[SOLVED] sandisk reader (not card) undetectable on linux only.

sgosnell · 08-28-2020, 01:09 PM

I'm afraid I have no more suggestions. My card readers mount fine, and always have. I'm on Debian, but I've used a number of other distros over the years, and I haven't seen this issue. I hope you solve it, and share the solution.

Haxsaw · 08-28-2020, 03:58 PM

I have just created and loaded a live-bootable-USB of Manjaro without installing. I plugged in the sandisk reader and it mounted the card without a problem. Coming back to mint it still does not see the reader, same for the RPI.

Baffled is an understatement

Any more ideas and suggestions are more than welcome.

Cheers

michaelk · 08-28-2020, 04:05 PM

Post the lsusb output with the reader plugged in while running manjaro. I wonder if is a USB 3 software problem. Unfortunately there are a few variables to ponder between the two sysfems and wonder if some update is to blame.

Haxsaw · 08-29-2020, 08:55 AM

Quote:

Originally Posted by michaelk

Post the lsusb output with the reader plugged in while running manjaro. I wonder if is a USB 3 software problem. Unfortunately there are a few variables to ponder between the two sysfems and wonder if some update is to blame.

Hi MichaelK, Unfortunately I can't reproduce the mount. I tried again and again for a couple of hours but no joy. On the other hand I am now receiving 2 error messages on boot and shutdown. I filmed an out of focus instance and I could see that it has something to do with:

Code:

zfs-mount.service failed

As for USB3 that you mentioned, i think you may be onto something. The USB Reader is USB3 but my laptop has USB2 ports. Saying that it stopped working on the RPI also.
I don't want to admit it but i think i may have to buy a new reader

not giving up yet though

Haxsaw · 08-29-2020, 11:38 AM

After various google suggestions, i followed this:
https://www.cyberciti.biz/faq/usb-dr...d-under-linux/
This is the outcome in the order of things:

# dmesg
Just the last part where finally i am able to see the reader/card but with errors.

Code:

[ 5269.877070] scsi 5:0:0:0: Direct-Access     Generic  Mass-Storage     1.11 PQ: 0 ANSI: 2
[ 5269.878153] sd 5:0:0:0: Attached scsi generic sg2 type 0
[ 5270.695485] sd 5:0:0:0: [sdb] 124735488 512-byte logical blocks: (63.9 GB/59.5 GiB)
[ 5270.697248] sd 5:0:0:0: [sdb] Write Protect is off
[ 5270.697252] sd 5:0:0:0: [sdb] Mode Sense: 03 00 00 00
[ 5270.698243] sd 5:0:0:0: [sdb] No Caching mode page found
[ 5270.698248] sd 5:0:0:0: [sdb] Assuming drive cache: write through
[ 5270.716274]  sdb: sdb1
[ 5270.720007] sd 5:0:0:0: [sdb] Attached SCSI removable disk
[ 5442.296875] usb 2-4: USB disconnect, device number 7
[ 7613.628819] perf: interrupt took too long (6286 > 6216), lowering kernel.perf_event_max_sample_rate to 31750
[ 7640.453422] iwl4965 0000:06:00.0: RF_KILL bit toggled to disable radio.
[ 7640.460611] iwl4965 0000:06:00.0: Not sending command - RF KILL
[ 7640.460616] iwl4965 0000:06:00.0: Error sending C_RXON: enqueue_hcmd failed: -5
[ 7640.460639] iwl4965 0000:06:00.0: Error setting new RXON (-5)
[ 7640.463523] iwl4965 0000:06:00.0: Timeout stopping DMA channel 1 [0xa5a5a5a0]
[ 7640.463523] iwl4965 0000:06:00.0: Timeout stopping DMA channel 3 [0xa5a5a5a0]
[ 7640.473709] iwl4965 0000:06:00.0: Timeout stopping DMA channel 4 [0xa5a5a5a0]
[ 7640.479760] iwl4965 0000:06:00.0: Timeout stopping DMA channel 6 [0xa5a5a5a0]
[ 7684.803597] perf: interrupt took too long (7947 > 7857), lowering kernel.perf_event_max_sample_rate to 25000
[ 7752.421773] ATL1E 0000:02:00.0 enp2s0: NIC Link is Down
[ 7967.911735] CE: hpet increased min_delta_ns to 30172 nsec
[ 8187.940219] perf: interrupt took too long (9958 > 9933), lowering kernel.perf_event_max_sample_rate to 20000
[ 8360.691153] ATL1E 0000:02:00.0 enp2s0: NIC Link is Up <1000 Mbps Full Duplex>

Then:
# sudo lspci -v | grep HCI

Returned this:

Code:

