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Old 10-06-2008, 07:07 PM   #1
ed_homeLinux
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Scanner not Working for HP C4480 - may be confused with Logitech webcam


I am have a HP C4480 all-in-one printer (it prints, scans and copies). When I installed it, the printer was not listed. Maybe it is to new. The driver suggested was for a C4380 and not a C4480. That is the driver I choose. I can get the printer to print just fine. However, I have not yet been able to get it to scan. I also have a Logitech quickcam 9000 usb webcam. I am using the uvc driver for the webcam. With the webcam plugged in I get the following message when I try to run xsane

Failed to open device 'v4l:/dev/video0': invalid argument.

With the webcam unplugged I get the following message

no devices available.

The printer is turned on.

The output of lspci is

00:00.0 Host bridge: VIA Technologies, Inc. K8T800Pro Host Bridge
00:00.1 Host bridge: VIA Technologies, Inc. K8T800Pro Host Bridge
00:00.2 Host bridge: VIA Technologies, Inc. K8T800Pro Host Bridge
00:00.3 Host bridge: VIA Technologies, Inc. K8T800Pro Host Bridge
00:00.4 Host bridge: VIA Technologies, Inc. K8T800Pro Host Bridge
00:00.7 Host bridge: VIA Technologies, Inc. K8T800Pro Host Bridge
00:01.0 PCI bridge: VIA Technologies, Inc. VT8237 PCI bridge [K8T800/K8T890 South]
00:07.0 FireWire (IEEE 1394): VIA Technologies, Inc. IEEE 1394 Host Controller (rev 80)
00:0a.0 Ethernet controller: Marvell Technology Group Ltd. 88E8001 Gigabit Ethernet Controller (rev 13)
00:0f.0 RAID bus controller: VIA Technologies, Inc. VIA VT6420 SATA RAID Controller (rev 80)
00:0f.1 IDE interface: VIA Technologies, Inc. VT82C586A/B/VT82C686/A/B/VT823x/A/C PIPC Bus Master IDE (rev 06)
00:10.0 USB Controller: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller (rev 81)
00:10.1 USB Controller: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller (rev 81)
00:10.2 USB Controller: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller (rev 81)
00:10.3 USB Controller: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller (rev 81)
00:10.4 USB Controller: VIA Technologies, Inc. USB 2.0 (rev 86)
00:11.0 ISA bridge: VIA Technologies, Inc. VT8237 ISA bridge [KT600/K8T800/K8T890 South]
00:11.5 Multimedia audio controller: VIA Technologies, Inc. VT8233/A/8235/8237 AC97 Audio Controller (rev 60)
00:11.6 Communication controller: VIA Technologies, Inc. AC'97 Modem Controller (rev 80)
00:18.0 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration
00:18.1 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control
01:00.0 VGA compatible controller: nVidia Corporation NV18 [GeForce4 MX 4000] (rev c1)

The output of lsusb is

Bus 001 Device 007: ID 046d:0990 Logitech, Inc. QuickCam Pro 9000
Bus 001 Device 005: ID 03f0:6c11 Hewlett-Packard
Bus 001 Device 003: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode)
Bus 001 Device 002: ID 0409:0058 NEC Corp. HighSpeed Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

I am running the 32 bit version of redhat Fedora 9. The kernel is 2.6.26.5-45.fc9.i686.

With the webcam plugged in, "scanimage -L" says

device `v4l:/dev/video0' is a Noname UVC Camera (046d:0990) virtual device

With the webcam unplugged I get

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

I run "sane-find-scanner" and get

# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.

# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a kernel SCSI driver for your SCSI adapter.

found USB scanner (vendor=0x03f0 [HP], product=0x6c11 [Photosmart C4400 series]) at libusb:001:005
# Your USB scanner was (probably) detected. It may or may not be supported by
# SANE. Try scanimage -L and read the backend's manpage.

# Not checking for parallel port scanners.

# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program.
 
Old 10-07-2008, 01:59 PM   #2
tredegar
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Location: London, UK
Distribution: Fedora38
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Some "all in one" devices are useless.
But try pressing the "Scan" button on your scanner, this may wake it up so it is detected. This has worked for me in the past: Plug in the all-in-one device. Press scan button. Fire up scanning program (kooka works for me) select the scanner. Scan.
 
Old 10-07-2008, 06:50 PM   #3
ed_homeLinux
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It is not useless. It prints fine. I downloaded Kooka and tried to run "configure" but kept getting errors. I kept downloading software just to run "configure." Anyway, does Kooka work under gnome.
 
Old 10-08-2008, 03:50 AM   #4
tredegar
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Quote:
I kept downloading software just to run "configure." Anyway, does Kooka work under gnome.
If you are running configure, you are trying to compile kooka from source.
There will be a lot of dependencies to resolve.
It is easier if you use your package manager to install kooka - it should install the KDE libraries needed to enable it to run under gnome.
 
Old 11-11-2008, 06:28 PM   #5
ed_homeLinux
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I got the scanner to work!!!! I installed the latest hpijs driver (version 2.8.10). The scanner now works with or without the usb webcam plugged in.
 
Old 01-12-2009, 02:30 PM   #6
jamesfinch
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Registered: Jan 2008
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If it helps anyone, I managed to get my scanner (HP C4480) working using HPLIP:

http://hplipopensource.com/hplip-web/gethplip.html

Simply download the script and follow the linked instructions!
 
  


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