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Having trouble installing a piece of hardware? Want to know if that peripheral is compatible with Linux?

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Old 01-19-2012, 12:42 AM   #1
jfbooth
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Registered: Mar 2009
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Network MFC-7440N printer/scanner to Xubuntu 11.10 32-bit


This is Xubuntu 11.10 32-bit.

Code:
Code:
jb@Compaq:~$ uname -a
Linux Compaq 3.0.0-14-generic #23-Ubuntu SMP Mon Nov 21 20:34:47 UTC 2011 i686 i686 i386 GNU/Linux
Brother MFC-7440N printer/fax/scanner. This is a networked printer.

Everything used to work just fine. Have used this printer since Ubuntu 9x. I have set it up from scratch many times. There is a 'tutorial' over at the Ubuntu forum for installing Brother printers/scanners. I have been over it so many times I practically have it memorized. I have always been able to get it work from that .. until now. Of course there are instructions at the Brother Support site .. I have followed that also. I have tried, and tried following one or the other ... many times with no luck.

It might be important to say the last time it worked was before I did an in place upgrade from 11.4 to 11.10. I did not bother to test afterwards. Then, a couple of days ago, I discovered printer and scanner no longer work .. well, the printer stopped working . the scanner continued to work. So I 'twiddled' with it and managed to get it all good and screwed up .. and along the way, I found out the problem was that the IP address of the printer changed. BY THEN, I had tried reinstalling/configuring to the point where now .. nothing works.

I can ping the printer at 192.168.1.5. This is NOW a STATIC IP.

All of the following has been done:

xsane is installed (I have not tried to get the scanner to work again yet)

Code:
sudo apt-get install tcsh
sudo dpkg -i --force-all brmfc7440nlpr-2.0.2-1.i386.deb
sudo dpkg -i --force-all cupswrapperMFC7440N-2.0.2-1.i386.deb
(someone told me --force-all should only be used for 64-bit Ubuntu .. but never told me what to use instead. Both the Tutorial and Brother procedure says to use it)

Brother procedure called for two prerequisits. One is to edit /etc/printcap FROM:

Code:
# This file was automatically generated by cupsd( from the
# /etc/cups/printers.conf file. All changes to this file
# will be lost.
MFC7440N:\
:mx=0:\
:sd=/var/spool/lpd/MFC7440N:\
:sh:\
:lp=/dev/usb/lp0:\
:if=/usr/local/Brother/lpd/filterMFC7440N:
TO:

Code:
# This file was automatically generated by cupsd( from the
# /etc/cups/printers.conf file. All changes to this file
# will be lost.
MFC7440N:\
:mx=0:\
:sd=/var/spool/lpd/MFC7440N:\
:sh:\
:rm=192.168.1.5\
:rp=#lp\
:if=/usr/local/Brother/lpd/filterMFC7440N:
The other prereq is to:

Code:
sudo aa-complain cupsd
required before the installation of cupswrapper ... which I did.

After installations of the packages and doing the prereqs:

Click System/Printing and window opens titled Printing - localhost which says There are no printers configured yet. Click ADD button.

Window opens, Select option NETWORK PRINTER. Select Brother MFC-7440N (BRN0080770794D4) under Network Printers (the printer I am trying to fix). To the right it says Host: BRN0080770794D4 and a button to PROBE. Below that is says BINARY_P1 which I think is a queue parameter.

Click FORWARD button. Small window opens, says Searching for drivers . and after several seconds it closes. That is as far as I can get.

Switch to Firefox and go to
Code:
http://localhost:631
.. the CUPS HOME PAGE.

Click PRINTERS tab ... No printers". Click Administration tab. Click Add Printer.

Bullet Discovered Network Printers: Brother MFC-7440N (Brother MFC-7440N). Click 'Continue'.

Three boxes:

Name: Brother_MFC-7440N (filled in)
Description: Brother MFC-7440N (filled in)
Location: Back room (I fill this in)

Under those 3 boxes is:

Connection: lpd://BRN0080770794D4/BINARY_P1 (filled in)
Sharing: Share This Printer (UNCHECKED)

Click Continue button. New window:


Quote:
Add Printer Brother_MFC-7440N Error

Unable to get list of printer drivers:

Unknown

Add Printer Brother_MFC-7440N Error

Unable to get list of printer drivers:

Unknown
Yes .. this is listed twice. Big clue here Unable to get list of printer drivers: I believe this to be the core problem.

There are many options at http://localhost:631. I have tried MOST of them .. but no matter what I try, I still get:

Add Printer Brother_MFC-7440N Error
Unable to get list of printer drivers:


I have started a thread at the Ubuntu forums .. but not getting much help there. I have tried everything I can find on that forum .. tutorial, other posts. Googled the problem and gone to other websites. No love found.

Sure would like some help. Thank you in advance.
 
Old 01-20-2012, 03:51 PM   #2
michaelk
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I had a 7440 connected to a CentOS box until it died a couple of months ago. Its been awhile but the drivers installed with out any issues and didn't have to edit the printcap file. From what I could remember the manual suggested several URLs to use for cups and what worked best for me was:
http://IP_address:631/ipp/port1
 
Old 01-20-2012, 04:51 PM   #3
jfbooth
LQ Newbie
 
Registered: Mar 2009
Posts: 13

Original Poster
Rep: Reputation: 0
Quote:
Originally Posted by michaelk View Post
I had a 7440 connected to a CentOS box until it died a couple of months ago. Its been awhile but the drivers installed with out any issues and didn't have to edit the printcap file. From what I could remember the manual suggested several URLs to use for cups and what worked best for me was:
http://IP_address:631/ipp/port1
THANK you very much for that input. That is one (of the few) things I have not tried .. but will in short order. I believe I have tried all the other options

In the past .. it has gone as you describe .. no editing of anything .. install 3 pkgs (for printer), go to cupswrapper settings, and set to networked printer .. and boom. This REALLY has me goin'. There is something very wrong .. I have done this a number of times .. but this time .. no go. Thank you again .. I will try that connection.

EDIT: No go. Again with "Add Printer MFC-7440N Error Unable to get list of printer drivers:" I guess I am going to have to format HD and install 11.10 from CD ... and take it from the ground up.

Thanks to all who have so graciously tried to help.

Last edited by jfbooth; 01-21-2012 at 10:37 AM. Reason: update
 
  


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