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Old 12-04-2012, 11:10 AM   #1
gdawg
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New HP Printer Won't Print In Several Linux Distributions


Hi - Recently my HP 5610 All-In-One printer went belly-up and I purchased a new HP Deskjet 2512 All-In-One printer. So far, I'm only able to use it in Ubuntu 12.04 and Win 7. I've carefully followed the set-up instructions for printers in Linux Mageia 2, Linux Mint 13 KDE, and Scientific Linux 6 and they all recognize the new printer but won't even print a test page. I would sure appreciate help for this matter.

[jane@alice-pc ~]$ uname -a
Linux alice-pc 2.6.32-279.14.1.el6.i686 #1 SMP Tue Nov 6 11:21:36 CST 2012 i686 i686 i386 GNU/Linux
 
Old 12-04-2012, 12:46 PM   #2
fatmac
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Check what drivers are being used for your printer under Ubuntu, make a note of them. Go to your other Linux distro & install/modprobe them on that system, & it should then work. (They are likely to be kernel modules.)
If it still doesn't work, you will need firmware specific to your printer, which will go into /lib/firmware,(as root), & a reboot.
 
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Old 12-04-2012, 02:20 PM   #3
knudfl
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All HP printers use cups and hplip. ( No printers use kernel modules, AFAIK.)

The hplip version in Ubuntu 12.04 is later than the hplip in CentOS 6.
? And may be also different from the Mint 13 hplip version ?
 
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Old 12-04-2012, 02:48 PM   #4
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You should in a browser open the webinterface for cups, the adress
Code:
http://localhost:631
if it doesn't show the printer you should upgrade the distribution.

Since you're using a 2.6.32 kernel, I would suppose that the rest of this system also is quite old.

Markus
 
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Old 12-05-2012, 07:11 AM   #5
michaelk
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I disagree, Scientific Linux 6 is based on Redhat Enterprise Linux 6 which uses a 2.6.32 kernel. RHEL is designed for the production server/workstation environment and therefore does upgrade frequently to use the latest and greatest. I do agree with knudfl that it could be using an older version of hplip. The min version for this printer is 3.12.6

http://hplipopensource.com/hplip-web...10_series.html
 
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Old 12-05-2012, 07:31 AM   #6
knudfl
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Scientific Linux SL 6.3
http://ftp.scientificlinux.org/linux...6/os/Packages/
>> hplip-3.10.9-3.el6

Updates SL 6.3 : No updates for hplip
http://ftp.scientificlinux.org/linux.../i386/updates/


RHEL 6 ftp://ftp.redhat.com/redhat/linux/en...r/en/os/SRPMS/
> hplip-3.10.9-3.el6

.
 
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Old 12-05-2012, 05:21 PM   #7
sherwinray
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Smile SUCCESS STORY: HP printer installation

Just installed HP Photosmart 6520 (all in one) on two X64 Fedora 17 installations. The install worked right the first time. Printing and (gasp!) scanning works!
I also setup the same printer on 32 bit Suse 12.1.

My printer selection and purchase was based on information contained at the HP site below. I downloaded and installed the latest HPLIP version and followed HP's instructions for an "automotic install"

http://hplipopensource.com/hplip-web/index.html

Printer is connected wirelessly via Netgear 300 router and is accessable by all three systems!
 
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Old 12-05-2012, 10:37 PM   #8
gdawg
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Thank all of you for your responses. Recently I've been concentrating on installing the printer on Mageia 2 without success. I tried to replicate Ubuntu printer programs but was unable to locate all relevant programs. When I try to add printer via CUPS I enter my username and password and I get a message that I'm not authorized (even when I enter root password). I have installed hplip-3.12.11. Mageia recognizes the printer but it won't print. In Mageia I've followed all directions to the letter but it just will not print! Previously I had an HP Officejet 5610 All-in-One printer installed in Mageia 2, Mint 11 & 13, Scientific Linux 6, and openSUSE. Any and all help is greatly appreciated. Thanks again.
Forgot to mention that printer installed easily in PCLinuxOS.

Last edited by gdawg; 12-05-2012 at 10:40 PM. Reason: Add info.
 
Old 12-06-2012, 12:32 AM   #9
markush
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Quote:
Originally Posted by gdawg View Post
...When I try to add printer via CUPS I enter my username and password and I get a message that I'm not authorized (even when I enter root password). ...
In Cups you must define which users are permitted to print, this is also true if root wants to print. When you don't add root to the authorized users, root can only configure cups and the printers but not himself print.
Quote:
... it just will not print! ...
I think that's your whole problem, that you did not define which users are authorized to print.

Markus

Last edited by markush; 12-06-2012 at 12:35 AM.
 
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Old 12-06-2012, 04:13 AM   #10
EDDY1
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Have you marked the new printer as default printer?
If the driver installed then maybe that would be the problem
 
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Old 12-07-2012, 09:33 AM   #11
gdawg
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I was able to install in Mint 13. Still trying in Mageia 2 and Scientific Linux 6. In one of my distros I was able to use CUPS to install (don't remember which one) using my username and root password. On another distro CUPS wouldn't accept same username and same root password. It kept requesting username and password and if I used a different username and non-root password it stated "Forbidden".
 
Old 12-07-2012, 09:38 AM   #12
markush
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Quote:
Originally Posted by gdawg View Post
I was able to install in Mint 13. Still trying in Mageia 2 and Scientific Linux 6. In one of my distros I was able to use CUPS to install (don't remember which one) using my username and root password. On another distro CUPS wouldn't accept same username and same root password. It kept requesting username and password and if I used a different username and non-root password it stated "Forbidden".
You can (by default) only as root configure the printers, username is root, password is the root password for your computer always.
You should check which users are permitted to print. You can do this in the cups-webinterface.

Markus
 
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Old 12-08-2012, 09:01 AM   #13
gdawg
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Thank everyone for your comments and suggestions. I was finally able to add my printer to all my Linux Distros except Mageia 2 which I replaced with Fedora 17 lxde.
 
  


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