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Old 01-10-2008, 03:24 PM   #1
pmetzak
LQ Newbie
 
Registered: Sep 2006
Posts: 10

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non-functional usb ports


Hi,

I am posting because the computer I have been assigned in my lab is unable to read my external hard drive. Apparently, this is a relatively novel problem as the previous user informed me that it had worked in the past. I am including the information for uname -r :

2.4.22-1.2199.nptl_52.rhfc1.atsmp

The information provided by /sbin/lsusb (the hard drive in question is Device 003, although it should be noted that Device 004 is also appears unlocatable in the filesystem):

Bus 005 Device 001: ID 0000:0000
Bus 005 Device 004: ID 0781:5408 SanDisk Corp.
Bus 005 Device 003: ID 1058:0910 Western Digital Technologies, Inc.
Bus 004 Device 001: ID 0000:0000
Bus 003 Device 001: ID 0000:0000
Bus 002 Device 001: ID 0000:0000
Bus 001 Device 001: ID 0000:0000

Finally, I am also including the information provided by dmesg command (I apologize for the length but I am unsure as to what information from this printout is unnecessary) :

e00000
ACPI: LAPIC (acpi_id[0x01] lapic_id[0x00] enabled)
Processor #0 Pentium 4(tm) XEON(tm) APIC version 20
ACPI: LAPIC (acpi_id[0x02] lapic_id[0x01] enabled)
Processor #1 Pentium 4(tm) XEON(tm) APIC version 20
Using ACPI for processor (LAPIC) configuration information
Intel MultiProcessor Specification v1.4
Virtual Wire compatibility mode.
OEM ID: ASUSTek Product ID: P4P800-VM APIC at: 0xFEE00000
I/O APIC #2 Version 32 at 0xFEC00000.
Processors: 2
xAPIC support is present
Enabling APIC mode: Flat. Using 1 I/O APICs
Kernel command line: ro root=/dev/Volume00/LogVol00 hda=ide-scsi rhgb
ide_setup: hda=ide-scsi
Initializing CPU#0
Detected 2593.518 MHz processor.
Console: colour VGA+ 80x25
Calibrating delay loop... 5177.34 BogoMIPS
Memory: 2058556k/2088128k available (1661k kernel code, 29184k reserved, 1210k data, 168k init, 1170624k highmem)
Dentry cache hash table entries: 262144 (order: 9, 2097152 bytes)
Inode cache hash table entries: 131072 (order: 8, 1048576 bytes)
Mount cache hash table entries: 512 (order: 0, 4096 bytes)
Buffer cache hash table entries: 131072 (order: 7, 524288 bytes)
Page-cache hash table entries: 524288 (order: 9, 2097152 bytes)
CPU: Trace cache: 12K uops, L1 D cache: 8K
CPU: L2 cache: 512K
CPU: Physical Processor ID: 0
Intel machine check architecture supported.
Intel machine check reporting enabled on CPU#0.
CPU: After generic, caps: bfebfbff 00000000 00000000 00000000
CPU: Common caps: bfebfbff 00000000 00000000 00000000
Enabling fast FPU save and restore... done.
Enabling unmasked SIMD FPU exception support... done.
Checking 'hlt' instruction... OK.
POSIX conformance testing by UNIFIX
mtrr: v1.40 (20010327) Richard Gooch (rgooch@atnf.csiro.au)
mtrr: detected mtrr type: Intel
CPU: Trace cache: 12K uops, L1 D cache: 8K
CPU: L2 cache: 512K
CPU: Physical Processor ID: 0
Intel machine check reporting enabled on CPU#0.
CPU: After generic, caps: bfebfbff 00000000 00000000 00000000
CPU: Common caps: bfebfbff 00000000 00000000 00000000
CPU0: Intel(R) Pentium(R) 4 CPU 2.60GHz stepping 09
per-CPU timeslice cutoff: 1462.72 usecs.
task migration cache decay timeout: 10 msecs.
enabled ExtINT on CPU#0
ESR value before enabling vector: 00000000
ESR value after enabling vector: 00000000
Booting processor 1/1 eip 3000
Initializing CPU#1
masked ExtINT on CPU#1
ESR value before enabling vector: 00000000
ESR value after enabling vector: 00000000
Calibrating delay loop... 5177.34 BogoMIPS
CPU: Trace cache: 12K uops, L1 D cache: 8K
CPU: L2 cache: 512K
CPU: Physical Processor ID: 0
Intel machine check reporting enabled on CPU#1.
CPU: After generic, caps: bfebfbff 00000000 00000000 00000000
CPU: Common caps: bfebfbff 00000000 00000000 00000000
CPU1: Intel(R) Pentium(R) 4 CPU 2.60GHz stepping 09
Total of 2 processors activated (10354.68 BogoMIPS).
ENABLING IO-APIC IRQs
Setting 2 in the phys_id_present_map
...changing IO-APIC physical APIC ID to 2 ... ok.
init IO_APIC IRQs
IO-APIC (apicid-pin) 2-0, 2-5, 2-10, 2-11, 2-21, 2-22 not connected.
..TIMER: vector=0x31 pin1=2 pin2=0
number of MP IRQ sources: 21.
number of IO-APIC #2 registers: 24.
testing the IO APIC.......................

