Have a Pixma Canon TS305 printer, it never had a problem, but now I cannot print anymore, all jobs in printerqueu are not done. Used to print documents directly, without a queu. Does anybody has the best solution how to resolve this a.s.a.p. ?
thanking in advance,
miramarcos

Hi miramarcos,

It would be useful to have a bit more information, in my opinion:

• Describe the computer hardware and software (OS version, etc . ...) you are using.
• Describe the Pixma for those that aren't familiar with it.
• How do you usually use the printer ? How are you connected to it ? I am not sure what you mean by having usually printed "without a queue".
• Have you set the printer up through the generic CUPS interface or with some proprietary installation script ? Have you tried reinstalling ?

Let's start with that and we'll see if we can come up with some suggestions.

Cheers !

Hi Rickkk,
Ubuntu 16.04 LTS, Asus H61M-F
Canon Pixma TS305 is a rather cheap printer, at least here in Europe, prints black and colours, has 2 cardridges, can also print WiFi, photographs, connected via USB. In the settings of ubuntu under printers it is configured well, so enabled, right in corner of desktop there is a printer icon which indicated that there is job number so much e.g. processing you can refresh it or stop the job, all didn t work. I set up the 6 months old printer with - ijprinterdriver Ver5.50, cnijfilter2-source-5.50-t.tar.gz, don t aks me how, I dont remenber. So dont know what you means with CUPS interface.
No havent tried re-installing yet.
thanks for any suggestions,
miramarcos

Hi again miramarcos,

OK thx for the info. Here's the order of troubleshooting I would go with in your situation:

• Update your Ubuntu system (either with the GUI or, as I am more familiar with the command line:
  Code:

  sudo apt update

  and
  Code:

  sudo apt upgrade

• Restart after upgrade
• Make sure you have the most recent version of the printer installation package you mentioned. Re-download if necessary.
• Repeat the installation routine for your printer (reinstall), using the same method as the first time
• Restart
• Try printer.

... let us know how things are afterwards. Since you're unfamiliar with it, I won't suggest you use the CUPS (Common Unix Printing System - common to all linux and Mac OSes) interface unless necessary.

Cheers.

Hi, Upgrade to 18.04 is just not possible, because that doesnt support this Canon printer, Have done it on a notebook thou, but this device has a battery problem, Acer Aspire one and dont know if it can print with almost flat battery.
miramarcos

Hi miramarcos,

Sorry if I wasn't clear enough. I didn't mean to suggest you upgrade from 16.04 to 18.04 (or another major version), just update your current 16.04 installation. This is a good thing to do regularly. The commands I mentioned first update your local package database (apt update) and then apply the updates (if any) to your 16.04 system (apt upgrade). Since you're on LTS (Long Term Support), support is good for awhile yet.

You may be more used to doing this with whatever GUI Ubuntu provides - if so, use that instead by all means. Not being a habitual Ubuntu user, I am unfamiliar with the current GUI tools it provides, but I know it uses aptitude for underlying package management.

Cheers - let us know how you make out.

Have reinstalled the printer, now it works again. Thanks for trying to help me, but I love Ubuntu - already more than 10 years and update system almost every day, know how important that is.
miramarcos

Excellent news, miramarcos - congrats on getting your problem solved !