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Old 03-18-2021, 07:53 AM   #1
XenaneX
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no boot with sata dvd drive connected


My new #linux #computer will not boot if a sata #DVD_drive is attached.
It will get as far as the bios screen asking for f2 or delete keys to be pressed. Doing so has no affect.

I have tried two different DVD drives, two different sata cables, and two nearly identical computers and
the result is the same. Computer boots and runs fine with the DVD drive removed.

I would appreciate any help with this issue.


ASUS ROG STRIX B450 F
Ryzen 5
16 gigs memory
4tb HDD
#Asus DVD drives
#nvidia graphics card

Running various linux distributions: #pclinuxos #mx19 #manjaro

More info in next comment.
 
Old 03-18-2021, 07:55 AM   #2
XenaneX
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results of lspci

$ lspci
00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Root Complex
00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) I/O Memory Management Unit
00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-1fh) PCIe Dummy Host Bridge
00:01.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe GPP Bridge
00:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-1fh) PCIe Dummy Host Bridge
00:03.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-1fh) PCIe Dummy Host Bridge
00:03.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe GPP Bridge
00:04.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-1fh) PCIe Dummy Host Bridge
00:07.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-1fh) PCIe Dummy Host Bridge
00:07.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Internal PCIe GPP Bridge 0 to Bus B
00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-1fh) PCIe Dummy Host Bridge
00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Internal PCIe GPP Bridge 0 to Bus B
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 59)
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 51)
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 0
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 1
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 2
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 3
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 4
00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 5
00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 6
00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 7
01:00.0 USB controller: Advanced Micro Devices, Inc. [AMD] 400 Series Chipset USB 3.1 XHCI Controller (rev 01)
01:00.1 SATA controller: Advanced Micro Devices, Inc. [AMD] 400 Series Chipset SATA Controller (rev 01)
01:00.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] 400 Series Chipset PCIe Bridge (rev 01)
02:00.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] 400 Series Chipset PCIe Port (rev 01)
02:01.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] 400 Series Chipset PCIe Port (rev 01)
02:04.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] 400 Series Chipset PCIe Port (rev 01)
02:06.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] 400 Series Chipset PCIe Port (rev 01)
02:07.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] 400 Series Chipset PCIe Port (rev 01)
03:00.0 Ethernet controller: Intel Corporation I211 Gigabit Network Connection (rev 03)
08:00.0 VGA compatible controller: NVIDIA Corporation GP108 [GeForce GT 1030] (rev a1)
08:00.1 Audio device: NVIDIA Corporation GP108 High Definition Audio Controller (rev a1)
09:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Zeppelin/Raven/Raven2 PCIe Dummy Function
09:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Platform Security Processor
09:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Zeppelin USB 3.0 Host controller
0a:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Zeppelin/Renoir PCIe Dummy Function
0a:00.2 SATA controller: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] (rev 51)
0a:00.3 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) HD Audio Controller
 
Old 03-18-2021, 07:56 AM   #3
XenaneX
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$ uname -r
5.9.16-pclos3

$ lshw
bash: lshw: command not found

Last edited by XenaneX; 03-18-2021 at 07:58 AM.
 
Old 03-18-2021, 12:57 PM   #4
computersavvy
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The failure to boot and also to not respond to F2 or delete, which Asus uses to get into bios is puzzling, but could be due to hardware incompatibility that bios does not recognize. This obviously points to something incompatible with the drive, but is seldom seen stopping at the bios splash screen level like you have.

I have DVD/BluRay RW drives in my machines and not a problem with them so it is really puzzling.

This leads me to the next question. How new (or old) is the DVD drive? How current is the bios on the board? What does the board documentation say about devices supported?

Maybe you could give use a little more info, like make and model of the dvd drive, and bios level on the mobo.

Do you by chance have an M.2 drive in that machine? My Asus board has 2 M.2 connections like yours, but one of those shares the PCI channels with 2 of the SATA ports so it is an either-or situation where I can use 1 M.2 slot or 2 SATA ports, but not both at the same time. The manual for your board says "When the M.2_1 Socket 3 is operating in SATA or PCIE mode, SATA6G_5/6 ports will be disabled." which is similar to mine.
Possibly try a different SATA port for the DVD.
 
Old 03-18-2021, 02:28 PM   #5
jefro
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Can you get to bios after full power off? Is this a Windows 10 hibernate deal? Something like fast boot in bios too.

Last edited by jefro; 03-18-2021 at 04:56 PM.
 
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Old 03-18-2021, 04:08 PM   #6
XenaneX
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The date on the DVD drive is 2013 made by ASUS. Nothing fancy, just an internal drive with modern type connector accomodations. I have two of them and both won't work on two similar computers.

The boards are very new. A few months old. The board documentation shows a picture of a similar drive and indicates "purchase separately".

There is no M.2 drive. I tried sata ports 2 and 3.

Thank you for your help. I am going to purchase an external USB DVD drive and see if that works. It would be all I need, if it does work. Thanks again.


Quote:
Originally Posted by computersavvy View Post
The failure to boot and also to not respond to F2 or delete, which Asus uses to get into bios is puzzling, but could be due to hardware incompatibility that bios does not recognize. This obviously points to something incompatible with the drive, but is seldom seen stopping at the bios splash screen level like you have.

I have DVD/BluRay RW drives in my machines and not a problem with them so it is really puzzling.

This leads me to the next question. How new (or old) is the DVD drive? How current is the bios on the board? What does the board documentation say about devices supported?

Maybe you could give use a little more info, like make and model of the dvd drive, and bios level on the mobo.

Do you by chance have an M.2 drive in that machine? My Asus board has 2 M.2 connections like yours, but one of those shares the PCI channels with 2 of the SATA ports so it is an either-or situation where I can use 1 M.2 slot or 2 SATA ports, but not both at the same time. The manual for your board says "When the M.2_1 Socket 3 is operating in SATA or PCIE mode, SATA6G_5/6 ports will be disabled." which is similar to mine.
Possibly try a different SATA port for the DVD.
 
Old 03-18-2021, 04:13 PM   #7
XenaneX
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Quote:
Originally Posted by jefro View Post
Can you get to bios at full power off? Is this a Windows 10 hibernate deal? Something like fast boot in bios too.
I can get to bios if the DVD drive is removed. Computer runs normally then.
Has nothing to do with Win 10.

I will purchase an external DVD drive and hope for the best.

Thank you for your reply.
 
Old 03-18-2021, 05:25 PM   #8
XenaneX
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I'm going to assume the DVD drives are old and worn out. Marking it solved.
 
Old 04-23-2021, 07:39 AM   #9
XenaneX
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A couple of things to try:
1-
Windows Fast Boot (on by default in Win-10) locks the boot drive when you shut down Windows. Try turning Fast Boot off before shutting down and I think MX will be able to see the drive.
2-
It has been fixed by changing a Sata setting to AHCI. Then the disk was recognized. MX installer did find the disk too, and was able to install. When done, windows was part of the bootloader. All fixed.
 
  


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