00:1a.0 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 (rev 04) (prog-if 00 [UHCI])
	Subsystem: Acer Incorporated [ALI] 82801H (ICH8 Family) USB UHCI Controller
00:1a.1 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 (rev 04) (prog-if 00 [UHCI])
	Subsystem: Acer Incorporated [ALI] 82801H (ICH8 Family) USB UHCI Controller
00:1a.7 USB controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 (rev 04) (prog-if 20 [EHCI])
	Subsystem: Acer Incorporated [ALI] 82801H (ICH8 Family) USB2 EHCI Controller
00:1d.0 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 (rev 04) (prog-if 00 [UHCI])
	Subsystem: Acer Incorporated [ALI] 82801H (ICH8 Family) USB UHCI Controller
00:1d.1 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 (rev 04) (prog-if 00 [UHCI])
	Subsystem: Acer Incorporated [ALI] 82801H (ICH8 Family) USB UHCI Controller
00:1d.2 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 (rev 04) (prog-if 00 [UHCI])
	Subsystem: Acer Incorporated [ALI] 82801H (ICH8 Family) USB UHCI Controller
00:1d.7 USB controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 (rev 04) (prog-if 20 [EHCI])
	Subsystem: Acer Incorporated [ALI] 82801H (ICH8 Family) USB2 EHCI Controller
00:1f.2 SATA controller: Intel Corporation 82801HM/HEM (ICH8M/ICH8M-E) SATA Controller [AHCI mode] (rev 04) (prog-if 01 [AHCI 1.0])
	Subsystem: Acer Incorporated [ALI] 82801HM/HEM (ICH8M/ICH8M-E) SATA Controller [AHCI mode]

the next steps results scared me 'FATAL'

# modprobe usb-uhci
# modprobe usb-ohci
# modprobe usb-storage (no return on this one)

Code:

modprobe usb-uhci
modprobe: FATAL: Module usb-uhci not found in directory /lib/modules/5.4.0-42-generic
modprobe usb-ohci
modprobe: FATAL: Module usb-ohci not found in directory /lib/modules/5.4.0-42-generic

# dmesg again
Gave the same result as above.

# sudo fdisk -l | grep sdb
Gave no return

and finally:
# mount /dev/sdb1 /mnt

Code:

sudo mount /dev/sdb1 /mnt
mount: /mnt: special device /dev/sdb1 does not exist.

Until now i was unable to see the USB in dmesg, it's a start, but still lost.

sgosnell · 08-29-2020, 02:49 PM

The error message says that the modules usb-uhci and usb-ohci are not present. What firmware do you have installed? I'm not sure exactly which package contains those modules, but try installing firmware-linux-free, firmware-linux-nonfree, firmware-misc-nonfree, and firmware-linux, if they are not already installed. Perhaps try installing one at a time until you find it.

Haxsaw · 08-29-2020, 04:36 PM

Quote:

Originally Posted by sgosnell

The error message says that the modules usb-uhci and usb-ohci are not present. What firmware do you have installed? I'm not sure exactly which package contains those modules, but try installing firmware-linux-free, firmware-linux-nonfree, firmware-misc-nonfree, and firmware-linux, if they are not already installed. Perhaps try installing one at a time until you find it.

System info says Kernal version 5.4.0-42-generic

Which I am guessing corresponds with the last part of the error message usb-uhci and usb-ohci not being present.

As to what you suggested, i have no idea what they are or where to find them, YET!

but will look into them. They look like a lot of things to just try....and hope

sgosnell · 08-29-2020, 04:45 PM

You have to install many modules manually, in addition to the kernel. Try the packages I suggested. You can tell whether they are installed by using

Code:

apt-cache policy <packagename>

, obviously using the actual package name, which I gave you, and which are not included in the bare kernel.

michaelk · 08-29-2020, 04:57 PM

Just as a frame a reference my CentOS 7 does not have these as loadable modules either and USB works fine. They are just compiled into the kernel and I assume Mint is similar. If those drivers were not loaded you would not of seen those sdb1 in the output of dmesg. I'm fresh out of ideas...

sgosnell · 08-29-2020, 07:28 PM

I would have thought they were in the kernel also, but I don't know about his kernel. I've never seen that issue, so I'm really clutching at straws.

Haxsaw · 08-30-2020, 11:18 AM

To all of you that kindly took the time....Thank you

Apparently this is a very uncommon problem and i guess i have to just accept that i can no longer use this reader as i want.
I wont take any more of your time on this issue but will post here 'IF' ever I manage to solve the problem just in case anyone else needs it.

Thanks again.

P.S feel free to suggest though.
For info the other firmware's are not present.

Haxsaw · 09-02-2020, 11:28 AM

I hadn't actually stopped trying to get this to work, i kept on googling & visiting different sites and threads, i even came back here to other threads for similar issues and after trying lots of things some of which were old, i ground things down to mount options. When trying with a different live usb i could occasionally see the reader so i noted the info down (from previous suggestions here

) and started to look into that and fstab. I have learned a fair bit so far but have to admit that I am not entirely sure why things are working again.

What is really puzzling me is that it suddenly stopped working on linux only and after re-configuring the mount options on the laptop I still had to modify them on the RPI. Ok no problem really, I can finally see the reader and card on both machines........now for this 'ish bit

I have noticed that if i just plug the reader in it doesn't get detected or mount. But if i verrrrry slowwwwwly and geeeeently plug it in it gets detected and mounts without a problem. Although I am hoping this isn't a larger problem because i still haven't managed to get the thing to be detected and mount on boot. That's the next step but will open a new thread if i can't get my head round it.

business_kid · 09-03-2020, 03:59 AM

Stop searching. If it worked once, your problem is crappy connections. Fix or replace if it bugs you. It would sure bug me.

jefro · 09-03-2020, 03:26 PM

I believe there is no reason to have the older ohci or uhci in a uefi based system.