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DrewWalden 05-03-2006 02:41 PM
Need help with external USB hard drive
 
I need help using my external hard drive. When I plug it in it shows up under drives as USB hard drive but it want let me open it. Iv'e only had SUSE for one day and im extremly confuse..PLease help

ScottReed 05-03-2006 04:11 PM
Plug it in, then open a terminal session.

Type the following:

Code:
dmesg
At the end of the 'dmesg' output you should see information about your USB drive. Copy/Paste that information to this thread.

We'll go from there...

Scott

DrewWalden 05-03-2006 04:27 PM
how do you open a terminal session?

DrewWalden 05-03-2006 04:32 PM
drew@linux:~> dmesg
Detected 851.967 MHz processor.
Using tsc for high-res timesource
Console: colour dummy device 80x25
Memory: 514960k/524224k available (1969k kernel code, 8468k reserved, 677k data, 212k init, 0k highmem)
Checking if this processor honours the WP bit even in supervisor mode... Ok.
Calibrating delay loop... 1667.07 BogoMIPS
Security Scaffold v1.0.0 initialized
SELinux: Initializing.
SELinux: Starting in permissive mode
There is already a security framework initialized, register_security failed.
Failure registering capabilities with the kernel
selinux_register_security: Registering secondary module capability
Capability LSM initialized
Dentry cache hash table entries: 65536 (order: 6, 262144 bytes)
Inode-cache hash table entries: 32768 (order: 5, 131072 bytes)
Mount-cache hash table entries: 512 (order: 0, 4096 bytes)
checking if image is initramfs...it isn't (no cpio magic); looks like an initrd
Looking for DSDT in initrd ...No customized DSDT found in initrd!
Freeing initrd memory: 1114k freed
CPU: After generic identify, caps: 0183f9ff c1c7f9ff 00000000 00000000
CPU: After vendor identify, caps: 0183f9ff c1c7f9ff 00000000 00000000
CPU: L1 I Cache: 64K (64 bytes/line), D cache 64K (64 bytes/line)
CPU: L2 Cache: 64K (64 bytes/line)
CPU: After all inits, caps: 0183f9ff c1c7f9ff 00000000 00000020
Intel machine check architecture supported.
Intel machine check reporting enabled on CPU#0.
CPU: AMD Duron(tm) Processor stepping 01
Enabling fast FPU save and restore... done.
Checking 'hlt' instruction... OK.
POSIX conformance testing by UNIFIX
do_initcalls
init_elf_binfmt
NET: Registered protocol family 16
PCI: PCI BIOS revision 2.10 entry at 0xfb160, last bus=1
PCI: Using configuration type 1
mtrr: v2.0 (20020519)
ACPI: Subsystem revision 20040326
ACPI: Interpreter disabled.
Linux Plug and Play Support v0.97 (c) Adam Belay
ACPI: ACPI tables contain no PCI IRQ routing entries
PCI: Invalid ACPI-PCI IRQ routing table
PCI: Probing PCI hardware
PCI: Probing PCI hardware (bus 00)
... the first call_usermodehelper: pci_bus
PCI: Using IRQ router VIA [1106/0686] at 0000:00:14.0
vesafb: framebuffer at 0xd0000000, mapped to 0xe0800000, size 16384k
vesafb: mode is 1024x768x16, linelength=2048, pages=0
vesafb: protected mode interface info at c000:c060
vesafb: scrolling: redraw
vesafb: directcolor: size=0:5:6:5, shift=0:11:5:0
fb0: VESA VGA frame buffer device
apm: BIOS version 1.2 Flags 0x07 (Driver version 1.16ac)
Initial HugeTLB pages allocated: 0
ikconfig 0.7 with /proc/config*
VFS: Disk quotas dquot_6.5.1
SELinux: Registering netfilter hooks
Initializing Cryptographic API
PCI: Disabling Via external APIC routing
isapnp: Scanning for PnP cards...
isapnp: No Plug & Play device found
bootsplash 3.1.6-2004/03/31: looking for picture.... silentjpeg size 37245 bytes, found (1024x768, 17142 bytes, v3).
Console: switching to colour frame buffer device 118x41
Real Time Clock Driver v1.12
Serial: 8250/16550 driver $Revision: 1.90 $ 48 ports, IRQ sharing enabled
ttyS0 at I/O 0x3f8 (irq = 4) is a 16550A
PCI: Found IRQ 5 for device 0000:00:06.0
PCI: Sharing IRQ 5 with 0000:00:14.2
PCI: Sharing IRQ 5 with 0000:00:14.3
ttyS47 at I/O 0xd428 (irq = 5) is a 8250
ttyS1 at I/O 0xd440 (irq = 5) is a 8250
ttyS2 at I/O 0xd450 (irq = 5) is a 8250
ttyS3 at I/O 0xd460 (irq = 5) is a 8250
