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-   -   Samsung SCX-4200 Laser printer, getting less than 500 pages? (https://www.linuxquestions.org/questions/linux-hardware-18/samsung-scx-4200-laser-printer-getting-less-than-500-pages-617265/)

Lola Kews 01-29-2008 05:41 PM

Samsung SCX-4200 Laser printer, getting less than 500 pages?
 
I am fed up! I have been through 3 cartridges now, the original, a refill from a fairly local source and a compatible from another on line source.

I have NOT been able to get through 1 ream of paper with any of these cartridges!! This is a simple Black printer. No color! Samsung says a cartridge lasts up to 3000 pages at 5% coverage, what ever that means. I would really like to hear an explanation to that!
It prints ok but when a cartridge runs out (I think) it just plain stops printing. The printing doesn't get lighter or anything like that, it just stops. I'll get a note on the LCD screen that your printer is out of ink, but you get that note from the time you put a new cartridge in. It is there lovely way of telling you that you don't have a new "Samsung" cartridge in. This should NOT be the problem of a cartridge stopping under the 500 page mark!

Does anyone know what in the heck is going on?
I just ordered another (orig Cartridge) tonight for $73.00! If this doesn't last longer I will go on the biggest hate campaign I can against them. You guys must know something, please help me!

How many pages do you get out out of your "Black" laser printers and what is the model?

MyHeartPumpsFreon 01-31-2008 06:21 PM

5% coverage stands for how much toner goes on the page. If you're printing something that requires quite a bit of toner saturation on the page, it will yield less prints. Why? Because you're using more toner per page.

You could probably print out 5,000 pages with one line on it and still have toner left.

So, can you see why you might not be getting what you think you are?

Regards,

Brandon

PM me. I might be able to get you a better deal on cartridges.

Lola Kews 02-01-2008 01:24 PM

Brandon, thanks a lot for answering. I understand what you are saying exactly. Most of my printing is cooking recipes and company research for buying and selling stock.

The recipes usually take about a half page, never more than one.

The company research information might be anywhere from 1 to 5 pages, usually 2 or 3.

I am getting slightly more pages (I think) with "NEW" Cartridges as I am with the rebuilt ones and only slightly more pages with either of these than the original cartridge that was only supposed to have about 1/3 of the ink installed so you would buy a new cartridge.

Right now the 2nd refill has quit at about 400 pages cartridge, In short I have used the original, had it refilled once, then bought a reconditioned one, and just ordered another a NEW Samsung cartridge for $73.00 !

I had been under the impression that Laser cartridges were a lot cheaper than the inkjet printers. That is why I trashed an inkjet and bought the Samsung SCX-4200 in the first place, BUT, this laser jet is no cheaper if as cheap to operate than the inkjet!

Thank for the offer on saving me some money on cartridges but if I can't get this thing doing better with this cartridge it will be in the junk pile as soon the new cartridge poops out under 5oo pages.

Sorry to rant but enough is enough.

lazlow 02-01-2008 02:39 PM

I would take a guess that either you got a lemon or that model is bad. I have a HP 1020 and I am on my third box of paper(750 sheets) and have not changed cartridges yet. I think I gave $125 for the printer maybe a year and a half ago.

Lola Kews 02-02-2008 12:58 PM

Quote:

Originally Posted by lazlow (Post 3042804)
I would take a guess that either you got a lemon or that model is bad. I have a HP 1020 and I am on my third box of paper(750 sheets) and have not changed cartridges yet. I think I gave $125 for the printer maybe a year and a half ago.

Thanks for the reply. Would you mind telling what kind of printing you usually do to give me some idea of how much of a page on average do you fill up. It would really be a big help.
By the way, I think you might just be exactly right, but what do I know.
Every one keeps trying to tell me they don't think there is a problem but you are the only one who has offered up some "numbers" to work with.

lazlow 02-02-2008 01:11 PM

90% of my printing is documents, text from top to bottom. When family sends a picture, I will occasionally print one out, B&W but it works. I think the last time I looked at cartridges (before I bought the printers) they were available for $65 and up. There is nothing fancy about this printer, it just prints.

