LinuxQuestions.org
LinuxAnswers - the LQ Linux tutorial section.
Go Back   LinuxQuestions.org > Forums > Linux Forums > Linux - Hardware
User Name
Password
Linux - Hardware This forum is for Hardware issues.
Having trouble installing a piece of hardware? Want to know if that peripheral is compatible with Linux?

Notices



Reply
 
Search this Thread
Old 07-30-2013, 11:11 AM   #1
hayseed
LQ Newbie
 
Registered: Jul 2013
Location: West Michigan USA
Distribution: Ubuntu, Mint
Posts: 7

Rep: Reputation: Disabled
POST problem


My Laptop will not finish POST before stopping and showing a blank screen. I can enter BIOS and make changes (BOOT sequence, and restore defaults so far).
On startup, no beeps, the DVD twirls and clicks, and CPU fan increases RPM. The screen shows the POST progress bar for halfway, then stops and shows the blank screen. CPU fan continues high RPM.
This came about through operator error. The HDD has Ubuntu and Mint, and I wanted to try Debian. I shut down, started up while opening DVD, and shut down before POST could finish. On startup to play with Debian, the POST problem began. I know, really really dumb.
Unit is a Gateway M685-E. I have removed both memory sticks and switched them, and back again. The event log only shows those. I have not removed the CMOS battery yet. I attempted to unplug the DVD drive, but a laptop is infinitely more complicated than a desktop in hardware.
Any ideas out there? Tnanks!
 
Old 07-30-2013, 11:39 AM   #2
TB0ne
Guru
 
Registered: Jul 2003
Location: Birmingham, Alabama
Distribution: SuSE, RedHat, Slack,CentOS
Posts: 15,546

Rep: Reputation: 2814Reputation: 2814Reputation: 2814Reputation: 2814Reputation: 2814Reputation: 2814Reputation: 2814Reputation: 2814Reputation: 2814Reputation: 2814Reputation: 2814
Quote:
Originally Posted by hayseed View Post
My Laptop will not finish POST before stopping and showing a blank screen. I can enter BIOS and make changes (BOOT sequence, and restore defaults so far).
On startup, no beeps, the DVD twirls and clicks, and CPU fan increases RPM. The screen shows the POST progress bar for halfway, then stops and shows the blank screen. CPU fan continues high RPM.
This came about through operator error. The HDD has Ubuntu and Mint, and I wanted to try Debian. I shut down, started up while opening DVD, and shut down before POST could finish. On startup to play with Debian, the POST problem began. I know, really really dumb.
Unit is a Gateway M685-E. I have removed both memory sticks and switched them, and back again. The event log only shows those. I have not removed the CMOS battery yet. I attempted to unplug the DVD drive, but a laptop is infinitely more complicated than a desktop in hardware.
Any ideas out there? Tnanks!
Well, resetting the CMOS battery would be a good start...IF you can even do it. The battery may not be removable on a laptop. Best thing would be to go and download the latest BIOS firmware from your manufacturers website, and install it. That will not only update the BIOS, but reset it at the same time, and correct anything that is correctable.
 
1 members found this post helpful.
Old 07-30-2013, 12:47 PM   #3
hayseed
LQ Newbie
 
Registered: Jul 2013
Location: West Michigan USA
Distribution: Ubuntu, Mint
Posts: 7

Original Poster
Rep: Reputation: Disabled
Thanks TBOne. The battery is in the corner under the central cover plate, popped out easily. It tested a full 3.33 V. I left it off 15-20 minutes, re-installed. NO change.
OK, so now at the Gateway support site, I should download and burn the latest BIOS, set the boot to CD-ROM, and it should take? If the unit won't get past POST, how will it read a CD?
 
Old 07-30-2013, 01:22 PM   #4
TB0ne
Guru
 
Registered: Jul 2003
Location: Birmingham, Alabama
Distribution: SuSE, RedHat, Slack,CentOS
Posts: 15,546

Rep: Reputation: 2814Reputation: 2814Reputation: 2814Reputation: 2814Reputation: 2814Reputation: 2814Reputation: 2814Reputation: 2814Reputation: 2814Reputation: 2814Reputation: 2814
Quote:
Originally Posted by hayseed View Post
Thanks TBOne. The battery is in the corner under the central cover plate, popped out easily. It tested a full 3.33 V. I left it off 15-20 minutes, re-installed. NO change.
OK, so now at the Gateway support site, I should download and burn the latest BIOS, set the boot to CD-ROM, and it should take? If the unit won't get past POST, how will it read a CD?
No idea if it will or not, but it's really your only option, other than getting Gateway to repair/replace it. And are those the instructions you got from Gateway's website?
 
Old 07-30-2013, 03:39 PM   #5
hayseed
LQ Newbie
 
Registered: Jul 2013
Location: West Michigan USA
Distribution: Ubuntu, Mint
Posts: 7

Original Poster
Rep: Reputation: Disabled
No, Gateway gives NO support to old equipment without $99. up front; I couldn't think of any other way to get the updated BIOS into the machine. And, of course it didn't work.
SO, I am asking, how should I get the updated BIOS in there?
 
Old 07-30-2013, 04:54 PM   #6
TB0ne
Guru
 
Registered: Jul 2003
Location: Birmingham, Alabama
Distribution: SuSE, RedHat, Slack,CentOS
Posts: 15,546

Rep: Reputation: 2814Reputation: 2814Reputation: 2814Reputation: 2814Reputation: 2814Reputation: 2814Reputation: 2814Reputation: 2814Reputation: 2814Reputation: 2814Reputation: 2814
Quote:
Originally Posted by hayseed View Post
No, Gateway gives NO support to old equipment without $99. up front; I couldn't think of any other way to get the updated BIOS into the machine. And, of course it didn't work.
SO, I am asking, how should I get the updated BIOS in there?
You cannot, since the machine won't boot without BIOS. If you tried the CD/DVD/USB/whatever-tech-support said and it didn't work, you're stuck. Bad BIOS = no booting ANYTHING. You've reset everything, and it's not working...so, it's either $99 to Gateway for support, you might check eBay for a motherboard/replacement machine of the same type, or just pony up for a new machine.
 
  


Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
kickstart %post problem rbell54 Linux - Newbie 3 02-10-2010 03:13 PM
ya ati problem post mikanoid Linux - Hardware 0 10-26-2006 02:49 PM
Problem with no. of Post I posted kartik_mistry LQ Suggestions & Feedback 4 05-12-2004 09:10 PM
Sound problem... (x-post) RaTBoX Linux - Hardware 0 02-22-2003 03:31 PM


All times are GMT -5. The time now is 04:01 PM.

Main Menu
Advertisement
My LQ
Write for LQ
LinuxQuestions.org is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
Syndicate
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
identi.ca: @linuxquestions
Facebook: linuxquestions Google+: linuxquestions
Open Source Consulting | Domain Registration