ttyS4 at I/O 0xd470 (irq = 5) is a 8250
Using anticipatory io scheduler
Floppy drive(s): fd0 is 1.44M
FDC 0 is a post-1991 82077
RAMDISK driver initialized: 16 RAM disks of 64000K size 1024 blocksize
loop: loaded (max 8 devices)
Uniform Multi-Platform E-IDE driver Revision: 7.00alpha2
ide: Assuming 33MHz system bus speed for PIO modes; override with idebus=xx
VP_IDE: IDE controller at PCI slot 0000:00:14.1
VP_IDE: chipset revision 16
VP_IDE: not 100% native mode: will probe irqs later
VP_IDE: VIA vt82c686a (rev 22) IDE UDMA66 controller on pci0000:00:14.1
ide0: BM-DMA at 0xd800-0xd807, BIOS settings: hda:DMA, hdb:pio
ide1: BM-DMA at 0xd808-0xd80f, BIOS settings: hdc:DMA, hdd:DMA
hda: WDC WD400BB-75DEA0, ATA DISK drive
ide0 at 0x1f0-0x1f7,0x3f6 on irq 14
hdc: ATAPI CD-ROM DRIVE 32X MAXIMUM, ATAPI CD/DVD-ROM drive
hdd: HL-DT-ST RW/DVD GCC-4320B, ATAPI CD/DVD-ROM drive
ide1 at 0x170-0x177,0x376 on irq 15
hda: max request size: 128KiB
hda: Host Protected Area detected.
current capacity is 78125000 sectors (40000 MB)
native capacity is 78165360 sectors (40020 MB)
hda: Host Protected Area disabled.
hda: 78165360 sectors (40020 MB) w/2048KiB Cache, CHS=65535/16/63, UDMA(33)
hda: hda1 hda2
ide-floppy driver 0.99.newide
mice: PS/2 mouse device common for all mice
input: PC Speaker
serio: i8042 AUX port at 0x60,0x64 irq 12
input: PS/2 Generic Mouse on isa0060/serio1
serio: i8042 KBD port at 0x60,0x64 irq 1
input: AT Translated Set 2 keyboard on isa0060/serio0
md: md driver 0.90.0 MAX_MD_DEVS=256, MD_SB_DISKS=27
NET: Registered protocol family 2
IP: routing cache hash table of 4096 buckets, 32Kbytes
TCP: Hash tables configured (established 32768 bind 65536)
NET: Registered protocol family 1
NET: Registered protocol family 8
NET: Registered protocol family 20
Resume Machine: resuming from /dev/hda1
Resuming from device hda1
Resume Machine: This is normal swap space
PM: Reading pmdisk image.
PM: Resume from disk failed.
md: Autodetecting RAID arrays.
md: autorun ...
md: ... autorun DONE.
RAMDISK: Compressed image found at block 0
VFS: Mounted root (ext2 filesystem).
ReiserFS: hda2: found reiserfs format "3.6" with standard journal
ReiserFS: hda2: using ordered data mode
ReiserFS: hda2: journal params: device hda2, size 8192, journal first block 18, max trans len 1024, max batch 900, max commit age 30, max trans age 30
ReiserFS: hda2: checking transaction log (hda2)
ReiserFS: hda2: replayed 1 transactions in 0 seconds
ReiserFS: hda2: Using r5 hash to sort names
VFS: Mounted root (reiserfs filesystem) readonly.
Trying to move old root to /initrd ... failed
Unmounting old root
Trying to free ramdisk memory ... okay
Freeing unused kernel memory: 212k freed
Adding 1036152k swap on /dev/hda1. Priority:42 extents:1
ReiserFS: hda2: Removing [117474 119320 0x0 SD]..done
ReiserFS: hda2: Removing [117474 119244 0x0 SD]..done
ReiserFS: hda2: There were 2 uncompleted unlinks/truncates. Completed
md: Autodetecting RAID arrays.
md: autorun ...
md: ... autorun DONE.
device-mapper: 4.1.0-ioctl (2003-12-10) initialised: dm@uk.sistina.com
subfs 0.9
drivers/usb/core/usb.c: registered new driver usbfs
drivers/usb/core/usb.c: registered new driver hub
Linux Tulip driver version 1.1.13-NAPI (May 11, 2002)
PCI: Found IRQ 11 for device 0000:00:05.0
PCI: Sharing IRQ 11 with 0000:00:14.5
eth0: ADMtek Comet rev 17 at 0xd000, 00:0C:41:1B:73:D9, IRQ 11.
NET: Registered protocol family 17
Linux agpgart interface v0.100 (c) Dave Jones
agpgart: Detected VIA Apollo Pro 133 chipset
agpgart: Maximum main memory to use for agp memory: 439M
agpgart: AGP aperture is 64M @ 0xd8000000
parport0: PC-style at 0x378 (0x778) [PCSPP,TRISTATE]
parport_pc: Via 686A parallel port: io=0x378
USB Universal Host Controller Interface driver v2.2
PCI: Found IRQ 5 for device 0000:00:14.2
PCI: Sharing IRQ 5 with 0000:00:06.0
PCI: Sharing IRQ 5 with 0000:00:14.3
uhci_hcd 0000:00:14.2: UHCI Host Controller
uhci_hcd 0000:00:14.2: irq 5, io base 0000dc00
uhci_hcd 0000:00:14.2: new USB bus registered, assigned bus number 1
