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Identifying internal modem Acer 5610Z Ubuntu 7.04

I'm trying to ID the internal modem in my Acer 5610-2013 (it's a 5610Z Build No. BL50 running Fiesty Ubuntu) and I have followed the instructions from various how-to and guides using scanModem.

Here is the output of the ModemData.txt file

Code:

DO use the following line as the email Subject Line, to alert cogent experts:

      scanModem, Ubuntu 7.04 kernel 2.6.20-16-386

 Occassionally reponses are blocked by an Internet Providers mail filters.

 So do in a day also check the Archived responses at DISCUSS@linmodems.org

Code updated on:  2005_April_19

------------ --------------  System information ------------------------

Ubuntu 7.04 

 on System with processor: i686

 currently under kernel:  2.6.20-16-386

 The kernel was assembled with compiler:  4.1.2

 with current System compiler GCC=4.1.2

    /usr/bin/gcc -> gcc-4.1



Checking for kernel-headers needed for compiling.



 A /dev/modem symbolic link is not set.

 Checking for USB modems

 None found

--------- lspci scan ----------------

 PCI_bus

00:00.0 Host bridge: Intel Corporation Mobile 945GM/PM/GMS/940GML and 945GT Express Memory Controller Hub (rev 03)

00:02.0 VGA compatible controller: Intel Corporation Mobile 945GM/GMS/940GML Express Integrated Graphics Controller (rev 03)

00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/940GML Express Integrated Graphics Controller (rev 03)

00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 02)

00:1c.0 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 1 (rev 02)

00:1c.1 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 2 (rev 02)

00:1c.2 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 3 (rev 02)

00:1c.3 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 4 (rev 02)

00:1d.0 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI #1 (rev 02)

00:1d.1 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI #2 (rev 02)

00:1d.2 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI #3 (rev 02)

00:1d.3 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI #4 (rev 02)

00:1d.7 USB Controller: Intel Corporation 82801G (ICH7 Family) USB2 EHCI Controller (rev 02)

00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e2)

00:1f.0 ISA bridge: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge (rev 02)

00:1f.2 IDE interface: Intel Corporation 82801GBM/GHM (ICH7 Family) Serial ATA Storage Controller IDE (rev 02)

00:1f.3 SMBus: Intel Corporation 82801G (ICH7 Family) SMBus Controller (rev 02)

05:00.0 Ethernet controller: Atheros Communications, Inc. Unknown device 001c (rev 01)

06:01.0 Ethernet controller: Broadcom Corporation BCM4401-B0 100Base-TX (rev 02)

06:04.0 CardBus bridge: ENE Technology Inc CB-712/4 Cardbus Controller (rev 10)

06:04.1 FLASH memory: ENE Technology Inc ENE PCI Memory Stick Card Reader Controller (rev 01)

06:04.2 Generic system peripheral [0805]: ENE Technology Inc ENE PCI Secure Digital Card Reader Controller (rev 01)

06:04.3 FLASH memory: ENE Technology Inc FLASH memory: ENE Technology Inc: (rev 01)

06:04.4 FLASH memory: ENE Technology Inc Unknown device 0551 (rev 01)

-------------------------------------



 A modem was not detected among the above PCI devices.

 This indicates that the modem, if present has a non-standard or ISA bridge.

 Please follow the directions in Modem/General.txt for identifying the modem properties

 when booting under Microsoft Windows. Also access any documentation sources

 on yourchipset.  Guidance can only be provided AFTER

 the chipset and/or its drivers have been identified.



  ======= PCI_ID checking completed ====== 

 Update=2005_April_19



Analyzing information for PCMCIA device at PCI Bus 06:04.0

GREPping for an inserted PCMCIA modem with filter:        ommunication

 A PCMCIA modem is detected.

      

 The stardard ltmodem resources should suffice for modem support:

    ltmodem.heby.de/

 if the modem has a Lucent/Agere digital processing chipset.

 

  

For information on modem port creation under the UDEV device file system see:

  linmodems.technion.ac.il/archive-fourth/msg03299.html  for Conexnant modems

  linmodems.technion.ac.il/archive-fifth/msg01177.html  for Lucent/Agere DSP modems

  

The following information blocks just query some ppp support items.



====================================================

  grep -rs ppp /etc/modprobe.*

-------------------------------------

/etc/modprobe.d/aliases:alias net-pf-24 pppoe

/etc/modprobe.d/aliases~:alias net-pf-24 pppoe

-------------------------------------

 Resident PPP support modules are properly uncompressed .

----active COMM services are ------------

eth0      Link encap:Ethernet  HWaddr 00:16:D4:D2:8C:9B  

wlan0    Link encap:Ethernet  HWaddr 00:19:7E:3D:CB:20  

          inet6 addr: fe80::219:7eff:fe3d:cb20/64 Scope:Link

This COMM mode should be closed before using the modem, or DNS services may fail.

Be sure to read the section about ppp related modules and aliases in Modem/General.txt

 Be sure to read the Ethernet section of Modem/General.txt 

DEVPPP=crw------- 1 root root 108, 0 2007-04-15 04:49 /dev/ppp

A /dev/modem symbolic link is not present



 No devfsd.conf file found, indicated absense of the devfsd daemon package

 for device file system (devfs) symbolic link support.



