Lubuntu 18.04 LTS 64 bit: ricoh sp 211 scanner not working

erotavlas · 06-17-2019, 07:33 AM

Hi,
I have a problem with multifunction printer-scanner ricoh sp 211 su. I installed the driver r78188en.exe that is a Linux SANE Scanner Driver and contains sp-200series_Scanner-1.01-noarch. The printer is detected and it works after that I installed it by adding a printer with a generic driver. The scanner does not work and both xsane and simple-scan do not detect it.
The device is detected as stated by lusb and sane-find-scanner:

Code:

lsusb

Bus 002 Device 002: ID 058f:a001 Alcor Micro Corp. 
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 05ca:044f Ricoh Co., Ltd 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

sudo sane-find-scanner

# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.

# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a kernel SCSI driver for your SCSI adapter.

found USB scanner (vendor=0x05ca [RICOH ], product=0x044f [RICOH SP 211SU]) at libusb:001:002
# Your USB scanner was (probably) detected. It may or may not be supported by
# SANE. Try scanimage -L and read the backend's manpage.
# Not checking for parallel port scanners.  
# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program.

while it is not detected by

Code:

scanimage -L
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

I already installed sudo apt install libsane-extras and manually changed the file

Code:

/lib/udev/rules.d/60-libsane1.rules

by adding the following lines:

Code:

# Ricoh SP 211
ATTRS{idVendor}=="05ca", ATTRS{idProduct}=="044f", MODE="664", GROUP="scanner", ENV{libsane_matched}="yes"

and the file

Code:

/etc/sane.d/ricoh.conf

by adding:

Code:

usb 0x05ca 0x044f

The scanner still does not work. Do you have any idea?
Thank you in advance.

sevendogsbsd · 06-17-2019, 10:48 AM

The best I can do is provide the link to the SANE project's supported devices for Ricoh, which doesn't look promising. http://sane-project.org/sane-mfgs.html#Z-RICOH

Not sure how to tell what backend your scanner is using. For example, my Canon scaner uses a "genesys" backend.

erotavlas · 06-17-2019, 11:14 AM

Quote:

Originally Posted by sevendogsbsd

The best I can do is provide the link to the SANE project's supported devices for Ricoh, which doesn't look promising. http://sane-project.org/sane-mfgs.html#Z-RICOH

Not sure how to tell what backend your scanner is using. For example, my Canon scaner uses a "genesys" backend.

Thank you for your reply. What do you suggest to do?

sevendogsbsd · 06-18-2019, 09:10 AM

Well, even though sane found a scanner, according to their site, yours is not supported. Curious, did you try running scanimage -L as root (sudo) as well? May not make a difference but it would rule out permissions.

erotavlas · 06-18-2019, 12:01 PM

Quote:

Originally Posted by sevendogsbsd

Well, even though sane found a scanner, according to their site, yours is not supported. Curious, did you try running scanimage -L as root (sudo) as well? May not make a difference but it would rule out permissions.

I tried, but the result is the same as without sudo.

sevendogsbsd · 06-18-2019, 12:06 PM

OK, then we can rule out permissions as the issue. It looks, to me anyway, that you have done everything you are supposed to. Perhaps someone else can chime in with an idea. To me, it looks like based on the SANE web site and the output from scanimage, that your scanner just isn't supported.

sbkenn · 06-27-2019, 09:44 AM

LM19.1 VueSCAN works. sane/simple-scan doesn't.

There is no brscanner2.conf.
/lib/udev/rules.d/libsane1.rules has:
# Brother scanners
ATTRS{idVendor}=="04f9", ENV{libsane_matched}="yes"`

sane-find-scanner reports:

# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.

# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a kernel SCSI driver for your SCSI adapter.

found USB scanner (vendor=0x04f9, product=0x01ce) at libusb:003:002
could not fetch string descriptor: Pipe error
could not fetch string descriptor: Pipe error
# Your USB scanner was (probably) detected. It may or may not be supported by
# SANE. Try scanimage -L and read the backend's manpage.

# Not checking for parallel port scanners.

# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program.

scanimage -L:
device `brother2:bus2;dev2' is a Brother DCP-135C USB scanner

Previous version, from about 4 years ago, worked immediately.

Please advise
TIA

sevendogsbsd · 06-27-2019, 10:13 AM

So, vuescan, which I also own, has built in drivers that sane does not, from what I understand. I could be wrong, but perhaps that is why it works but sane does not. I would look through the viewscan web site to see if that is correct: I believe the author explains how it works.

When you say "Previous version, from about 4 years ago, worked immediately", did you mean vuescan or sane?

sbkenn · 06-27-2019, 11:00 AM

Quote:

Originally Posted by sevendogsbsd

So, vuescan, which I also own, has built in drivers that sane does not, from what I understand. I could be wrong, but perhaps that is why it works but sane does not. I would look through the viewscan web site to see if that is correct: I believe the author explains how it works.

When you say "Previous version, from about 4 years ago, worked immediately", did you mean vuescan or sane?

Sane have their own, reverse engineered driver.

I used sane/simple-scan/GIMP before.
There seem to be a lot of people with this problem, with later Linux versions, and it seems to have been around for a couple of years. It reminds me a bit of Tk, way back, on Red Hat, had a bug in their Dist rpm. I had to repeatedly recompile from sources.

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sevendogsbsd · 06-27-2019, 11:06 AM

I have never had a single issue with sane newer versions on my scanner (Canon canoscan Lide 220). All versions and all distros, to include FreeBSD, work flawlessly on sane versions 1.0.25 and later.

Hardware vendors do change though: they will use the cheapest chip provider, which may or may not work with a given sane version. They even switch chips for the same models.

Not sure how to advise you, if vuescan works, use that I guess. I no longer buy hardware unless it has both Linux and FreeBSD support.