usb usb1: Product: UHCI Host Controller
usb usb1: Manufacturer: Linux 2.6.4-52-default uhci_hcd
usb usb1: SerialNumber: 0000:00:14.2
hub 1-0:1.0: USB hub found
hub 1-0:1.0: 2 ports detected
PCI: Found IRQ 5 for device 0000:00:14.3
PCI: Sharing IRQ 5 with 0000:00:06.0
PCI: Sharing IRQ 5 with 0000:00:14.2
uhci_hcd 0000:00:14.3: UHCI Host Controller
uhci_hcd 0000:00:14.3: irq 5, io base 0000e000
uhci_hcd 0000:00:14.3: new USB bus registered, assigned bus number 2
usb usb2: Product: UHCI Host Controller
usb usb2: Manufacturer: Linux 2.6.4-52-default uhci_hcd
usb usb2: SerialNumber: 0000:00:14.3
hub 2-0:1.0: USB hub found
hub 2-0:1.0: 2 ports detected
PCI: Found IRQ 11 for device 0000:00:14.5
PCI: Sharing IRQ 11 with 0000:00:05.0
PCI: Setting latency timer of device 0000:00:14.5 to 64
powernow-k8: AMD Athlon 64 or AMD Opteron processor required
powernow: No powernow capabilities detected
NET: Registered protocol family 10
Disabled Privacy Extensions on device c03545c0(lo)
IPv6 over IPv4 tunneling driver
Disabled Privacy Extensions on device dea77400(sit0)
hda: drive_cmd: status=0x51 { DriveReady SeekComplete Error }
hda: drive_cmd: error=0x04 { DriveStatusError }
lp0: using parport0 (polling).
drivers/usb/serial/usb-serial.c: USB Serial support registered for Generic
drivers/usb/core/usb.c: registered new driver usbserial
drivers/usb/serial/usb-serial.c: USB Serial Driver core v2.0
eth0: no IPv6 routers present
Non-volatile memory driver v1.2
end_request: I/O error, dev fd0, sector 0
end_request: I/O error, dev fd0, sector 0
hdc: ATAPI 27X CD-ROM drive, 120kB Cache
Uniform CD-ROM driver Revision: 3.20
hdd: ATAPI 40X DVD-ROM CD-R/RW drive, 2048kB Cache
SCSI subsystem initialized
st: Version 20040318, fixed bufsize 32768, s/g segs 256
BIOS EDD facility v0.13 2004-Mar-09, 1 devices found
mtrr: 0xd0000000,0x4000000 overlaps existing 0xd0000000,0x1000000
hdd: status error: status=0x58 { DriveReady SeekComplete DataRequest }
hdd: status error: error=0x00
hdd: drive not ready for command
ide-cd: cmd 0x3 timed out
hdd: irq timeout: status=0xd0 { Busy }
hdd: irq timeout: error=0x00
hdd: ATAPI reset complete
usb 2-1: new full speed USB device using address 2
usb 2-1: device not accepting address 2, error -71
usb 2-1: new full speed USB device using address 3
usb 2-1: Product: USB Mass Storage Device
usb 2-1: Manufacturer: Myson Century, Inc.
usb 2-1: SerialNumber: 100
Initializing USB Mass Storage driver...
scsi0 : SCSI emulation for USB Mass Storage devices
Vendor: IC35L020 Model: AVER07-0 Rev: ER2O
Type: Direct-Access ANSI SCSI revision: 02
SCSI device sda: 40188960 512-byte hdwr sectors (20577 MB)
sda: assuming drive cache: write through
sda: sda1
Attached scsi disk sda at scsi0, channel 0, id 0, lun 0
Attached scsi generic sg0 at scsi0, channel 0, id 0, lun 0, type 0
USB Mass Storage device found at 3
drivers/usb/core/usb.c: registered new driver usb-storage
USB Mass Storage support registered.
NTFS driver 2.1.6 [Flags: R/O MODULE].
NTFS-fs warning (device sda1): parse_options(): Option iocharset is deprecated. Please use option nls=<charsetname> in the future.
NTFS-fs error (device sda1): parse_options(): Unrecognized mount option .
subfs: unsuccessful attempt to mount media (256)
NTFS-fs warning (device sda1): parse_options(): Option iocharset is deprecated. Please use option nls=<charsetname> in the future.
NTFS-fs error (device sda1): parse_options(): Unrecognized mount option .
subfs: unsuccessful attempt to mount media (256)
NTFS-fs warning (device sda1): parse_options(): Option iocharset is deprecated. Please use option nls=<charsetname> in the future.
NTFS-fs error (device sda1): parse_options(): Unrecognized mount option .
subfs: unsuccessful attempt to mount media (256)
NTFS-fs warning (device sda1): parse_options(): Option iocharset is deprecated. Please use option nls=<charsetname> in the future.
NTFS-fs error (device sda1): parse_options(): Unrecognized mount option .
subfs: unsuccessful attempt to mount media (256)