Edit: According to hp I should get 2000 pages per cartridge.
http://h10010.www1.hp.com/wwpc/us/en...20-315421.html

farslayer 02-02-2008 06:42 PM

I have about 20 Samsung printers / Multifunction machines at the office and do not have that issue. Keep in mind there is a chip on the cartridge that keeps count of how many pages have been printed from the cartridge. Printing a test page will allow you to see this number. if theres not a number for the cartridge a the very least will be a total page count number for the printer. write it on a stickler and put it on the cartridge when you install it, check the page count again when the cartridge runs out and you will know exactly how many pages you got from it.

Low quality re-manufactured cartridges may not get this chip programmed correctly but most companies warrant the cartridge for the proper number of pages (approximately). so I would call them on it. I have in the past and got free replacements.

I've had great luck with the Samsung printers and multifunction fax machines.

I use a mixture of Samsung and reman cartridges, and have had good luck with both. I usually order from Provantage $65.00 for your cartridge (+ tax/shipping)

A cartridge in my home printer (Samsung ML-2251n) usually last me about a year..

yodar 02-02-2008 08:55 PM

Samsung CLP-K300A CLP-300 Printer color laserprinter
 
Quote:

Originally Posted by farslayer (Post 3044042)
I have about 20 Samsung printers / Multifunction machines at the office and do not have that issue. <snip>

I use a mixture of Samsung and reman cartridges, and have had good luck with both. I usually order from Provantage $65.00 for your cartridge (+ tax/shipping)

A cartridge in my home printer (Samsung ML-2251n) usually last me about a year..

Thanks for the lead, their refills for my laser printer are noticeably cheaper

Do you know how to make the Samsung CLP-300 DOcolor in Ubuntu. Mine, new does only B & W

thx

yodar

moxieman99 02-02-2008 09:58 PM

Quote:

Originally Posted by Lola Kews (Post 3039309)
I am fed up! I have been through 3 cartridges now, the original, a refill from a fairly local source and a compatible from another on line source.

I have NOT been able to get through 1 ream of paper with any of these cartridges!! This is a simple Black printer. No color! Samsung says a cartridge lasts up to 3000 pages at 5% coverage, what ever that means.

How many pages do you get out out of your "Black" laser printers and what is the model?

1. This is not a Linux problem, it is a hardware problem. Check for up-to-date drivers and install.

2. If you run the printer under WindowsXp. do you get better/worse production?

3. What is production rate when a friend uses that printer on his machine?

4. What is production rate when you use a friend's printer on your machine?

5. What are the results from Google hits as to other users and this printer's actual production?

6. Have you tried to change printer settings? What are the results?

Lola Kews 02-03-2008 02:03 PM

farslayer, thanks for the links and information. The actual cost of the NEW Samsung cartridge I just ordered is $72.13 this is practically the same as your link for $71.66 from Provantage. I couldn't tell if the Provantage cartridge was remanufactured or actually a NEW cartridge.

I sure wasn't aware of the actual page count figure that can be obtained from the "Test Page". When I install this cartridge I will do exactly as you suggested. This printer has a small LCD screen where you can adjust parameters, it has light, regular and dark settings, I have had it on "Light" from day one.
My OS is SUSE Open (latest version), I keep it updated automatically so it stays in top condition. Printer software is CUPS.

I know the page count (not precisely, but close) because my paper comes in packaged reams (500 pages each package) all from the same box (5000 pages), brand is Hammermill.

moxieman99, The drivers are straight from SAMSUNG latest they have, I came to this web site to find out how to load them.
I do not have access to another printer.
I do not run Windows and never will again!
I don't borrow or lend my equipment of any kind.

Lola Kews 02-03-2008 04:20 PM

I went back through the "LCD" menu located on the printer to make sure it was still set on "Light,(print density)", it wasn't, it was set to "Normal"!
I reset it to light, shut down rebooted, it had switched back to the "Normal" mode!!!!!!

