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Old 09-05-2004, 09:48 AM   #1
ryke12
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Question Mandrake 10.0 doesn't recognize my modem


Help, I'm using Mandrake 10.0 with kernel 2.6.3(-7mdk according to scanmodem), and it refuses to recognize my modem. I've tried a lot of stuff, but recently I've used scanmodem, and if anyone needs the files, then I can post them here, just ask, but seeing as to how it's important, I will cut and paste the modemdata file here as soon as someone tells me I can, as long as it's allowed. Anyway, my problem is that whenever I try to use KPPP, it just keeps on waiting at the dial-up screen. What I mean is that it just sits there, then times out, redoes whatever it tried to do, repeat to infinity. I know I have a winmodem, I just can't make sense of the modemdata file, so when I post it, could someone give me directions on how to make my modem work? Thanks
 
Old 09-05-2004, 09:52 AM   #2
Proud
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What modem type is it? 56K? Internal/external? USB ADSL? What brand, etc..?
 
Old 09-05-2004, 10:04 AM   #3
ryke12
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Oh, sorry. I forgot to put it in... it's a 56k internal. It's a PCI... that's all I can easily tell you. If you want more information, I'll paste my modemdata in a seperate post IF it's allowed. So tell me if it's allowed and I'll post it. Don't wanna break any rules...
 
Old 09-05-2004, 10:08 AM   #4
Proud
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Anything that'll give us a hint as to the chipset/brand. Go for it.
 
Old 09-05-2004, 10:10 AM   #5
ryke12
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Okay.



The most recent update of scanModem accessed at http://linmodems.technion.ac.il/packages/scanModem.gz
should ALWAYS be used!! Current UPDATE=2004_Aug_24
URLs to cogent advice are regularly entered and updated, and your problem may be solved therein.
If further help is needed, send a description of your problem to: discuss@linmodems.org
with this ModemData.txt Attached, using the following in the email Subject Line:
scanModem, mandrake kernel 2.6.3-7mdk
Always send this ENTIRE Modem/ModemData.txt. It includes subtle diagnostic ouputs needed to best guide you.
If your PC is a laptop, please provide Make and Modem information.

For instructions to UNSUBSCRIBE from discuss@linmodems.org,
send an email to: discuss-help@linmodems.org

-------------- System information ------------------------
mandrake Mandrake Linux release 10.0 (Official) for i586
on System with processor: i686
supported by kernel: 2.6.3-7mdk
assembled with compiler: 3.3.2
with current System compiler GCC=3.3.2
/usr/bin/gcc -> /etc/alternatives/gcc
A /dev/modem symbolic link is not set.
----active COMM services are ------------
eth0 Link encap:Ethernet HWaddr 00:40:CA:7A:C4:E0
inet6 addr: fe80::240:caff:fe7a:c4e0/64 Scope:Link
This COMM mode should be closed before using the modem, or DNS services may fail.

Under 2.6.n kernels, there is currently modem support by:
the more expensive Controller chipset modems using the open source serial code
Conexant software downloaded through http://www.linuxant.com
SmartLink slmodem drivers, including USB hardware
USB modems using the Open Source acm.ko driver
Lucent DSP (digital signal processing) chipsets but NOT:
soft modems ( though some are supported by slmodem drivers)
Intel 536EP and 537 modems
For all other modems, support projections are not available as of this update=2004_Aug_24


The following ppp related modules should be unpacked by root with:
# gunzip PathTo/ModuleName.ko.gz

/lib/modules/2.6.3-7mdk/kernel/drivers/net/bsd_comp.ko.gz
/lib/modules/2.6.3-7mdksmp/kernel/drivers/net/bsd_comp.ko.gz
/lib/modules/2.6.3-7mdk/kernel/drivers/net/ppp_async.ko.gz
/lib/modules/2.6.3-7mdksmp/kernel/drivers/net/ppp_async.ko.gz
/lib/modules/2.6.3-7mdk/kernel/drivers/net/ppp_generic.ko.gz
/lib/modules/2.6.3-7mdksmp/kernel/drivers/net/ppp_generic.ko.gz
/lib/modules/2.6.3-7mdk/kernel/drivers/net/slhc.ko.gz
/lib/modules/2.6.3-7mdksmp/kernel/drivers/net/slhc.ko.gz
/lib/modules/2.6.3-7mdk/kernel/drivers/net/ppp_deflate.ko.gz
/lib/modules/2.6.3-7mdksmp/kernel/drivers/net/ppp_deflate.ko.gz
/lib/modules/2.6.3-7mdk/kernel/lib/zlib_deflate/zlib_deflate.ko.gz
/lib/modules/2.6.3-7mdksmp/kernel/lib/zlib_deflate/zlib_deflate.ko.gz

