New external modem problem

9nine9 · 02-14-2003, 12:38 PM

Recently, I bought a BestData external modem and it solved my connection problems (I thought). I just tried to get online today in Linux with this new modem and it first says "Modem Ready" and then it says "Modem Initializing" and then it just sits there and doesn't dial.

I had to reboot to Windows to get online. The only thing I can think of is that I changed a BIOS setting on the modem because it was waking up and/or powering up my computer whenever the phone rang, so I disabled the "wakeup" feature in the BIOS. I don't see why that should keep it from dialing, but who knows.

Anybody got any ideas?

Thanks.

fancypiper · 02-14-2003, 07:10 PM

Monitor the log while you attempt dialing and see if that helps.

Open an x terminal and issue these commands

Code:

[phil@fancypiper phil]$ su -
Password: 
[root@fancypiper root]# tail -f /var/log/messages

# Modem and connection troubleshooting
Modem HOWTO
Conexant/Rockwell modem HOWTO
The kppp Handbook
Dial-up Networking Configuration Using KDE's Kppp
Troubleshooting ISP Connection Problems
Connecting to AOL with Linux

9nine9 · 02-15-2003, 10:43 AM

Thanks for the tip and the links. I'll see if I can dig out the solution to this new out-of-the-blue problem.

php · 02-15-2003, 10:55 AM

I had the same problem with my actiontec... its not distro specific though it has to do with kpppd in KDE.. trying just editing you /etc/ppp.conf ? and using the built in ppp-up (i think) to dial in

9nine9 · 02-16-2003, 02:20 PM

Quote:

Originally posted by hackers_
trying just editing you /etc/ppp.conf ? and using the built in ppp-up (i think) to dial in

Is ppp-up a KDE program?

fancypiper · 02-16-2003, 02:36 PM

I think he is talking about the bash command ifup ppp0 that is used to bring up a dialup connection.

9nine9 · 02-17-2003, 03:12 PM

Quote:

Originally posted by fancypiper
I think he is talking about the bash command ifup ppp0 that is used to bring up a dialup connection.

Oh, ok thanks. Well anyway, wouldn't you know it, today when I tried it, I didn't have any problem getting online.