I'm a new linux user after using Windows for several years. I installed Red Hat Linux 8(multibooted with Windows XP Pro) on my second HDD. Red Hat has detected all my hardware except my modem which is an Aztech UM9800 external USB modem. So, I downloaded its linux driver(rpm package) and installed it. Everything is fine except when I want to connect to the Internet. I used the Internet Connection Wizard but it said it couldn't detect my modem when it probed for a modem. What went wrong? Please forgive me because I'm totally new to linux. FYI, the modem uses COM3 port in Windows XP. Now, I have to access the Internet through Windows.

Have you tried setting up your modem and internet connection using KPPP? That's how I set mine up.

is your error message /dev/modem - no such device. i have the same problem but no solution

Ooops, it is Internet Configuration Wizard not Internet Connection Wizard.Anyway, I tried Swampy's advice.I have configured all except when I choose my modem port(COM3),it stated 'the modem is busy' when I try to connect to Internet.Regarding poison5151, you shouldn't use /dev/modem. You have to know exactly your modem port.

There is a Linux convention that /dev/modem is a symbolic link to where your modem really is. That way all of the software you install can simply look for /dev/modem. Assuming that your modem is on /dev/ttyS1 then you would log in as root and set up /dev/modem like so:

ln -s /dev/modem /dev/ttyS1

Com 3 is /dev/ttyS2,
But you said you had an USB modem, how can that be com3 ?

he meant windows was calling it com3.
it isn't really com3. its probably his first usb device,
whatever that is.

I actually really don't know.In kppp, i selected ttsy2 because it's the only option that states 'the modem i busy'.Other than that it said it cannot detect any modem.This actually make me more confused.It is actually a USB modem.Well, that's because i am a new Linux user....Hehe...

hai friends,

i 'm also having exactly the same problem. the modem driver is avilable on the aztech.com site (for windows as well as linux). But it would n't help. How can i use my modem? please help.

well, i really couldn't solve the problem myself,bro. I just don't know which config to use, so it's up to you to do trial-and-error.So far it doesn't work on me.Anybody wanna help?

Do you still have Linux looking for your modem on /dev/ttyS2?

Yes, it does.