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Old 10-01-2004, 11:11 PM   #1
rrfish72
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Scanner not working


I need help getting my HP scanjet 2300c scanner to work. I can see that it is on hub 2 but don't know how to scan anything. Someone please help me to solve this problem. I running kanotix BH7 with kernal 2.6.8.1.
 
Old 10-02-2004, 12:15 AM   #2
dalek
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How about a place to start.

www.xsane.org/

That should help. Watch those dependancies though. Post back your next set of questions.

Going to bed now. Later

 
Old 10-03-2004, 05:34 PM   #3
rrfish72
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Any idea what module I have to install from modconf? When I boot I see that it says there are no modules installed for the HP scanjet.
 
Old 10-03-2004, 10:18 PM   #4
dalek
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When I installed mine, it also installed libusb and libieee1284 as a dependancy. I'm not sure how your distro handles dependancies so you may want to check and see if you have to have those.

I'm not real good on this. The scanner I was trying to get working turned out to be broke.

That may give you something to look at and maybe someone will come along that knows more.

 
Old 10-04-2004, 03:09 AM   #5
mdg
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According to xsane's information, your scanner is not supported. Check the link for details
 
Old 10-06-2004, 08:39 AM   #6
rrfish72
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So what is all this telling me?


rrfish72@rrfish72:~$ sudo sane-find-scanner -v -v

searching for SCSI scanners:
checking /dev/scanner... failed to open (Invalid argument)
checking /dev/sg0... failed to open (Invalid argument)
checking /dev/sg1... failed to open (Invalid argument)
checking /dev/sg2... failed to open (Invalid argument)
checking /dev/sg3... failed to open (Invalid argument)
checking /dev/sg4... failed to open (Invalid argument)
checking /dev/sg5... failed to open (Invalid argument)
checking /dev/sg6... failed to open (Invalid argument)
checking /dev/sg7... failed to open (Invalid argument)
checking /dev/sg8... failed to open (Invalid argument)
checking /dev/sg9... failed to open (Invalid argument)
checking /dev/sga... failed to open (Invalid argument)
checking /dev/sgb... failed to open (Invalid argument)
checking /dev/sgc... failed to open (Invalid argument)
checking /dev/sgd... failed to open (Invalid argument)
checking /dev/sge... failed to open (Invalid argument)
checking /dev/sgf... failed to open (Invalid argument)
checking /dev/sgg... failed to open (Invalid argument)
checking /dev/sgh... failed to open (Invalid argument)
checking /dev/sgi... failed to open (Invalid argument)
checking /dev/sgj... failed to open (Invalid argument)
checking /dev/sgk... failed to open (Invalid argument)
checking /dev/sgl... failed to open (Invalid argument)
checking /dev/sgm... failed to open (Invalid argument)
checking /dev/sgn... failed to open (Invalid argument)
checking /dev/sgo... failed to open (Invalid argument)
checking /dev/sgp... failed to open (Invalid argument)
checking /dev/sgq... failed to open (Invalid argument)
checking /dev/sgr... failed to open (Invalid argument)
checking /dev/sgs... failed to open (Invalid argument)
checking /dev/sgt... failed to open (Invalid argument)
checking /dev/sgu... failed to open (Invalid argument)
checking /dev/sgv... failed to open (Invalid argument)
checking /dev/sgw... failed to open (Invalid argument)
checking /dev/sgx... failed to open (Invalid argument)
checking /dev/sgy... failed to open (Invalid argument)
checking /dev/sgz... failed to open (Invalid argument)
# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a SCSI driver for your SCSI adapter.

searching for USB scanners:
checking /dev/usb/scanner... failed to open (Invalid argument)
checking /dev/usb/scanner0... failed to open (Invalid argument)
checking /dev/usb/scanner1... failed to open (Invalid argument)
checking /dev/usb/scanner2... failed to open (Invalid argument)
checking /dev/usb/scanner3... failed to open (Invalid argument)
checking /dev/usb/scanner4... failed to open (Invalid argument)
checking /dev/usb/scanner5... failed to open (Invalid argument)
checking /dev/usb/scanner5... failed to open (Invalid argument)
checking /dev/usb/scanner7... failed to open (Invalid argument)
checking /dev/usb/scanner8... failed to open (Invalid argument)
checking /dev/usb/scanner9... failed to open (Invalid argument)
checking /dev/usb/scanner10... failed to open (Invalid argument)
checking /dev/usb/scanner11... failed to open (Invalid argument)
checking /dev/usb/scanner12... failed to open (Invalid argument)
checking /dev/usb/scanner13... failed to open (Invalid argument)
checking /dev/usb/scanner14... failed to open (Invalid argument)
checking /dev/usb/scanner15... failed to open (Invalid argument)
checking /dev/usbscanner... failed to open (Invalid argument)
checking /dev/usbscanner0... failed to open (Invalid argument)
checking /dev/usbscanner1... failed to open (Invalid argument)
checking /dev/usbscanner2... failed to open (Invalid argument)
checking /dev/usbscanner3... failed to open (Invalid argument)
checking /dev/usbscanner4... failed to open (Invalid argument)
checking /dev/usbscanner5... failed to open (Invalid argument)
checking /dev/usbscanner6... failed to open (Invalid argument)
checking /dev/usbscanner7... failed to open (Invalid argument)
checking /dev/usbscanner8... failed to open (Invalid argument)
checking /dev/usbscanner9... failed to open (Invalid argument)
checking /dev/usbscanner10... failed to open (Invalid argument)
checking /dev/usbscanner11... failed to open (Invalid argument)
checking /dev/usbscanner12... failed to open (Invalid argument)
checking /dev/usbscanner13... failed to open (Invalid argument)
checking /dev/usbscanner14... failed to open (Invalid argument)
checking /dev/usbscanner15... failed to open (Invalid argument)
trying libusb:

<device descriptor of 0x0000/0x0000 at 002:001 (Linux 2.6.6-kanotix-3 uhci_hcd Intel Corp. 82801BA/BAM USB (Hub #2))>
bLength 18
bDescriptorType 1
bcdUSB 1.10
bDeviceClass 9
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 8
idVendor 0x0000
idProduct 0x0000
bcdDevice 2.06
iManufacturer 3 (Linux 2.6.6-kanotix-3 uhci_hcd)
iProduct 2 (Intel Corp. 82801BA/BAM USB (Hub #2))
iSerialNumber 1 (0000:00:1f.4)
bNumConfigurations 1
<configuration 0>
bLength 9
bDescriptorType 2
wTotalLength 25
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0 ()
bmAttributes 64 (Self-powered)
MaxPower 0 mA
<interface 0>
<altsetting 0>
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9
bInterfaceSubClass 0
bInterfaceProtocol 0
iInterface 0 ()
<endpoint 0>
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 (in 0x01)
bmAttributes 3 (interrupt)
wMaxPacketSize 2
bInterval 255 ms
bRefresh 0
bSynchAddress 0

<device descriptor of 0x03f0/0x0904 at 001:003 (Hewlett-Packard DeskJet 845C)>
bLength 18
bDescriptorType 1
bcdUSB 1.10
bDeviceClass 0
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 8
idVendor 0x03F0
idProduct 0x0904
bcdDevice 1.00
iManufacturer 1 (Hewlett-Packard)
iProduct 2 (DeskJet 845C)
iSerialNumber 3 (TH19I1C3NWSX)
bNumConfigurations 1
<configuration 0>
bLength 9
bDescriptorType 2
wTotalLength 32
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0 ()
bmAttributes 192 (Self-powered)
MaxPower 2 mA
<interface 0>
<altsetting 0>
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 7
bInterfaceSubClass 1
bInterfaceProtocol 2
iInterface 0 ()
<endpoint 0>
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 (in 0x01)
bmAttributes 2 (bulk)
wMaxPacketSize 64
bInterval 0 ms
bRefresh 0
bSynchAddress 0
<endpoint 1>
bLength 7
bDescriptorType 5
bEndpointAddress 0x02 (out 0x02)
bmAttributes 2 (bulk)
wMaxPacketSize 64
bInterval 0 ms
bRefresh 0
bSynchAddress 0

<device descriptor of 0x03f0/0x0901 at 001:002 (Hewlett-Packard hp scanjet scanner)>
bLength 18
bDescriptorType 1
bcdUSB 1.10
bDeviceClass 255
bDeviceSubClass 255
bDeviceProtocol 255
bMaxPacketSize0 8
idVendor 0x03F0
idProduct 0x0901
bcdDevice 1.01
iManufacturer 1 (Hewlett-Packard)
iProduct 2 (hp scanjet scanner)
iSerialNumber 12 (CN27AS70S6)
bNumConfigurations 1
<configuration 0>
bLength 9
bDescriptorType 2
wTotalLength 39
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0 ()
bmAttributes 192 (Self-powered)
MaxPower 48 mA
<interface 0>
<altsetting 0>
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 3
bInterfaceClass 255
bInterfaceSubClass 255
bInterfaceProtocol 255
iInterface 0 ()
<endpoint 0>
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 (in 0x01)
bmAttributes 2 (bulk)
wMaxPacketSize 64
bInterval 0 ms
bRefresh 0
bSynchAddress 0
<endpoint 1>
bLength 7
bDescriptorType 5
bEndpointAddress 0x02 (out 0x02)
bmAttributes 2 (bulk)
wMaxPacketSize 64
bInterval 0 ms
bRefresh 0
bSynchAddress 0
<endpoint 2>
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 (in 0x03)
bmAttributes 3 (interrupt)
wMaxPacketSize 1
bInterval 8 ms
bRefresh 0
bSynchAddress 0