IO APIC #2......
.... register #00: 02000000
....... : physical APIC id: 02
....... : Delivery Type: 0
....... : LTS : 0
.... register #01: 00178020
....... : max redirection entries: 0017
....... : PRQ implemented: 1
....... : IO APIC version: 0020
.... IRQ redirection table:
NR Log Phy Mask Trig IRR Pol Stat Dest Deli Vect:
00 000 00 1 0 0 0 0 0 0 00
01 003 03 0 0 0 0 0 1 1 39
02 003 03 0 0 0 0 0 1 1 31
03 003 03 0 0 0 0 0 1 1 41
04 003 03 0 0 0 0 0 1 1 49
05 000 00 1 0 0 0 0 0 0 00
06 003 03 0 0 0 0 0 1 1 51
07 003 03 0 0 0 0 0 1 1 59
08 003 03 0 0 0 0 0 1 1 61
09 003 03 0 0 0 0 0 1 1 69
0a 000 00 1 0 0 0 0 0 0 00
0b 000 00 1 0 0 0 0 0 0 00
0c 003 03 0 0 0 0 0 1 1 71
0d 003 03 0 0 0 0 0 1 1 79
0e 003 03 0 0 0 0 0 1 1 81
0f 003 03 0 0 0 0 0 1 1 89
10 003 03 1 1 0 1 0 1 1 91
11 003 03 1 1 0 1 0 1 1 99
12 003 03 1 1 0 1 0 1 1 A1
13 003 03 1 1 0 1 0 1 1 A9
14 003 03 1 1 0 1 0 1 1 B1
15 000 00 1 0 0 0 0 0 0 00
16 000 00 1 0 0 0 0 0 0 00
17 003 03 1 1 0 1 0 1 1 B9
IRQ to pin mappings:
IRQ0 -> 0:2
IRQ1 -> 0:1
IRQ3 -> 0:3
IRQ4 -> 0:4
IRQ6 -> 0:6
IRQ7 -> 0:7
IRQ8 -> 0:8
IRQ9 -> 0:9
IRQ12 -> 0:12
IRQ13 -> 0:13
IRQ14 -> 0:14
IRQ15 -> 0:15
IRQ16 -> 0:16
IRQ17 -> 0:17
IRQ18 -> 0:18
IRQ19 -> 0:19
IRQ20 -> 0:20
IRQ23 -> 0:23
.................................... done.
Using local APIC timer interrupts.
calibrating APIC timer ...
..... CPU clock speed is 2593.6328 MHz.
..... host bus clock speed is 199.5100 MHz.
cpu: 0, clocks: 1995100, slice: 665033
CPU0<T0:1995088,T1:1330048,D:7,S:665033,C:1995100>
cpu: 1, clocks: 1995100, slice: 665033
CPU1<T0:1995088,T1:665008,D:14,S:665033,C:1995100>
cpu_sibling_map[0] = 1
cpu_sibling_map[1] = 0
mapping CPU#0's runqueue to CPU#1's runqueue.
Starting migration thread for cpu 0
smp_num_cpus: 2.
Starting migration thread for cpu 1
ACPI: Subsystem revision 20031002
ACPI: Interpreter disabled.
PCI: PCI BIOS revision 2.10 entry at 0xf0031, last bus=1
PCI: Using configuration type 1
PCI: Probing PCI hardware
PCI: Probing PCI hardware (bus 00)
PCI: Ignoring BAR0-3 of IDE controller 00:1f.1
Transparent bridge - Intel Corp. 82801BA/CA/DB/EB PCI Bridge
PCI: Using IRQ router PIIX/ICH [8086/24d0] at 00:1f.0
PCI->APIC IRQ transform: (B0,I2,P0) -> 16
PCI->APIC IRQ transform: (B0,I29,P0) -> 16
PCI->APIC IRQ transform: (B0,I29,P1) -> 19
PCI->APIC IRQ transform: (B0,I29,P2) -> 18
PCI->APIC IRQ transform: (B0,I29,P0) -> 16
PCI->APIC IRQ transform: (B0,I29,P3) -> 23
PCI->APIC IRQ transform: (B0,I31,P0) -> 18
PCI->APIC IRQ transform: (B0,I31,P0) -> 18
PCI->APIC IRQ transform: (B0,I31,P1) -> 17
PCI->APIC IRQ transform: (B0,I31,P1) -> 17
PCI->APIC IRQ transform: (B1,I8,P0) -> 20
isapnp: Scanning for PnP cards...
isapnp: No Plug & Play device found
Linux NET4.0 for Linux 2.4
Based upon Swansea University Computer Society NET3.039
Initializing RT netlink socket
apm: BIOS version 1.2 Flags 0x03 (Driver version 1.16)
apm: disabled - APM is not SMP safe.
Starting kswapd
allocated 32 pages and 32 bhs reserved for the highmem bounces
VFS: Disk quotas vdquot_6.5.1
pty: 2048 Unix98 ptys configured
