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Having trouble installing a piece of hardware? Want to know if that peripheral is compatible with Linux?

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Old 02-19-2007, 11:22 AM   #1
dfwjung
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Question Modem Install


I am stuck
So far I did the following:
I used modemscan to identify my modem. Obviously it is a WinModem.
PCIDEV = 14f1:2f30 manufactured by Conexant.
I found the respective driver, downloaded it, using Windows since I don't have Internet access with Linux and installed it in Linux.
No error messages, but it said "Modem not activated".
I tried everything visible to a newbie but in vain.
What next?
 
Old 02-19-2007, 11:27 AM   #2
b0uncer
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- how did you install it?

Probably the "installation" should produce a kernel module for the modem, a "driver", that should be loaded (using modprobe command) before the modem works. Usually this is handled so that a line is written to initscripts (scripts that are run when the machine boots) that automatically modprobes the correct module. After this you should be able to configure a ppp connection.

So, how did you install it -- what steps did you follow? What did you get as output/result?
 
Old 02-19-2007, 02:27 PM   #3
TB0ne
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I've had very good luck with Linuxant on several systems. Everytime I've installed the drivers, it's come in an RPM package. After installation, it will modify the necessary files (/etc/modules.conf, etc.), and after a reboot, you should see the /dev/modem device. Your PPP dialer of choice (or Minicom, or whatever you use to hit your modem), should work fine.

However, if you have the free driver, and you're trying to use it for faxing, it won't work. Fax capabilities are only in the 'pay-for' driver. They do good work, and for $20, it's well worth the money.

As the previous poster said, what messages did you get? From what program? How did you do the install?
 
Old 02-20-2007, 04:16 PM   #4
dfwjung
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Unhappy

Quote:
Originally Posted by b0uncer
- how did you install it?

Probably the "installation" should produce a kernel module for the modem, a "driver", that should be loaded (using modprobe command) before the modem works. Usually this is handled so that a line is written to initscripts (scripts that are run when the machine boots) that automatically modprobes the correct module. After this you should be able to configure a ppp connection.

So, how did you install it -- what steps did you follow? What did you get as output/result?
Well, I installed it the naive way:
double click on the RPM
enter root password
click on install.
Output result was "The installation was successful". End of message.
 
Old 02-20-2007, 04:21 PM   #5
inspiron_Droid
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Again as I and many other lq members have said dfwjung please include your distribution ither in your profile or post.

You might want to install MEPIS which has the drivers for winmodems.
 
Old 02-20-2007, 11:40 PM   #6
dfwjung
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Modem Install

I am more that happy to do that. How??
Excuse me but I am very new using LinuxQuestions. Too many buttons.

Last edited by dfwjung; 02-20-2007 at 11:48 PM.
 
Old 02-20-2007, 11:46 PM   #7
St.Jimmy
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they mean Either, ie: what is your distro?
 
Old 02-20-2007, 11:49 PM   #8
dfwjung
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What is a distro?
 
Old 02-20-2007, 11:56 PM   #9
inspiron_Droid
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dfwjung,

top edit you signature follow this link.

http://www.linuxquestions.org/questi...=editsignature

to edit your profile follow this link.

http://www.linuxquestions.org/questi...do=editprofile


A distribution is a fancy way to say version.
 
Old 02-22-2007, 12:31 AM   #10
dfwjung
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That is all very nice but it doesn't help me in installing the modem driver.
 
Old 02-22-2007, 05:49 PM   #11
St.Jimmy
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help us help you, we need to know your distrobution to be worth any help
 
Old 02-22-2007, 08:33 PM   #12
TB0ne
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Quote:
Originally Posted by dfwjung
That is all very nice but it doesn't help me in installing the modem driver.
Ok...I had asked what message you got, from which program. What says "modem not activated"??? Have you looked for the /dev/modem device? Is it there? What distribution are you using? SuSE? RedHat? Knoppix?

Not clearly defining what's giving you the problem, nor what platform you're using, is certainly not going to help you get your problem solved.
 
