my printer (dell 962) not communicating
Just bought a new laptop (sony vaio) with vista. went to try and install my dell 962 all in one. windows found it and installed it successfully so of I go and start to print, and all i get is a message that tells me cannot communicate with computer. I have tried all the self help suggestions ie removed usb cable and replug. remove power cable on printer and reconnect reboot computer and also turn off firewall as it said it maybe not allowing the printer access to the computer. The printer is one that I have been using with no problems on my desktop (Dell) which I bought about three years ago. Bough the whole lot as a complete set up directly from Dell. I hope I have given enough info cheers
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Cheers, and courage (you'll need it) jdk |
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