I just switched from Ubuntu 8.04 to Kubuntu 8.04. Everything was going relatively smoothly until I connected my 1st generation 1GB iPod nano. It showed a 'do not disconnect' screen and wouldn't register in Kubuntu. This was normal behavior in Ubuntu when the player had run completely down, which it had, so I wasn't concerned. However, after a few hours, it was still on that screen and still unrecognized by the OS. I couldn't shut the player down, so I just disconnected it. I went online and found out how to reboot it (by pressing menu and select) after which the player seemed to work normally.

I plugged it back in to the computer, though, and it returned to the 'do not disconnect' screen, and I was stuck again. I went to Adept and grabbed a bunch of iPod lib files, and even rebooted, but I'm still getting the same result.

I've searched the system for any mention of the player, and all I have found is in KDE's KInfoCenter, wherein the device is listed under USB Devices. There is no mention of it in /media or /dev or /mnt

I checked the syslog, and this is a portion of the output. I don't know what most of it means:


mounted /dev/sdc1 on behalf of uid 1000
not responding...
READ CAPACITY failed
Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE,SUGGEST_OK
Sense Key : Not Ready [current]
Add. Sense: Logical unit is in process of becoming ready
Write Protect is off
Mode Sense: 68 00 00 08
Assuming drive cache: write through
Attached SCSI removable disk
Attached scsi generic sg4 type 0
Jul 10 21:02:05 kate-desktop NetworkManager: <debug> [1215738125.259292] nm_hal_device_added(): New device added (hal udi is '/org/freedesktop/Hal/devices/usb_device_5ac_120a_000A270018056309_if0_scsi_host_scsi_device_lun0_scsi_generic').
Spinning up disk.....not responding...
READ CAPACITY failed
Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE,SUGGEST_OK
Sense Key : Not Ready [current]


Other information: the nano is pretty old, and I had also left it in a hot car for about a month before trying it with the new OS. Also, I don't really know what I'm doing. I'm not fantastically competent at the command line, but I'm willing to try whatever you all recommend - all my data is backed up

Thanks for your help,
Kate

I know someone who had the same problem,what the problem was for him was a bug in the Nano software,Have you updated the software on it
to its latest? Heres a guide to change the firmware to its latest
http://gentoo-wiki.com/HOWTO_Update_iPod_Firmware

PS:This guide was written to be used for Gentoo Linux, I have no idea
if this will work with Kubuntu (It should) but if you start to do the
first steps and notice anything funny *STOP*.
Let me know if it works

John

Hi John,

Thanks for your help. Because I don't seem to be able to mount the iPod, I jumped from that page over to the link

http://gentoo-wiki.com/HARDWARE_iPod

to see about mounting it. I feel like I'm in a Catch-22: I need to upgrade the firmware in order to mount the iPod; and I need to mount the iPod in order to upgrade the firmware!

I'm thinking I'm going to take the player into work to use my PC there to update the firmware, but that means I need to do a little research before hand on how to do that in Windows.

Thanks again for your help; I think you've pointed me in the right direction.

Kate

Shortly after my last post I found the iPod nano doesn't mount on anything I have available (Kubuntu, Ubuntu, MacOSX, XP) I pretty much gave up on it. I have been plugging it in through the usb port to charge it, though. (the iPod works, I'm just stuck with what music it has on it - won't sync with anything). Last time I plugged it in I browsed through /var/log/syslog and found the following (this is an excerpt - if anyone would like more information I'll repost with more):

Direct-Access Apple iPod 1.62 PQ: 0 ANSI: 0
New device added (hal udi is . . . 0018056309_if0_scsi_host').
Spinning up disk....<6>usb 5-5: USB disconnect, address 6
ready
[sdc] READ CAPACITY failed
[sdc] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK,SUGGEST_OK
[sdc] Sense not available.
[sdc] Write Protect is off
[sdc] Mode Sense: 00 00 00 00
[sdc] Assuming drive cache: write through
[sdc] Attached SCSI removable disk
Attached scsi generic sg3 type 0
unable to access '/block/sdc'
Device removed (hal udi is '/org/freedesktop/Hal/devi. . . si_host_scsi_device_lun0'). . . .

This doesn't mean much to me, except that I probably need to buy a new mp3 (or preferably ogg) player, but I thought I'd post it in a last desperate attempt to get the thing to work. It's kind of silly because the things pretty much obsolete... 1G doesn't get you much. It's more of an oddity/project at this point, so I'm not really afraid to try something that might damage it... heh heh famous last words

Thanks!!!
Kate