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Old 05-12-2010, 11:02 PM   #1
Goldfish777
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Keyboard failure and updating BIOS.


I am using a Dell dimension 4550 with pentium 4 processor. My current BOIS is A01. I am running Slackware 13. My current problem is that whenever I reboot, the keyboard fails just before the kernel selection page. This isn't a huge problem because I only have one kernel to boot but it is quite annoying. Whenever I shutdown the computer and boot it up again the keyboard works fine. The problem only occurs when I reboot.

How do I fix this? Would updating the BIOS solve the problem? Also, how do I update the BIOS level anyway??
 
Old 05-13-2010, 05:40 AM   #2
thorkelljarl
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The BIOS...

If you want help in updating your BIOS, you will have to post the exact full name and model of your Dell.

Dell often has a support site page for its machines, even the older models. Look for a certificate with the model and p/n(product number) somewhere on your machine and google with the information you find.

Last edited by thorkelljarl; 05-13-2010 at 07:45 AM.
 
Old 05-13-2010, 09:46 AM   #3
Goldfish777
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I went onto the dell site and downloaded this: R67246.exe but isn't that file Windows only? I can look around for a linux one if it is.
 
Old 05-13-2010, 09:57 AM   #4
Goldfish777
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I can put Windows 2000 on a virtual machine or something. Would I be able to use that to upgrade BIOS? That is just another option I have. Ultimately I need the BIOS level at A08.
 
Old 05-13-2010, 03:11 PM   #5
H_TeXMeX_H
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No, don't do that. Use a DOS boot disk to update your BIOS. Never use Window$ if possible, because you can brick your machine, especially through a VM, which may not even allow the program to flash the BIOS.

Make a DOS boot disk with the BIOS file and a flash program. You may need to extract that exe (using unzip) and see what is inside, there should be a BIOS file in there.

http://www.nenie.org/misc/flashbootcd.html
 
Old 05-14-2010, 07:30 PM   #6
Goldfish777
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Ok I have the MS DOS boot diskette and it has the proper BIOS update on it. My only question is: What flash utility do I need? Is it a specific one or any old flash utility?
 
Old 05-14-2010, 07:44 PM   #7
damgar
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I'm just going to be the cautionary guy here and say that if the keyboard works at bootup and only fails once the boot process begins THERE'S A GOOD CHANCE THAT YOUR PROBLEM ISN'T IN THE BIOS.

Flashing the BIOS is a risky operation and generally shouldn't be done unless you are reasonably sure there is a good reason to do it.

Having said that I've never had a BIOS flash go bad. I've known others that weren't as lucky. You should refer to the mobo/bios manufacturer for their suggested ways of updating the bios outside of windows just to see if they have a suggested/supported way of doing it.
 
Old 05-14-2010, 10:59 PM   #8
Goldfish777
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I got it all done. The BIOS is updated. Turns out I didn't need the flash program. It was all in the exe. Anyway, as for the keyboard problem, I dont know that it is fixed.
 
Old 05-14-2010, 11:02 PM   #9
Goldfish777
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I just rebooted and the keyboard works and didn't fail as usual. YAYNESS! Problems solved and Im now marking this as "solved." thanks all!

Last edited by Goldfish777; 05-14-2010 at 11:04 PM.
 
  


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