Serial driver version 5.05c (2001-07-08) with MANY_PORTS MULTIPORT SHARE_IRQ SERIAL_PCI ISAPNP enabled
ttyS0 at 0x03f8 (irq = 4) is a 16550A
ttyS1 at 0x02f8 (irq = 3) is a 16550A
Real Time Clock Driver v1.10e
NET4: Frame Diverter 0.46
RAMDISK driver initialized: 16 RAM disks of 8192K size 1024 blocksize
Uniform Multi-Platform E-IDE driver Revision: 7.00beta4-2.4
ide: Assuming 33MHz system bus speed for PIO modes; override with idebus=xx
ICH5: IDE controller at PCI slot 00:1f.1
PCI: Enabling device 00:1f.1 (0005 -> 0007)
ICH5: chipset revision 2
ICH5: not 100% native mode: will probe irqs later
ide0: BM-DMA at 0xfc00-0xfc07, BIOS settings: hdaMA, hdbio
ide1: BM-DMA at 0xfc08-0xfc0f, BIOS settings: hdcio, hddio
hda: HL-DT-ST DVDRAM GSA-4040B, ATAPI CD/DVD-ROM drive
ide0 at 0x1f0-0x1f7,0x3f6 on irq 14
ide: late registration of driver.
md: md driver 0.90.0 MAX_MD_DEVS=256, MD_SB_DISKS=27
md: Autodetecting RAID arrays.
md: autorun ...
md: ... autorun DONE.
pci_hotplug: PCI Hot Plug PCI Core version: 0.5
Initializing Cryptographic API
NET4: Linux TCP/IP 1.0 for NET4.0
IP Protocols: ICMP, UDP, TCP, IGMP
IP: routing cache hash table of 16384 buckets, 128Kbytes
TCP: Hash tables configured (established 262144 bind 65536)
Linux IP multicast router 0.06 plus PIM-SM
NET4: Unix domain sockets 1.0/SMP for Linux NET4.0.
RAMDISK: Compressed image found at block 0
Freeing initrd memory: 521k freed
VFS: Mounted root (ext2 filesystem).
SCSI subsystem driver Revision: 1.00
libata version 0.81 loaded.
ata_piix version 0.95
PCI: Setting latency timer of device 00:1f.2 to 64
ata1: SATA max UDMA/133 cmd 0xEFA8 ctl 0xEFA6 bmdma 0xEED0 irq 18
ata2: SATA max UDMA/133 cmd 0xEF68 ctl 0xEFA2 bmdma 0xEED8 irq 18
ata1: dev 0 cfg 49:2f00 82:346b 83:7f21 84:4003 85:3469 86:3c01 87:4003 88:203f
ata1: dev 0 ATA, max UDMA/100, 488397168 sectors (lba48)
ata1: dev 0 configured for UDMA/100
ata2: dev 0 cfg 49:2f00 82:7069 83:7c61 84:4023 85:7069 86:3c41 87:4023 88:203f
ata2: dev 0 ATA, max UDMA/100, 488397168 sectors (lba48)
ata2: dev 0 configured for UDMA/100
scsi0 : ata_piix
scsi1 : ata_piix
Vendor: ATA Model: WDC WD2500JD-00F Rev: 0.81
Type: Direct-Access ANSI SCSI revision: 05
Vendor: ATA Model: WDC WD2500JS-60N Rev: 0.81
Type: Direct-Access ANSI SCSI revision: 05
Attached scsi disk sda at scsi0, channel 0, id 0, lun 0
Attached scsi disk sdb at scsi1, channel 0, id 0, lun 0
SCSI device sda: 488397168 512-byte hdwr sectors (250059 MB)
Partition check:
sda: sda1 sda2 < sda5 sda6 sda7 sda8 >
SCSI device sdb: 488397168 512-byte hdwr sectors (250059 MB)
sdb: sdb1
LVM version 1.0.5+(22/07/2002) module loaded
Journalled Block Device driver loaded
kjournald starting. Commit interval 5 seconds
EXT3-fs: mounted filesystem with ordered data mode.
Freeing unused kernel memory: 168k freed
Linux agpgart interface v0.99 (c) Jeff Hartmann
agpgart: Maximum main memory to use for agp memory: 1911M
agpgart: Detected an Intel(R) 865G Chipset.
agpgart: Detected 8060K stolen memory.
agpgart: AGP aperture is 128M @ 0xf0000000
[drm] AGP 0.99 Aperture @ 0xf0000000 128MB