<trying to find out which USB chip is used>
checking for GT-6801 ...
this is not a GT-6801 (bNumEndpoints = 3)
checking for GT-6816 ...
this is not a GT-6816 (bDeviceClass = 255, bInterfaceClass = 255)
checking for MA-1017 ...
this is not a MA-1017 (bDeviceClass = 255, bInterfaceClass = 255)
checking for MA-1015 ...
this is not a MA-1015 (bcdUSB = 0x110)
checking for MA-1509 ...
this is not a MA-1509 (bEndpointAddress = 0x81, bmAttributes = 0x2, wMaxPacketSize = 0x40, bInterval = 0x0)
checking for LM983[1,2,3] ...
this is not a LM983x (bDeviceSubClass = 0xff)
checking for GL646 ...
this is not a GL646 (bDeviceClass = 255, bInterfaceClass = 255)
checking for GL646_HP ...
<This USB chip looks like a GL646_HP>

found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x0901 [hp scanjet scanner], chip=GL646_HP) at libusb:001:002

<device descriptor of 0x0000/0x0000 at 001:001 (Linux 2.6.6-kanotix-3 uhci_hcd Intel Corp. 82801BA/BAM USB (Hub #1))>
bLength 18
bDescriptorType 1
bcdUSB 1.10
bDeviceClass 9
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 8
idVendor 0x0000
idProduct 0x0000
bcdDevice 2.06
iManufacturer 3 (Linux 2.6.6-kanotix-3 uhci_hcd)
iProduct 2 (Intel Corp. 82801BA/BAM USB (Hub #1))
iSerialNumber 1 (0000:00:1f.2)
bNumConfigurations 1
<configuration 0>
bLength 9
bDescriptorType 2
wTotalLength 25
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0 ()
bmAttributes 64 (Self-powered)
MaxPower 0 mA
<interface 0>
<altsetting 0>
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9
bInterfaceSubClass 0
bInterfaceProtocol 0
iInterface 0 ()
<endpoint 0>
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 (in 0x01)
bmAttributes 3 (interrupt)
wMaxPacketSize 2
bInterval 255 ms
bRefresh 0
bSynchAddress 0
# Your USB scanner was (probably) detected. It may or may not be supported by
# SANE. Try scanimage -L and read the backend's manpage.

# Not checking for parallel port scanners.

# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program.
done
rrfish72@rrfish72:~$ scanimage -L

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
rrfish72@rrfish72:~$

Again, I don't really know what this is saying. It says it identifies it but then the last scanimage -L tells me different.
 
Old 10-06-2004, 11:18 AM   #7
FuzzBall
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I may be new to linux... but i had ALOT of experience with this scanner crap.


Wherever your scanner is located, which may be /dev/libusb1, or something like that... create a sym link of that location to /dev/usbscanner, and of course... leave it in the /dev/ directory.

Then go to console, and do "sane-find-scanner" that should give you some results.
 
Old 10-06-2004, 11:36 AM   #8
dalek
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What that is is it looking at all the possibilties to find a scanner, It found one, 845C. May want to make that link and see if it will scan with xsane.

Later

 
Old 10-06-2004, 01:24 PM   #9
rrfish72
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The 845c is my printer. No problem with that. The 2300c is the scanner. That would be the next set of info output -dalek. It says pretty much the same thing. In the info center it tells me that both the scanner and the printer are connected to the same hub(#1). How is that possible? I thought everything had it's own hub. How do I found out exactly where to point my symlink? Dmesg? lsmod? And where do I get xsane and how do I install it?
If thats not too many questions?

Last edited by rrfish72; 10-06-2004 at 01:26 PM.
 
Old 10-06-2004, 05:25 PM   #10
dalek
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Well I'm not sure about installing on your distro. You can download it here though.

http://www.xsane.org/

You may want to make sure it is supported too. They have a list of what scanners are supported and what is not. Here are two other sites worth a look:

http://www.sane-project.org
http://www.mostang.com/sane/

What is supported is on one of those. It is a big list but not all are there.

Hope that helps. I'm clueless since mine was broke.

 
Old 10-07-2004, 01:24 AM   #11
mdg
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Quote:
Originally posted by mdg
According to xsane's information, your scanner is not supported. Check the link for details
Even if you somehow manage to get it configured, xsane does not have a backend (software) to interact with the device. That's why scanimage -L doesn't recognise the scanner.

You might be able to use the CLI to scan with it, but I don't know what the commands are. Look at the page quoted above, there might be more help for you.
 
  


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