DEVFSD=

 ---- dmesg queries -------

[    0.000000] ACPI: LAPIC (acpi_id[0x00] lapic_id[0x00] enabled)

[    0.000000] ACPI: LAPIC (acpi_id[0x01] lapic_id[0x01] enabled)

[    0.000000] ACPI: LAPIC_NMI (acpi_id[0x00] high edge lint[0x1])

[    0.000000] ACPI: LAPIC_NMI (acpi_id[0x01] high edge lint[0x1])

[  22.224298] ACPI: PCI Interrupt Link [LNKE] (IRQs 1 5 6 10 12 14 15) *0, disabled.

[  22.325652]  IO window: disabled.

[  22.325660]  MEM window: disabled.

[  22.325666]  PREFETCH window: disabled.

[  22.325678]  IO window: disabled.

[  22.325685]  MEM window: disabled.

[  22.325692]  PREFETCH window: disabled.

[  22.325703]  IO window: disabled.

[  22.325710]  MEM window: disabled.

[  22.325717]  PREFETCH window: disabled.

[  22.325728]  IO window: disabled.

[  22.325744]  PREFETCH window: disabled.

[  23.768744] audit: initializing netlink socket (disabled)

[  38.708000] ibm_acpi: ec object not found

[  38.824000] pcc_acpi: loading...

[  43.172000] apm: BIOS not found.

  debian is not yet providing pre-compiled drivers for WinModems

So, bear with me please ... I'm a noob, I interpret this as:
- No USB modem found
- No modem was found among PCI devices
- PCMCIA modem was found

How can I better identify the modem - without pulling the laptop apart?

Thanks,
Michael

You can try in terminal:
# lspci

(find line that looks like:
01:08.0 Communication controller: Agere Systems LT WinModem (rev 02)
(it`s an example)

results of lspci

Thanks for the reply! Here are the results of lspci:

Code:

00:00.0 Host bridge: Intel Corporation Mobile 945GM/PM/GMS/940GML and 945GT Express Memory Controller Hub (rev 03)

00:02.0 VGA compatible controller: Intel Corporation Mobile 945GM/GMS/940GML Express Integrated Graphics Controller (rev 03)

00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/940GML Express Integrated Graphics Controller (rev 03)

00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 02)

00:1c.0 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 1 (rev 02)

00:1c.1 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 2 (rev 02)

00:1c.2 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 3 (rev 02)

00:1c.3 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 4 (rev 02)

00:1d.0 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI #1 (rev 02)

00:1d.1 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI #2 (rev 02)

00:1d.2 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI #3 (rev 02)

00:1d.3 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI #4 (rev 02)

00:1d.7 USB Controller: Intel Corporation 82801G (ICH7 Family) USB2 EHCI Controller (rev 02)

00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e2)

00:1f.0 ISA bridge: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge (rev 02)

00:1f.2 IDE interface: Intel Corporation 82801GBM/GHM (ICH7 Family) Serial ATA Storage Controller IDE (rev 02)

00:1f.3 SMBus: Intel Corporation 82801G (ICH7 Family) SMBus Controller (rev 02)

05:00.0 Ethernet controller: Atheros Communications, Inc. Unknown device 001c (rev 01)

06:01.0 Ethernet controller: Broadcom Corporation BCM4401-B0 100Base-TX (rev 02)

06:04.0 CardBus bridge: ENE Technology Inc CB-712/4 Cardbus Controller (rev 10)

06:04.1 FLASH memory: ENE Technology Inc ENE PCI Memory Stick Card Reader Controller (rev 01)

06:04.2 Generic system peripheral [0805]: ENE Technology Inc ENE PCI Secure Digital Card Reader Controller (rev 01)

06:04.3 FLASH memory: ENE Technology Inc FLASH memory: ENE Technology Inc: (rev 01)

06:04.4 FLASH memory: ENE Technology Inc Unknown device 0551 (rev 01)

Unless I'm reading it wrong I don't see anything obviously indicating a modem.

I have located 2 service manuals for different Acer Aspire notebooks which indicate a Foxxcon Modem may be installed but can't be sure as I don't have the exact manual specific to my notebook model 5610Z.

Michael

I can`t see anything useful here.
Acer website show that your modem is 56K ITU V.92 modem with PTT approval; Wake-on-Ring ready
but, additional search can`t find anything except this
It is not a big help, yet you can ask on http://www.linmodems.org/

linmodem.org Acer internal PCMCIA modem

Thanks for your help. I will try emailing my modemData.txt to the linmodem.org discussion list. I was hoping to ID the chipset first and then post to them but it seems too elusive.

My Ubuntu Device Manager lists an "unknown device" which is being controlled by the ENE Technologies CB-712/4 Cardbus Controller which is identified as:

Unknown (0x0551)

Perhaps that is the beast modem?!

Thanks again - I appreciate your time and help!