On most Systems, this will driven by installing the wvdial.rpm
and the package providing the KPPP graphical dialing interface.


mandrake is not yet providing pre-compiled drivers for WinModems

An AC97 modem codec was not detected

Path to lspci is: /usr/bin/lspci
--------- lspci scan ----------------
PCI_bus
00:00.0 Host bridge: Intel Corp. 82865G/PE/P Processor to I/O Controller (rev 02)
00:02.0 VGA compatible controller: Intel Corp. 82865G Integrated Graphics Device (rev 02)
00:1d.0 USB Controller: Intel Corp. 82801EB USB (rev 02)
00:1d.1 USB Controller: Intel Corp. 82801EB USB (rev 02)
00:1d.2 USB Controller: Intel Corp. 82801EB USB (rev 02)
00:1d.3 USB Controller: Intel Corp. 82801EB USB (rev 02)
00:1d.7 USB Controller: Intel Corp. 82801EB USB2 (rev 02)
00:1e.0 PCI bridge: Intel Corp. 82801BA/CA/DB/EB PCI Bridge (rev c2)
00:1f.0 ISA bridge: Intel Corp. 82801EB LPC Interface Controller (rev 02)
00:1f.1 IDE interface: Intel Corp. 82801EB Ultra ATA Storage Controller (rev 02)
00:1f.3 SMBus: Intel Corp. 82801EB SMBus Controller (rev 02)
00:1f.5 Multimedia audio controller: Intel Corp. 82801EB AC'97 Audio Controller (rev 02)
01:02.0 Communication controller: Conexant: Unknown device 2f20
01:03.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL-8139/8139C/8139C+ (rev 10)
-------------------------------------
PCIBUS= 01:02.0

Modem candidates are at PCI_buses: 01:02.0
Providing detail for device at PCI_bus 01:02.0
with vendor-ID:device-ID
----:----
Class 0780: 14f1:2f20 Communication controller: Conexant: Unknown device 2f20
SubSystem 14f1:2000 Conexant: Unknown device 2000
Flags: bus master, medium devsel, latency 32, IRQ 17
Memory at f9000000 (32-bit, non-prefetchable) [size=64K]
I/O ports at 9000 [size=8]

Internal_test: ./scanModem test 14f1:2f20 14f1:2000 mandrake 2.6.3-7mdk 3.3.2

=== Checking 14f1 through chipset providers and modem assemblers ====

Vendors 127a and 14f1 are Conexant, successor to Vendor=148d Rockwell technology.
With respect to software support there are two main types, hcflinmodem* and hsflinmodem* .
The HCF (Host Controller Free) which have a digital signal processsing (DSP) chipset,
while the HSF in the soft modem family without a dsp.
HSF support of version 5.03 is included with SuSE 9.0 for support of 2.4.21 version kernels.
For support of 2.6.n kernels, new releaseses are provided at http://www.Linuxant.com/drivers/
Linuxant is providing free test packages for low speed CONNECTs.
There is a one time subscription fee for full high speed support.
A detailed software installation example is provided at:
http://linmodems.technion.ac.il/arch.../msg00350.html
SuSE Conexant installation Re: Emergency!!! /Date:/ Wed, 11 Feb 2004 06:10:39 -0500
Modems with the following PCI_IDs also have Conexant HCF (Controller free) chipsets.
1024:1024 (Zenith Data Systems)
148D:1003 (DIGICOM Systems)
158B:0015 (Allied Data Technologies Tornado VFM56x-PRC)
141A:1035 (Apache Micro)
The following six may be either HCF of HSF modems. Test the HSF package first
(127a,14f1)1025,1085, 2005)
Should a HCF driver installation fail to serve among there,
then uninstall and instead try the HSF driver resource.
Subsystem HSF Conexant soft modems serve under AC97 or MC97 controllers. These include:
14f15422 2002) , plus many others with vendors assigned PCI IDs.
SubSystem 104d:814e under a 1039:7013 Silicon Integrated Systems modem controlled has a Conexant chip

