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Old 08-03-2014, 04:12 PM   #1
donald3.heckel
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Question No sound working on all distributions of my multiboot


Hello Community,

I am having sound difficulties on my system. I have a dell inspiron mini 1018 with Gentoo Linux, Linux Mint 17, and Zorin OS 9. My sound is not working with my integrated speakers. here is the output of my lspci: http://bpaste.net/show/551844/

Side note: The sound only works when I plug in an external sound source or headphones. I have an HDA intel sound card with a Realtek HD Audio codec.

All help will be greatly appreciated.

Sincerely,

donald3.heckel
 
Old 08-04-2014, 12:47 PM   #2
yooy
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are you sure that sound is not muted in mixer?
 
Old 08-04-2014, 02:29 PM   #3
donald3.heckel
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Hello,

The issue does not originate from alsamixer or pavucontrol. I believe mutes are not the issue. The problem seems to originate somewhere else.

All help will be greatly appreciated.

Sincerely,

donald3.heckel

Edit: The sound issues are intermittent and are on and off. This is very puzzling.

Update: This particular guide did not work right now but it might help others with sound issues: http://www.troubleshooters.com/linux...leshooting.htm

Sincerely,

donald3.heckel

Last edited by donald3.heckel; 08-05-2014 at 09:12 PM.
 
Old 08-06-2014, 09:51 AM   #4
TB0ne
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Quote:
Originally Posted by donald3.heckel View Post
Hello,
The issue does not originate from alsamixer or pavucontrol. I believe mutes are not the issue. The problem seems to originate somewhere else.

Edit: The sound issues are intermittent and are on and off. This is very puzzling.
Basic troubleshooting would indicate that you have a hardware problem...maybe even as simple as a loose wire/connection in your laptop. Since you're running several different distros, the sound/drivers between them are ALL different, which rules that out. The mixers are all different too, since you're booting up to different settings in each distro. The sound CARD is working, since external speakers work.

Also...since it's intermittent, that would also indicate a loose connection.
 
Old 08-06-2014, 12:02 PM   #5
donald3.heckel
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Hello,

I see. Thanks for your reply. Where would I check for loose connections with my integrated audio?


Sincerely,


donald3.heckel
 
Old 08-06-2014, 12:31 PM   #6
TB0ne
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Quote:
Originally Posted by donald3.heckel View Post
Hello,
I see. Thanks for your reply. Where would I check for loose connections with my integrated audio?
The only place you CAN check is inside your computer. There are manuals that may show you locations available on the manufacturers website...but they may NOT either.

If it's under warranty, then back up your data, and take it in for repair. If it's not and you're feeling adventurous, grab a set of small screwdrivers and tiny pliers, and open up your laptop. Since it's speaker-related, you could (very obviously), look at the speakers, and follow the wire(s) back to where they plug in.....
 
Old 08-06-2014, 01:24 PM   #7
Drakeo
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from what I read on it the sound card and the video are all together built it in.

open a terminal type
Quote:
aplay -l
see what device comes up first and that is your default device.
if it comes up no sound card then you have to enable it
through bios setup. That mini was made for windows and windows and the
bios chip makers get very lazy put out sad bios.

interested in your output of aplay -l and will not
be surprised to no sound card.
do not give up we just need to find out why certain drivers for
that chip are not loading.
 
Old 08-06-2014, 03:22 PM   #8
donald3.heckel
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Hello,

I do have output on my aplay -l command. It can be seen here: http://bpaste.net/show/568373/

About taking my computer apart, it is a dell inspiron mini. I believe it would be more difficult than a regular laptop to disassemble.


Sincerely,


donald3.heckel
 
Old 08-07-2014, 09:20 AM   #9
TB0ne
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Quote:
Originally Posted by donald3.heckel View Post
Hello,
I do have output on my aplay -l command. It can be seen here: http://bpaste.net/show/568373/

About taking my computer apart, it is a dell inspiron mini. I believe it would be more difficult than a regular laptop to disassemble.
Not sure what else we can tell you...the software piece is obviously working. Your devices show up, and work SOMETIMES...the several-distros-and-desktops-with-same-symptoms point to the only thing that is common between them, which is the HARDWARE

If you don't want to take your laptop apart, you have choices:
  • Send it back to Dell if it's under warranty and have THEM do it.
  • Pay someone at a local shop to do it for you
  • Plug in external speakers and learn to live with it.
Can't tell you much more beyond that.
 
Old 08-07-2014, 09:57 AM   #10
jailbait
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In the past I have had similar problems with a sound driver if the sound wasn't turned on when the driver was installed or if the sound was turned off at boot. Try turning the sound on before booting.

-----------------------------
Steve Stites
 
Old 08-07-2014, 06:04 PM   #11
donald3.heckel
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Hello,

I am unsure on how to turn the sound on at boot. Anyway, When I go into mumble chat, I select my sound card and it works fine. However, it does not work with my system. If the right card is selected, the sound works. I am unsure on how to select it in boot and turn it on. I have a dell inspiron 1018. Can someone tell me how to enable it?


Thanks.


Sincerely,


donald3.heckel
 
Old 08-08-2014, 10:29 AM   #12
jailbait
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Quote:
Originally Posted by donald3.heckel View Post
I am unsure on how to select it in boot and turn it on. I have a dell inspiron 1018.
I mean make sure that the speakers are physically turned on. Don't you have a volume control knob which is also 0n/Off?

-----------------------
Steve Stites
 
Old 08-09-2014, 08:28 AM   #13
donald3.heckel
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Hello,

My sound is integrated in my laptop. My dell inspiron mini 1018 is a netbook.


Thank you all for your replies.


Sincerely,


donald3.heckel
 
Old 08-09-2014, 01:03 PM   #14
TB0ne
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Quote:
Originally Posted by donald3.heckel View Post
Hello,
My sound is integrated in my laptop. My dell inspiron mini 1018 is a netbook.
Yes...to reiterate:
  • You are not having a software problem..it is a hardware problem. So....
  • ...send it back to Dell if it's under warranty and have THEM fix it....
  • ...pay someone at a local shop to do it for you....
  • ...plug in external speakers...or...
  • ...learn to live with it.
There's nothing anyone here can help you with. We can't turn a screwdriver or take apart your system over the internet. If you want to do it yourself, download the manual from Dell's website, and proceed.
 
Old 08-10-2014, 07:18 AM   #15
donald3.heckel
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Cool Reply

Hello,

I understand TB0ne. I will at some point take it into a local store.


I thank you all for helping me pinpoint the problem I am having. I appreciate your time and support. Thank you very much. I will now mark this topic "solved".


Sincerely,


donald3.heckel
 
  


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