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Old 06-19-2017, 03:50 AM   #1
iFunction
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issue with gtx 970 after kernel update


Hi there,

I updated the to the latest kernel, which has started causing a major headache.

I am running Linux Mint 18.1 Cinnamon
Intel i7 - 4790K
Asus GTX970 graphics card

This has been running 3 or sometimes 4 monitors happily for nearly a year, but since updating the kernel last week, it became quite unstable to the point of crashing within 5 minutes of booting up.

I have tried reinstalling the operating system again and boots fine until I change to using nvidia graphics driver.

Is there a way round this please?
 
Old 06-19-2017, 03:35 PM   #2
AwesomeMachine
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It sounds like the graphics driver hasn't caught up to the new kernel yet. Just keep using the old kernel for a few more weeks. And report the bug. Then, try again later.
 
Old 06-19-2017, 03:42 PM   #3
iFunction
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This is the problem, I can't get the nvidia drivers to work at all now, just get a black screen, been reinstalling os all day. I've run out of ideas, I'm starting to think that the graphics card may have failed, but I've no idea how to check it.
 
Old 06-19-2017, 04:00 PM   #4
iFunction
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I have just reinstalled Mint 18 and did software update on all but the kernel, then added graphics-drivers to PPA and picked 375.66 from the Nvidia drivers and rebooted.

If I have one screen attached via display port, I can get to the bios and about once every 3 go's I can get to the grub screen, but not with any other port on the graphics card. If I plug all screens in (I have four) then I can't get to bios or grub screen. The screen connected to the Display Port now gets no signal, one of the screens connected to one of the DVI screens flashes "No signal detected and both the other screens are just off.

When it was working before, it was the screen connected to the DVI that was screen one I think, so I am suspecting that that is trying to start but getting no signal.

From a hardware point of view, there is no burning smell, and without taking it apart, I can't see any obvious signs of electronic failure, but I still suspect it is a failed graphics card due to it's behaviour over the past month or so: There has been quite a bit of flickering from screens that do not have the mouse focused on, and when I move the mouse over, they go normal again. I have to admit this has been happening more lately. Then Sunday morning I went to boot it up, and it booted fine, but then the mouse stopped responding, within a couple of minutes. That happened a couple of times in a row, then finally instead of losing the mouse, 3 screens went green, I haven't been able to get back into it properly since. Though I can get one screen working if I just stick with the nouveau driver.

I have tried combinations of Mint 18 and Mint 18.1 and tried 3 of the drivers in the PPA but to no avail, I have done getting on for 20 - 30 fresh installs today already. Does this sound like failed hardware, or driver issue?
 
Old 06-19-2017, 09:35 PM   #5
AwesomeMachine
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Are you using nVidia drivers from the distro mirror, or from nVidia's website? I'm not ready to call it a hardware error yet. But I have seen a bad power supply affect both the mouse and the video. I would try to get one display working, and then use the drivers from the distro mirror. Otherwise, every time you upgrade, you have to reinstall the video driver!
 
Old 06-19-2017, 11:40 PM   #6
iFunction
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So I am using the software manager to update the driver, that worked really well up until now. Literally add ppa:graphics-drivers/ppa in software manager, update cache, then pick driver in the driver manager. But this method now no longer works, I don't know why. I have not tried through the command line on this occasion, I did that when I first built the computer, but it took a couple of days and I now don't remember exactly what it was that worked.
 
  


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