LinuxQuestions.org - [SOLVED] Scanner not recognized

- Linux - Hardware (https://www.linuxquestions.org/questions/linux-hardware-18/)

- - Scanner not recognized (https://www.linuxquestions.org/questions/linux-hardware-18/scanner-not-recognized-4175440055/)

Scanner not recognized

Recently updated my pc from 10.04 LTS to 12.04 LTS and all my hardware works except the scanner. I have a Genius Colorpage-Vivid 1200x. Get the following message on the screen:
Failed to open device 'gt68:libusb:004:002':invalid argument
The rest of the hardware on my pc is recognized and operational. Apparently, the scanner is identified connected on one of the USB ports of my pc as the code below shows:

Code:

williepabon@Precision-WorkStation-670:~$ sudo lsusb

[sudo] password for williepabon:

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

Bus 001 Device 002: ID 152d:2338 JMicron Technology Corp. / JMicron USA Technology Corp. JM20337 Hi-Speed USB to SATA & PATA Combo Bridge

Bus 001 Device 003: ID 046d:0990 Logitech, Inc. QuickCam Pro 9000

Bus 005 Device 002: ID 413c:1003 Dell Computer Corp. Keyboard Hub

Bus 004 Device 002: ID 0458:201d KYE Systems Corp. (Mouse Systems) ColorPage-Vivid 1200 X

Bus 005 Device 003: ID 413c:2010 Dell Computer Corp. Keyboard

I connected the scanner to other USB ports on the machine, but I get the same error. Any ideas on how to solve this problem? Thanks.

Have you got the sane backend installed? Have you got the firmware file installed?

See this link -->http://www.sane-project.org/man/sane-gt68xx.5.html there is a paragraph on where the firmware goes, and how to get it, if missing.

This link -->http://www.meier-geinitz.de/sane/gt68xx-backend/ is for the backend.

Note; I do not have this scanner, have had some experience getting them going. This one is supported, and should work if you have the backend, and firmware installed.

On some systems you have to add your user to the scanner group. In a terminal, run the command 'groups' ( wihtout quotes ) it will give you a list of the groups your user belongs too. You might try adding yourself to the scanner group if it is not there.

Quote:

Originally Posted by camorri (Post 4843149)

camorri;

Thanks for providing a solution. I had to manually install the firmware of the scanner (I copied it from my old 10.04 installation). That did the trick. Thanks again.

You are most welcome, happy to help.