[drm] Initialized i830 1.3.2 20021108 on minor 0
mtrr: base(0xf0020000) is not aligned on a size(0x800000) boundary
mice: PS/2 mouse device common for all mice
usb.c: registered new driver usbdevfs
usb.c: registered new driver hub
usb-uhci.c: $Revision: 1.275 $ time 18:26:52 Aug 11 2004
usb-uhci.c: High bandwidth mode enabled
PCI: Setting latency timer of device 00:1d.0 to 64
usb-uhci.c: USB UHCI at I/O 0xef00, IRQ 16
usb-uhci.c: Detected 2 ports
usb.c: new USB bus registered, assigned bus number 1
hub.c: USB hub found
hub.c: 2 ports detected
PCI: Setting latency timer of device 00:1d.1 to 64
usb-uhci.c: USB UHCI at I/O 0xef20, IRQ 19
usb-uhci.c: Detected 2 ports
usb.c: new USB bus registered, assigned bus number 2
hub.c: USB hub found
hub.c: 2 ports detected
PCI: Setting latency timer of device 00:1d.2 to 64
usb-uhci.c: USB UHCI at I/O 0xef40, IRQ 18
usb-uhci.c: Detected 2 ports
usb.c: new USB bus registered, assigned bus number 3
hub.c: USB hub found
hub.c: 2 ports detected
PCI: Setting latency timer of device 00:1d.3 to 64
usb-uhci.c: USB UHCI at I/O 0xef80, IRQ 16
usb-uhci.c: Detected 2 ports
usb.c: new USB bus registered, assigned bus number 4
hub.c: USB hub found
hub.c: 2 ports detected
usb-uhci.c: v1.275:USB Universal Host Controller Interface driver
PCI: Setting latency timer of device 00:1d.7 to 64
ehci_hcd 00:1d.7: Intel Corp. 82801EB USB2
ehci_hcd 00:1d.7: irq 23, pci mem f941cc00
usb.c: new USB bus registered, assigned bus number 5
ehci_hcd 00:1d.7: enabled 64bit PCI DMA
PCI: cache line size of 128 is not supported by device 00:1d.7
ehci_hcd 00:1d.7: USB 2.0 enabled, EHCI 1.00, driver 2003-Jun-19/2.4
hub.c: USB hub found
hub.c: 8 ports detected
usb.c: registered new driver hiddev
usb.c: registered new driver hid
hid-core.c: v1.8.1 Andreas Gal, Vojtech Pavlik <vojtech@suse.cz>
hid-core.c: USB HID support drivers
EXT3 FS 2.4-0.9.19, 19 August 2002 on lvm(58,0), internal journal
loop: loaded (max 8 devices)
Adding Swap: 4096532k swap-space (priority -1)
kjournald starting. Commit interval 5 seconds
EXT3 FS 2.4-0.9.19, 19 August 2002 on sd(8,5), internal journal
EXT3-fs: mounted filesystem with ordered data mode.
EXT2-fs warning: mounting unchecked fs, running e2fsck is recommended
hda: attached ide-scsi driver.
scsi2 : SCSI host adapter emulation for IDE ATAPI devices
Vendor: HL-DT-ST Model: DVDRAM GSA-4040B Rev: A300
Type: CD-ROM ANSI SCSI revision: 02
IA-32 Microcode Update Driver: v1.11 <tigran@veritas.com>
microcode: CPU1 no microcode found! (sig=f29, pflags=4)
microcode: CPU0 no microcode found! (sig=f29, pflags=4)
parport0: PC-style at 0x378 (0x778) [PCSPP,TRISTATE,EPP]
parport0: irq 7 detected
Attached scsi CD-ROM sr0 at scsi2, channel 0, id 0, lun 0
sr0: scsi3-mmc drive: 32x/32x writer dvd-ram cd/rw xa/form2 cdda tray
Uniform CD-ROM driver Revision: 3.12
inserting floppy driver for 2.4.22-1.2199.nptl_52.rhfc1.atsmp
Floppy drive(s): fd0 is 1.44M
FDC 0 is a post-1991 82077
Intel(R) PRO/100 Network Driver - version 2.3.18-k1
Copyright (c) 2003 Intel Corporation