Old 02-23-2007, 12:30 PM   #13
dfwjung
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I thought I made myself clear, but obviously not clear enough.
I am running SUSE Linux 10.1 (or try to make it running).
My processor is a AMD Athlon 64 X2 AM2 4200+. Is the 64 bit processor a problem?
During initial installation of SUSE Linux 10.1 my modem was not recognized.
I checked the modem with Modem Scan. The result was: Conexant modem,
PCIDEV 14f1:2f30. The scan also said: Kernel = 2.6.16.13-4-smp
CPU = x86-64, hsfmodem.
With this info I went to www.linuxant.com/drivers and downloaded the respective driver, with Windows, since I don't have Linux internet connection. The driver package was RPM.
I installed this package by double clicking the RPM, entered the root password,and clicked "install".
After some thinking SUSE Linux 10.1 came back with the massage
"The Installation was successful". End of message.
I tried to initiate the modem; no success.
I tried to initiate KPPP, no success.
I tried to locate the hsfmodem, no success.
I tried everything a Newbie can think of, no success.
I am close to dump Linux and go back to good old Windows.
Regards, Dieter Jung.
 
Old 02-23-2007, 03:29 PM   #14
TB0ne
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Quote:
Originally Posted by dfwjung
I thought I made myself clear, but obviously not clear enough.
Until now, you never identified your distribution, hardware, or anything, other than saying "it doesn't work, and won't initialize."

Quote:
Originally Posted by dfwjung
I am running SUSE Linux 10.1 (or try to make it running).
My processor is a AMD Athlon 64 X2 AM2 4200+. Is the 64 bit processor a problem?
During initial installation of SUSE Linux 10.1 my modem was not recognized.
I checked the modem with Modem Scan. The result was: Conexant modem,
PCIDEV 14f1:2f30. The scan also said: Kernel = 2.6.16.13-4-smp
CPU = x86-64, hsfmodem.
With this info I went to www.linuxant.com/drivers and downloaded the respective driver, with Windows, since I don't have Linux internet connection. The driver package was RPM.
I installed this package by double clicking the RPM, entered the root password,and clicked "install".
After some thinking SUSE Linux 10.1 came back with the massage
"The Installation was successful". End of message.
I tried to initiate the modem; no success.
I tried to initiate KPPP, no success.
I tried to locate the hsfmodem, no success.
I tried everything a Newbie can think of, no success.
I am close to dump Linux and go back to good old Windows.
Regards, Dieter Jung.
Go here: http://www.linuxant.com/drivers/modemident.php, and download either the installer, or the scanModem utility. If you don't get the right chipset for your Winmodem, the package will install, but it won't work. Check that first. If you're sure you got the right chipset, read on.

Look in your /dev directory, for a /dev/modem device file. If the file is there, point your dialer to it, and try it. Alot of dialers will look for /dev/ttyS0 or similar devices for a 'standard' COM serial port. Changing to /dev/modem might make it work.

Sometimes, the missing device node is often a sign that the driver modules didn't load or initialize properly. Try "modprobe /dev/ttySHSF", then check the /var/log/messages file or run "dmesg" to see any kernel error messages that could provide a clue as to why loading of the driver failed.

You might also want to try entering "/dev/modem" manually for the modem device, in your PPP dialer. Also, verify that "/dev/modem" is a symbolic link pointing to ttySHSF0. If it is not the case, you can try re-creating it with the command:

rm -f /dev/modem; ln -s ttySHSF0 /dev/modem

Also, since we're all trying to help you, you might want to consider being a little nicer, and drop the attitude with comments like "...obviously clear enough".
 
Old 02-24-2007, 12:59 AM   #15
dfwjung
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Registered: Feb 2007
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Modem Install

O, O, somebody is touchy, I assure you no insult intended. I try to be very nice.

The installer doesn't work because I don't have internet connection with Linux, only with Windows.
I pointed out that I used Scan Modem (sorry I said Modem Scan)
to identify my modem.
I checked /dev directory but couldn't find anything like hsfmodem
or ttySHSF.
I will follow your advice and see what /var/log/messages reveals.
Keep you posted.
Thanks for your help, Dieter Jung.
 
  


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