So, I deleted the printer by using the Samsung "Unified Driver setup software", This is an icon the Linux driver from the Samsung site puts on your desktop.
I then reinstalled the printer through this same software, you have practically no real control over the software, you are forced to say it is manually configured, witch is supposed to be only for trouble shooting according to there help menu, but that's all you get!!
It eventually tells you that "congratulations your printer is installed"!
Properties says, nothing installed, printer, scanner, nothing!

LCD screen reverts back to "normal printing density"! In short, the exact same configuration I started with!

Oh, it says my driver version is .2.00.97, The same site says the new versing of this driver was updated on Feb 2, 2008 (yesterday), new version number is .2.00.97, exactly the same version number as above.

All comments are welcome, if there is something you wish to know please be specific and tell me how to get the info, I'm not exactly computer literate, but I can follow instructions.

farslayer 02-03-2008 09:52 PM

Quote:

Originally Posted by Lola Kews (Post 3044809)
farslayer, thanks for the links and information. The actual cost of the NEW Samsung cartridge I just ordered is $72.13 this is practically the same as your link for $71.66 from Provantage. I couldn't tell if the Provantage cartridge was remanufactured or actually a NEW cartridge.

That cartridge from Provantage is a NEW Samsung cartridge from Samsung

It is not a re-manufactured or off-brand cartridge. They do not carry reman, or third party cartridges for your particular model at this time.

Just fyi.

Lola Kews 02-04-2008 01:36 PM

Quote:

Originally Posted by farslayer (Post 3045120)
That cartridge from Provantage is a NEW Samsung cartridge from Samsung

It is not a re-manufactured or off-brand cartridge. They do not carry reman, or third party cartridges for your particular model at this time.

Just fyi.


Any ideas how to fix my printer problem?

farslayer 02-04-2008 06:58 PM

I buy the network versions of all their printers so I can use the web utility to change and save those settings.. I've not had a problem with the settings changing after I configured them and saved my changes.

Is that a networked model you have (all the networked units model numbers end with an 'n' i.e.: SCX-4250fn) ? I typically always buy the networked models because they all support LPR / IPP printing which is a breeze to get working in Linux/Windows. I personally avoid USB interfaces for printers for any OS..

I typically don't bother with their drivers, I just use CUPs and a PPD for the printer, but I'm not using a multifunction machine either..

http://openprinting.org/show_printer...msung-SCX-4200

so I don't really have anything else to offer :(

Lola Kews 02-05-2008 01:45 PM

Quote:

Originally Posted by farslayer (Post 3046162)
I buy the network versions of all their printers so I can use the web utility to change and save those settings.. I've not had a problem with the settings changing after I configured them and saved my changes.

Is that a networked model you have (all the networked units model numbers end with an 'n' i.e.: SCX-4250fn) ? I typically always buy the networked models because they all support LPR / IPP printing which is a breeze to get working in Linux/Windows. I personally avoid USB interfaces for printers for any OS..

I typically don't bother with their drivers, I just use CUPs and a PPD for the printer, but I'm not using a multifunction machine either..

http://openprinting.org/show_printer...msung-SCX-4200

so I don't really have anything else to offer :(

Weel at least you tried, thats a lot more than most. I wrote an email to Sansung (I was even polite) describing the problem. There reply was "We are not aware of any problems wit printer running SUSE 7.1 and above"
I tried to reply to there reply but that didn't work, not allowed.

This is evidently not a network type printer, number on the front is SCX-4200. I didn't even know there were two types!
I'm not what you would call real computer literate and for printers I'm just plain ignorant.
Before I bought the printer I contacted Samsung and described the OS and computer I owned and wanted conformation that there would not be any compatibility problems. There reply was I had made an excellent choice and everything would work perfectly, yea right!

I would like to ask you a question if you don't mind. For 2 -$300.00 what is a fully compatible quality printer (Laser Jet) with Linux, that is great on efficiency with the cartridges and are reasonably priced. I hope you understand at this point but I am totally not interested in Samsung.
Thanks a lot for your help farslayer.


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