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Old 01-31-2008, 11:30 AM   #1
onthefritz
Member
 
Registered: Dec 2005
Location: Colorado
Distribution: Ubuntu, RHEL, openSUSE
Posts: 105

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Photosmart C4280 connection issues


My new HP Photosmart C4280 printer is playing tricks on me.

For some reason my printer doesn't want to stay connected to my system. Even in HPLIP if I refresh it keeps dropping and re adding the printer. I have tried different USB ports and cables.

Here is the output of dmesg command

Code:
[ 4126.227445] scsi 53:0:0:0: rejecting I/O to dead device
[ 4126.227449] scsi 53:0:0:0: rejecting I/O to dead device
[ 4126.227452] scsi 53:0:0:0: [sdb] READ CAPACITY failed
[ 4126.227454] scsi 53:0:0:0: [sdb] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK,SUGGEST_OK
[ 4126.227457] scsi 53:0:0:0: [sdb] Sense not available.
[ 4126.227460] scsi 53:0:0:0: rejecting I/O to dead device
[ 4126.227464] scsi 53:0:0:0: [sdb] Write Protect is off
[ 4126.227466] scsi 53:0:0:0: [sdb] Mode Sense: 00 00 00 00
[ 4126.227467] scsi 53:0:0:0: [sdb] Assuming drive cache: write through
[ 4126.227488] scsi 53:0:0:0: rejecting I/O to dead device
[ 4126.335671] usb 3-1: new high speed USB device using ehci_hcd and address 54
[ 4126.447575] usb 3-1: device descriptor read/64, error -71
[ 4126.663388] usb 3-1: device descriptor read/64, error -71
[ 4126.879218] usb 3-1: new high speed USB device using ehci_hcd and address 55
[ 4126.991113] usb 3-1: device descriptor read/64, error -71
[ 4127.206925] usb 3-1: device descriptor read/64, error -71
[ 4127.422738] usb 3-1: new high speed USB device using ehci_hcd and address 56
[ 4127.830379] usb 3-1: device not accepting address 56, error -71
[ 4127.942292] usb 3-1: new high speed USB device using ehci_hcd and address 57
[ 4128.349954] usb 3-1: device not accepting address 57, error -71
I'm not sure what else to do....

I'm running Ubuntu 7.10

OTF
 
Old 01-31-2008, 11:56 AM   #2
onthefritz
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Registered: Dec 2005
Location: Colorado
Distribution: Ubuntu, RHEL, openSUSE
Posts: 105

Original Poster
Rep: Reputation: 19
Here is a little extra info:

Output of /var/log/daemon.log
Code:
Jan 30 20:02:21 OnTheDesk NetworkManager: <debug> [1201748541.116163] nm_hal_device_removed(): Device removed (hal udi is '/org/freedesktop/Hal/devices/usb_device_3f0_5c11_CN7BMRC24204VP_if3_scsi_host_scsi_device_lun0_scsi_generic').
Jan 30 20:02:21 OnTheDesk NetworkManager: <debug> [1201748541.127179] nm_hal_device_removed(): Device removed (hal udi is '/org/freedesktop/Hal/devices/storage_serial_HP_Photosmart_C4280_CN7BMRC24204VP_0_0').
Jan 30 20:02:21 OnTheDesk NetworkManager: <debug> [1201748541.132591] nm_hal_device_removed(): Device removed (hal udi is '/org/freedesktop/Hal/devices/usb_device_3f0_5c11_CN7BMRC24204VP_if3_scsi_host_scsi_device_lun0').
Jan 30 20:02:21 OnTheDesk NetworkManager: <debug> [1201748541.135116] nm_hal_device_removed(): Device removed (hal udi is '/org/freedesktop/Hal/devices/usb_device_3f0_5c11_CN7BMRC24204VP_if3_scsi_host').
Jan 30 20:02:21 OnTheDesk NetworkManager: <debug> [1201748541.142703] nm_hal_device_removed(): Device removed (hal udi is '/org/freedesktop/Hal/devices/usb_device_3f0_5c11_CN7BMRC24204VP_usbraw').
Jan 30 20:02:21 OnTheDesk NetworkManager: <debug> [1201748541.148516] nm_hal_device_removed(): Device removed (hal udi is '/org/freedesktop/Hal/devices/usb_device_3f0_5c11_CN7BMRC24204VP_if3').
Jan 30 20:02:21 OnTheDesk NetworkManager: <debug> [1201748541.152819] nm_hal_device_removed(): Device removed (hal udi is '/org/freedesktop/Hal/devices/usb_device_3f0_5c11_CN7BMRC24204VP').
Output of /var/log/debug
Code:
Jan 30 19:45:11 OnTheDesk hal_lpadmin: URIs: ['hp:/usb/Photosmart_C4200_series?serial=CN7BMRC24204VP', 'usb://HP/Photosmart%20C4200%20series?serial=CN7BMRC24204VP', 'hal:///org/freedesktop/Hal/devices/usb_device_ffffffff_ffffffff_noserial_0_printer_CN7BMRC24204VP']
Jan 30 19:45:13 OnTheDesk NetworkManager: <debug> [1201747513.885406] nm_hal_device_added(): New device added (hal udi is '/org/freedesktop/Hal/devices/usb_device_ffffffff_ffffffff_noserial_0_printer_CN7BMRC24204VP').
Jan 30 19:45:14 OnTheDesk kernel: [ 3100.947839] usb-storage: device scan complete
Jan 30 19:45:15 OnTheDesk NetworkManager: <debug> [1201747515.301674] nm_hal_device_added(): New device added (hal udi is '/org/freedesktop/Hal/devices/usb_device_3f0_5c11_CN7BMRC24204VP_if3_scsi_host').
Jan 30 19:45:15 OnTheDesk NetworkManager: <debug> [1201747515.302246] nm_hal_device_added(): New device added (hal udi is '/org/freedesktop/Hal/devices/usb_device_3f0_5c11_CN7BMRC24204VP_if3_scsi_host_scsi_device_lun0').
Jan 30 19:45:15 OnTheDesk NetworkManager: <debug> [1201747515.329539] nm_hal_device_added(): New device added (hal udi is '/org/freedesktop/Hal/devices/usb_device_3f0_5c11_CN7BMRC24204VP_if3_scsi_host_scsi_device_lun0_scsi_generic').
Jan 30 19:45:19 OnTheDesk NetworkManager: <debug> [1201747519.666519] nm_hal_device_removed(): Device removed (hal udi is '/org/freedesktop/Hal/devices/usb_device_3f0_5c11_CN7BMRC24204VP_if0').
Jan 30 19:45:20 OnTheDesk kernel: [ 3106.464818] usb-storage: device found at 96
Jan 30 19:45:20 OnTheDesk kernel: [ 3106.464820] usb-storage: waiting for device to settle before scanning
Jan 30 19:45:20 OnTheDesk NetworkManager: <debug> [1201747520.569937] nm_hal_device_removed(): Device removed (hal udi is '/org/freedesktop/Hal/devices/usb_device_ffffffff_ffffffff_noserial_0_printer_CN7BMRC24204VP').
Jan 30 19:45:20 OnTheDesk NetworkManager: <debug> [1201747520.571073] nm_hal_device_removed(): Device removed (hal udi is '/org/freedesktop/Hal/devices/usb_device_ffffffff_ffffffff_noserial_0').
Jan 30 19:45:20 OnTheDesk NetworkManager: <debug> [1201747520.572849] nm_hal_device_removed(): Device removed (hal udi is '/org/freedesktop/Hal/devices/usb_device_3f0_5c11_CN7BMRC24204VP_if2').
Jan 30 19:45:20 OnTheDesk NetworkManager: <debug> [1201747520.576332] nm_hal_device_removed(): Device removed (hal udi is '/org/freedesktop
Output of /var/log/user.log
Code:
Jan 30 20:00:12 OnTheDesk python: hp-probe[14359]: warning: No devices found on the 'usb' bus. If this isn't the result you are expecting,
Jan 30 20:00:12 OnTheDesk python: hp-probe[14359]: warning: check to make sure your devices are properly connected and powered on.
Jan 30 20:01:32 OnTheDesk python: hp-setup[14419]: error: No devices found.Please make sure your printer is properly connected and powered-on.
Jan 30 20:01:35 OnTheDesk python: hp-probe[14471]: warning: No devices found on the 'usb' bus. If this isn't the result you are expecting,
Jan 30 20:01:35 OnTheDesk python: hp-probe[14471]: warning: check to make sure your devices are properly connected and powered on.
Jan 30 20:01:36 OnTheDesk python: hp-probe[14473]: warning: No devices found on the 'usb' bus. If this isn't the result you are expecting,
Jan 30 20:01:36 OnTheDesk python: hp-probe[14473]: warning: check to make sure your devices are properly connected and powered on.
Jan 30 20:02:10 OnTheDesk python: io/hpmud/musb.c 1003: unable to open hp:/usb/Photosmart_C4200_series?serial=CN7BMRC24204VP
Jan 30 20:02:10 OnTheDesk python: hp-setup[14419]: error: Unable to communicate with device (code=12): hp:/usb/Photosmart_C4200_series?serial=CN7BMRC24204VP
Jan 30 20:02:10 OnTheDesk python: hp-setup[14419]: error: Unable to print to printer.Please check device and try again.
Output of /var/log/cups/error_log
Code:
I [31/Jan/2008:07:35:09 -0700] Loaded MIME database from '/usr/share/cups/mime:/etc/cups': 36 types, 40 filters...
D [31/Jan/2008:07:35:09 -0700] Loading printer HP_Photosmart...
D [31/Jan/2008:07:35:09 -0700] Loading printer Photosmart_C4200...
D [31/Jan/2008:07:35:09 -0700] Loading class Printer...
I [31/Jan/2008:07:35:09 -0700] Loading job cache file "/var/cache/cups/job.cache"...
D [31/Jan/2008:07:35:09 -0700] [Job 17] Loading from cache...
I [31/Jan/2008:07:35:09 -0700] Full reload complete.
I [31/Jan/2008:07:35:09 -0700] Listening to 127.0.0.1:631 on fd 2...
I [31/Jan/2008:07:35:09 -0700] Listening to /var/run/cups/cups.sock on fd 4...
I [31/Jan/2008:07:35:09 -0700] Resuming new connection processing...
Hope someone can help out...

OTF
 
Old 01-31-2008, 02:59 PM   #3
kalosaurusrex
LQ Newbie
 
Registered: Jan 2008
Posts: 4

Rep: Reputation: 0
Please run:

lsusb -v

and post the output.

Also be sure you aren't using any usb hubs, etc.

Aaron
 
  


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