NTFS-fs warning (device sda1): parse_options(): Option iocharset is deprecated. Please use option nls=<charsetname> in the future.
NTFS-fs error (device sda1): parse_options(): Unrecognized mount option .
subfs: unsuccessful attempt to mount media (256)
NTFS-fs warning (device sda1): parse_options(): Option iocharset is deprecated. Please use option nls=<charsetname> in the future.
NTFS-fs error (device sda1): parse_options(): Unrecognized mount option .
subfs: unsuccessful attempt to mount media (256)
NTFS-fs warning (device sda1): parse_options(): Option iocharset is deprecated. Please use option nls=<charsetname> in the future.
NTFS-fs error (device sda1): parse_options(): Unrecognized mount option .
subfs: unsuccessful attempt to mount media (256)
NTFS-fs warning (device sda1): parse_options(): Option iocharset is deprecated. Please use option nls=<charsetname> in the future.
NTFS-fs error (device sda1): parse_options(): Unrecognized mount option .
subfs: unsuccessful attempt to mount media (256)
NTFS-fs warning (device sda1): parse_options(): Option iocharset is deprecated. Please use option nls=<charsetname> in the future.
NTFS-fs error (device sda1): parse_options(): Unrecognized mount option .
subfs: unsuccessful attempt to mount media (256)
NTFS-fs warning (device sda1): parse_options(): Option iocharset is deprecated. Please use option nls=<charsetname> in the future.
NTFS-fs error (device sda1): parse_options(): Unrecognized mount option .
subfs: unsuccessful attempt to mount media (256)
NTFS-fs warning (device sda1): parse_options(): Option iocharset is deprecated. Please use option nls=<charsetname> in the future.
NTFS-fs error (device sda1): parse_options(): Unrecognized mount option .
subfs: unsuccessful attempt to mount media (256)
NTFS-fs warning (device sda1): parse_options(): Option iocharset is deprecated. Please use option nls=<charsetname> in the future.
NTFS-fs error (device sda1): parse_options(): Unrecognized mount option .
subfs: unsuccessful attempt to mount media (256)
mtrr: 0xd0000000,0x4000000 overlaps existing 0xd0000000,0x1000000
mtrr: 0xd0000000,0x4000000 overlaps existing 0xd0000000,0x1000000
usb 2-1: USB disconnect, address 3
usb 2-1: new full speed USB device using address 4
usb 2-1: Product: USB2.0 Hub
hub 2-1:1.0: USB hub found
hub 2-1:1.0: 4 ports detected
usb 2-1.1: new full speed USB device using address 5
usb 2-1.1: Product: PSC 1400 series
usb 2-1.1: Manufacturer: HP
usb 2-1.1: SerialNumber: CN5CDC80MR04BM
drivers/usb/class/usblp.c: usblp0: USB Bidirectional printer dev 5 if 1 alt 0 proto 2 vid 0x03F0 pid 0x4D11
drivers/usb/core/usb.c: registered new driver usblp
drivers/usb/class/usblp.c: v0.13: USB Printer Device Class driver
usb 2-2: new full speed USB device using address 6
usb 2-2: Product: USB Mass Storage Device
usb 2-2: Manufacturer: Myson Century, Inc.
usb 2-2: SerialNumber: 100
scsi1 : SCSI emulation for USB Mass Storage devices
Vendor: IC35L020 Model: AVER07-0 Rev: ER2O
Type: Direct-Access ANSI SCSI revision: 02
SCSI device sda: 40188960 512-byte hdwr sectors (20577 MB)
sda: assuming drive cache: write through
sda: sda1
Attached scsi disk sda at scsi1, channel 0, id 0, lun 0
Attached scsi generic sg0 at scsi1, channel 0, id 0, lun 0, type 0
USB Mass Storage device found at 6
NTFS-fs warning (device sda1): parse_options(): Option iocharset is deprecated. Please use option nls=<charsetname> in the future.
NTFS-fs error (device sda1): parse_options(): Unrecognized mount option .
subfs: unsuccessful attempt to mount media (256)
NTFS-fs warning (device sda1): parse_options(): Option iocharset is deprecated. Please use option nls=<charsetname> in the future.
NTFS-fs error (device sda1): parse_options(): Unrecognized mount option .
subfs: unsuccessful attempt to mount media (256)
NTFS-fs warning (device sda1): parse_options(): Option iocharset is deprecated. Please use option nls=<charsetname> in the future.
NTFS-fs error (device sda1): parse_options(): Unrecognized mount option .
subfs: unsuccessful attempt to mount media (256)
drew@linux:~>