divert: allocating divert_blk for eth0
e100: selftest OK.
e100: eth0: Intel(R) PRO/100 Network Connection
Hardware receive checksums enabled

divert: freeing divert_blk for eth0
ip_tables: (C) 2000-2002 Netfilter core team
Intel(R) PRO/100 Network Driver - version 2.3.18-k1
Copyright (c) 2003 Intel Corporation

divert: allocating divert_blk for eth0
e100: selftest OK.
e100: eth0: Intel(R) PRO/100 Network Connection
Hardware receive checksums enabled

ip_tables: (C) 2000-2002 Netfilter core team
e100: eth0 NIC Link is Up 100 Mbps Full duplex
parport0: PC-style at 0x378 (0x778) [PCSPP,TRISTATE,EPP]
parport0: irq 7 detected
lp0: using parport0 (polling).
lp0: console ready
mtrr: base(0xf0020000) is not aligned on a size(0x800000) boundary
hub.c: new USB device 00:1d.7-8, assigned address 2
usb.c: USB device 2 (vend/prod 0x1058/0x910) is not claimed by any active driver.
Initializing USB Mass Storage driver...
usb.c: registered new driver usb-storage
scsi3 : SCSI emulation for USB Mass Storage devices
Vendor: WD Model: 5000AAJ External Rev: 1.06
Type: Direct-Access ANSI SCSI revision: 02
Attached scsi disk sdc at scsi3, channel 0, id 0, lun 0
SCSI device sdc: 976773168 512-byte hdwr sectors (500108 MB)
sdc: sdc1
WARNING: USB Mass Storage data integrity not assured
USB Mass Storage device found at 2
USB Mass Storage support registered.
usb.c: USB disconnect on device 00:1d.7-8 address 2
Device 08:20 not ready.
I/O error: dev 08:20, sector 0
Device 08:20 not ready.
I/O error: dev 08:20, sector 0
Device 08:20 not ready.
I/O error: dev 08:20, sector 0
Device 08:20 not ready.
I/O error: dev 08:20, sector 0
hub.c: new USB device 00:1d.7-8, assigned address 3
WARNING: USB Mass Storage data integrity not assured
USB Mass Storage device found at 3
hub.c: new USB device 00:1d.7-7, assigned address 4
scsi4 : SCSI emulation for USB Mass Storage devices
Vendor: SanDisk Model: U3 Titanium Rev: 3.27
Type: Direct-Access ANSI SCSI revision: 02
Attached scsi removable disk sdd at scsi4, channel 0, id 0, lun 0
SCSI device sdd: 8015502 512-byte hdwr sectors (4104 MB)
sdd: Write Protect is off
sdd: sdd1
WARNING: USB Mass Storage data integrity not assured
USB Mass Storage device found at 4


Many thanks in advance to anyone that can point me in the direction of a solution for this problem.

Cheers,

Paul
 
Old 01-10-2008, 04:43 PM   #2
stefan_nicolau
Member
 
Registered: Jun 2005
Location: Canada
Distribution: Debian Etch/Sid, Ubuntu
Posts: 529

Rep: Reputation: 32
You have not provided any information as to how anything is not working. Can you please tell us what is not working (and preferably give us any error messages that are displayed). What happens when you try to mount the drive?

Note: I see that you are running FC1, which is already more than 4 years old, with a 2.4 kernel. If your problem turns out to be non-trivial, you should consider upgrading.
 
Old 01-10-2008, 06:18 PM   #3
pmetzak
LQ Newbie
 
Registered: Sep 2006
Posts: 10

Original Poster
Rep: Reputation: 0
oops

I wanted to get all the system information into the post and forgot to describe the problem. The problem is that the drive is not recognized anymore as I cannot mount it. However, the drive is quite functional under the Windows partition of the drive and I have been told that it was formerly operational in the Linux portion.

Thank you,

Paul
 
Old 01-10-2008, 06:33 PM   #4
lazlow
Senior Member
 
Registered: Jan 2006
Posts: 4,363

Rep: Reputation: 172Reputation: 172
What format is the drive? How are you trying to mount it? Cut and paste the commands and responses.
 
  


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