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Old 11-15-2003, 09:47 PM   #1
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Registered: Nov 2003
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Need help installing USB Modem

Hi there, I am needing some help to get my "Diamond Supramax 56k (sup2920)" Usb Modem to work, the modem is detected on kcontrol but in kppp I cannot query the modem (tried all available ports in kppp)...please tell me what i have to do....I have been searching howtos on the internet, but nobody seems to have this damm modem....

I have Red Hat Severn Beta installed on my HD...

please reply this post....Im a linux newbie
Old 11-19-2003, 03:43 AM   #2
Registered: Jun 2003
Location: Northern California (NorCal)
Distribution: Ubuntu 7.04 and DSL/Puppy etc
Posts: 342

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I certainly can't help specifically, but I can get you on your way.
1. Reboot without modem plugged in, open a console and type 'tail -f /var/log/messages', then, plug in the modem with power on.
Post results of your messages output.
2. Then, in a console, type 'lsusb -v' and post the output of that. (really need the device ID string to correctly compare it with others).
3. Also, take a look at which is 'old' stuff for your modem, but not looking promising. Old news?

Does anyone else have this model working?


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