After loading of HSF drivers, there will be displayed by command: /sbin/lsmod
Module Size Used by Tainted: P
hsfich 119116 0 (autoclean)
hsfserial 26388 0 (autoclean)
hsfengine 1126348 0 (autoclean) [hsfserial]
hsfosspec 35328 0 (autoclean) [hsfich hsfserial hsfengine]
plus many others not modem related.
While drivers are pre-compiled for some Linux distributions,
the installation of the HCF/HSF packages DOES in general require kernel-source/ preparation,
as described in ModemDriverCompiling.txt.
A post install suggestion for adjusting PCI latency is:
http://phep2.technion.ac.il/linmodem.../msg05210.html


======= PCI_ID checking completed ======
Update=2004_Aug_24
A PCMCIA CardBus is not detected on this System.
The following information blocks just query some ppp support items.
====================================================
grep ppp /etc/modprobe.conf
-------------------------------------

-------------------------------------
Be sure to read the section about ppp related modules and aliases in Modem/General.txt
Be sure to read the Ethernet section of Modem/General.txt

A port needed for the PPP protocol is absent!!!
echo " crw------- 1 root root 108, 0 Dec 31 1969 /dev/ppp"

DEVFS=active
DEVFSD=/etc/devfsd.conf
---- dmesg queries -------
Kernel command line: BOOT_IMAGE=linux ro root=305 devfs=mount acpi=ht resume=/dev/hda6 splash=silent
ACPI: Interpreter disabled.
apm: BIOS version 1.2 Flags 0x07 (Driver version 1.16ac)
hub 3-0:1.0: connect-debounce failed, port 1 disabled

The ModemDriverCompiling.txt is a MUST READ,
if you are not experienced in configuring kernel-source/
or get "unresolved symbols" upon driver insertion.

Most recent WinModem fixes are in: http://linmodems.technion.ac.il/FAQ.html

NOTE: I just pasted ALL of it.
 
Old 09-05-2004, 10:16 AM   #6
Proud
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Fun. You have, like me and many others, a Conexant chipset winmodem. Now you've gotta fork over cash for 2.6 full support. :/

There's a free older driver that works fine with 2.4 and they say the new driver will let you test at 14k instead of 56k, so if you can live without the 2.6 kernel then you're ok, just gotta track down the driver rpm.
 
Old 09-05-2004, 10:21 AM   #7
ryke12
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I was scannning through the modemdata, looking for keywords that I know, and I saw Conexant, too. I was just hoping that it wasn't so... evil. Isn't 2.6 full support $15 or something like that?
 
Old 09-05-2004, 10:24 AM   #8
Proud
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$14.95, yeah. I dunno if anyone's gotten the older driver working with 2.6.
 
Old 09-05-2004, 10:26 AM   #9
ryke12
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argh... just another question: would switching my kernel to 2.4 mess up linux? Would I have to reinstall or what?
 
Old 09-05-2004, 11:22 AM   #10
Proud
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Nope, Mandrake should have installed 2.4 and 2.6 kernels by default and if not just select the packages from the Control Center installer. It should then be an option when you boot up. Every app should be fine with 2.4, only a few have issues with the changes to 2.6, and those are the one that perform more direct access to hardware. 2.6 is still being worked on and updated all the time.
 
Old 09-05-2004, 11:25 AM   #11
ryke12
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okay, thanks, and do you know where I can get the (rpm hopefully?) driver for my modem?
 
Old 09-05-2004, 11:34 AM   #12
Proud
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The one I was using is named hcfpcimodem-0.99lnxtbeta03042700-1.i386.rpm and is 614.4KB (656,772). MD5sum 3d54f61168f6ff1cabcce051908e2de6.
Google found this ftp site.
 
Old 09-05-2004, 11:38 AM   #13
ryke12
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Thank you so much, you've been a great help. Thx!
 
Old 09-05-2004, 04:27 PM   #14
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Welcome to LQ, ryke12, and congrats on the successful solution. Thanks also for posting back indicating that fact, it's a big help to future readers.

Proud - very well done. Excellent posts -- J.W.
 
Old 09-05-2004, 04:58 PM   #15
Proud
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Yeah thanks ryke12, glad its helped.

Thanks J.W. Er... excellent moderating
 
  


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