ScottReed 05-03-2006 05:47 PM
ahhhh
Ok, so the USB drive has an NTFS filesystem. And, your kernel doesnt have builtin support for NTFS filesystems.

Try this, from the terminal, as the 'root' user:

Code:
modprobe ntfs
If 'modprobe' doesn't return an error than the NTFS module will be loaded, try mounting the drive again.

If 'modprobe' DOES return an error than the NTFS module is not available. If this is the case then you will need to recompile your kernel. How-To's available on the internet, or poke around these forums for "Compiling a new kernel".

Quote:
Vendor: IC35L020 Model: AVER07-0 Rev: ER2O
Type: Direct-Access ANSI SCSI revision: 02
SCSI device sda: 40188960 512-byte hdwr sectors (20577 MB)
sda: assuming drive cache: write through
sda: sda1
Just so you know, that section is important because it tells you the physical device (/dev) that the drive is associated with, in this case /dev/sda and then it tells you the partitions available, in this case /dev/sda1

If you wanted to manually mount the sda1 partition you would type the following, as 'root' user:

Code:
mount /dev/sda1 /SomeMountPoint
For example: mount /dev/sda1 /mnt/usbdrive
Good luck
Scott

DrewWalden 05-03-2006 08:00 PM
I'm so confused. Can I get like step by step instructions and could someone explain what all this stuff means..Please Thanks Im sorry for the trouble

1-3-3-7 05-06-2006 11:37 AM
He's saying that while your in the terminal try typing

modprobe ntfs

if you get an error then the NTFS Module is not available, this means that your system does NOT support NTFS systems right now, you have to add the support for it. (Compile the kernel)

http://www.isi.edu/~weiye/howto/kernel.html <- shows you how to compile kernel (I'd back up everything incase something goes wrong, and sorry I can't help you with compling kernel as I don't know how..)

svarmido 05-06-2006 02:50 PM
USB drive with NTFS system...
 
What is on your external USB drive? Is it a new drive, formatted for use with Microsoft windows? If there is no data on the drive (no programs or files), you may want to change the file system to "fat32". Do you have a computer with MS Windows and Linux on it - a dual boot system? Since you cannot mount the device under Linux, you may have to change the file system using MS Windows. Answer my questions and we'll go from there.

svarmido


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