network card seems to be not working properly with Linux
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network card seems to be not working properly with Linux
My network card (Intel(R) Wireless-AC 9560) does not seem to work whatsoever with Linux. Honestly I might just need to get a new one, because even when running windows it ran very poorly with random crashing, disconnecting and even a few BSoDs. But I'd like to try to at least get it to work for the time being on Linux.
Basically I cannot wirelessly connect to anything when using Linux; I've tried void linux, the void installer, and the debian installer. Void linux and its installer recognize the wireless interface but act strangely (i.e, 'ip link set <interface> up' does not return any errors but does not turn on the interface (dmesg tells me the interface is not ready)) and the debian installer doesn't even recognize the wireless interface and gives me an error along the lines of "DHCP server could not be found", though i'm just assuming that's because i don't have ethernet connection. When trying to connect from the Void installer, i get "DHCP request failed" when trying to connect to one of my networks, followed by "check /dev/tty8" for errors (where none are shown), and with the other ones it simply does not do anything when i try to connect to them.
looking into the network card, it seems to be linux-compatible, though given the issues i described above, i might just have a malfunctioning one. It also has all the necessary firmware as far as I could tell.
I tried to use wpa_supplicant, but i get "WPA: No SSID info found (msg 1 of 4)" among a slew of other errors, including authentication errors. I think this mainly just stems to me not being able to bring the interface up though, and i have no idea why. Can anyone please help me figure out why this is happening? i can also supply additional logs, etc as needed.
I believe that device needs non-free firmware. The Debian installer does not include this firmware. As such, to get it to work in Debian you need to install the firmware-iwlwifi package (or get the firmware from somewhere else). If you want it available when you are installing Debian, you can download the package onto a usb stick. See https://www.debian.org/releases/stab...h06s04.html.en
I believe that device needs non-free firmware. The Debian installer does not include this firmware. As such, to get it to work in Debian you need to install the firmware-iwlwifi package (or get the firmware from somewhere else). If you want it available when you are installing Debian, you can download the package onto a usb stick. See https://www.debian.org/releases/stab...h06s04.html.en
Evo2.
Thanks, but I already have the network card's firwmare. That probably would fix the issues I was getting with the wireless interface not appearing.
EDIT: Also just to clarify, Void Linux is the main OS i'm dealing with here. I've tried debian and void installers just to examine the issue further, though i don't plan on installing debian.
Honestly I might just need to get a new one, because even when running windows it ran very poorly with random crashing, disconnecting and even a few BSoDs.
if this is really true, I do not see the point of this thread.
sorry to be blunt about it.
Last edited by ondoho; 05-23-2019 at 11:34 PM.
Reason: thread != post
You might give Pop_OS! a try. An ubuntu base with a lot of touch ups, many favoring intel's hardware.
But yeah, a driver and firmware (not included by default in many *nix distros). Once you have something resembling a working driver, you'll have an interface starting with w.
$ ip link show
And if you're lucky it'll just work without quirks. Although if it's quirky in windows, odds are high that it'll be quirky in linux. But not too long ago I got my mom to move to linux because anytime the wifi signal dropped below 40% in windows it would forget that it had a wireless device. Which was not an issue in linux. But sadly wifi got better and most games only play in windows for her. Moved her to linux to stop hearing *fix my computer*. Moved her back to windows to stop hearing *can't play my games*. Which I could only say, yep, it doesn't work in linux. And when it didn't work in windows, yep, it's windows.
Okay, a few updates:
I tried an Ubuntu livecd, and it worked fine. I was even able to connect to the internet through it, ruling out the possibility that it's a bad graphics card. I was able to chroot into my void install and install some stuff, namely KDE and networkmanager.
However, I'm still unable to get the network interface up when using Void.
When I to connect with nmcli or nmtui, it repeatedly just asks for the password after I've entered it, even though i know it's correct. When I first booted into Void today, `ip a` showed the network interface as being 'dormant', but after I tried `ip link set <interface> up` it changed to being down.
What should I try now? it doesn't seem to be a firmware or driver issue (I already have all the firmware for it that's explicitly needed), but I know that it is compatible with Linux when using an ubuntu livecd.
Okay, a few updates:
I tried an Ubuntu livecd, and it worked fine. I was even able to connect to the internet through it, ruling out the possibility that it's a bad graphics card. I was able to chroot into my void install and install some stuff, namely KDE and networkmanager.
However, I'm still unable to get the network interface up when using Void.
When I to connect with nmcli or nmtui, it repeatedly just asks for the password after I've entered it, even though i know it's correct. When I first booted into Void today, `ip a` showed the network interface as being 'dormant', but after I tried `ip link set <interface> up` it changed to being down.
What should I try now? it doesn't seem to be a firmware or driver issue (I already have all the firmware for it that's explicitly needed), but I know that it is compatible with Linux when using an ubuntu livecd.
Would a wifi dongle work? I have a laptop so installing a new NIC might be difficult.
Also something I noticed is that when trying to change the wireless interface's MAC address, i was getting errors that the interface was busy, which i didnt get for the ethernet interface. Could this have something to do with it?
Would a wifi dongle work? I have a laptop so installing a new NIC might be difficult.
Also something I noticed is that when trying to change the wireless interface's MAC address, i was getting errors that the interface was busy, which i didnt get for the ethernet interface. Could this have something to do with it?
Why would you want to change the MAC address of a WIFI interface?
Would a wifi dongle work? I have a laptop so installing a new NIC might be difficult.
Also something I noticed is that when trying to change the wireless interface's MAC address, i was getting errors that the interface was busy, which i didnt get for the ethernet interface. Could this have something to do with it?
As long as your WIFI dongle is not on a USB1.1 interface it should be fine. USB1 is pretty slow, so I would want it on a USB2 port.
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