Cheers,
Michael

I`m glad to help you.
Cheers
Bojce
P.S. ENE Technologies CB-712/4 Cardbus Controller is controler for your Card Reader

I found this on a Ubuntu site forum

The stardard ltmodem resources should suffice for modem support:
http://ltmodem.heby.de/
if the modem has a Lucent/Agere digital processing chipset.

Update on my modem

OK, well, I'm a bit enbarrased but ... I submitted my ModemData.txt to the discussion email DISCUSS@linmodems.org List Serve.

Here is what happened:

Date: Thu, 11 Oct 2007 20:18:37 -0400
> From: "Marvin Stodolsky"
> To: "M"
> Subject: Re: scanModem, Ubuntu 7.04 kernel 2.6.20-16-386
>
> updated on: 2005_April_19
> is too ancient to analyze the modem which is likely hosted upon the
> 00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High
> Definition Audio Controller
>
> Get the current scanModem from http://limodems.technion.ac.il and
> send us the new ModemData.txt if necessary.

----------------------------

New scanModem data:

Code:

 Only plain text email is forwarded by the  DISCUSS@linmodems.org List Server.

 Do use the following as the email Subject Line:

          SomeName, YourCountry  kernel 2.6.20-16-386 

 This will alert cogent experts, and  distinguish cases in the Archives.

 YourCountry will enable Country Code guidance.

 Occassionally responses are blocked by an Internet Provider mail filters.

 So in a day, also check the Archived responses at http://www.linmodems.org .

 Local Linux experts can be found through: http://www.linux.org/groups/index.html

--------------------------  System information ----------------------------

CPU=i686,  

Linux version 2.6.20-16-386 (root@terranova) (gcc version 4.1.2 (Ubuntu 4.1.2-0ubuntu4)) #2 Sun Sep 23 19:47:10 UTC 2007

 scanModem update of:  2007_Oct_09





 There are no blacklisted modem drivers in /etc/modprobe*  files 

USB modem not detected by lsusb





Advanced Linux Sound Architecture  (ALSA) spackage providing audio support 

on your System, also includes drivers for some modems. For modems using the 

snd-hda-intel  audio+modem driver, upgrades to a new ALSA version are sometimes 

necessary to achieve function. See for example:

      http://linmodems.technion.ac.il/bigarch/archive-seventh/msg02144.html

Copying ALSA diagnostics to Modem/ALSAroot.tgz

ALSAversion = 1.0.13



Modem or candidate host audio card have firmware information and diagnostics:



 PCI slot        PCI ID                SubsystemID        Name

 ----------        ---------        ---------        --------------

 00:1b.0        8086:27d8        1025:0090        Audio device: Intel Corporation 82801G 



 Modem interrupt assignment and sharing: 

 22:      2503  IO-APIC-fasteoi  HDA Intel

 --- Bootup diagnostics for card in PCI slot 00:1b.0 ----

[  23.900000] ACPI: PCI Interrupt 0000:00:1b.0[A] -> GSI 22 (level, low) -> IRQ 22

[  23.900000] PCI: Setting latency timer of device 0000:00:1b.0 to 64



 === Finished modem firmware and bootup diagnostics section. ===

 === Next deducing cogent software ===



  The High Defintion Audio card with PCI ID 8086:27d8 may host a soft modem chip.

Bootup diagnostics lack ALSA data.

 Modem not detected though HDA card diagnostics

 For candidate modem in PCI bus:  00:1b.0

  Class 0403: 8086:27d8 Audio device: Intel Corporation 82801G

      Primary PCI_id  8086:27d8

    Subsystem PCI_id  1025:0090 

    Softmodem codec or Vendor from diagnostics: 

                              from    Archives: 14f12bfa, a Conexant type,

                        



 Lacking a dsp (digital signal processing) chip, the modem is a software 

 intensive or "softmodem" type. Its primary controller manages the traffic 

 with the CPU. But the software needed is specified in the Subsystem.

 -----------------------------------------

Support type needed or chipset:        hsfmodem





Writing Intel.txt



For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read Conexant.txt



 The hsfmodem package serves a great variety of Conexant chipset modems. 

 From  http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php

 download hsfmodem_VersionSpec_k2.6.20_16_386_ubuntu_i386.deb.zip 

                          with 2.6.20_16_386 equivalent to 2.6.20-16-386, your kernel version.

 Under Linux unpack with:

 $ unzip hsfmodem*.zip

 Then install with:

 $ sudo dpkg -i hsfmodem*.deb

 Subsequently, the modem should be found with

 $ sudo wvdialconf /etc/wvdial.conf

 Edit in your personal information with:

 $ sudo gedit /etc/wvdial.conf

 and try dialing out with:

 $ sudo wvdial.

 See Testing.txt  for details.

 

 Read Conexant.txt



Writing Conexant.txt





 Completed candidate modem analyses.



 The base of the UDEV device file system is: /dev/.udev



 Versions adequately match for the compiler installed: 4.1.2

            and the compiler used in kernel assembly: 4.1.2





 

 Minimal compiling resources appear complete:

  make utility - /usr/bin/make

  Compiler version 4.1

  linuc_headers base folder /lib/modules/2.6.20-16-386/build



 However some compilations and executable functions may need additional files,

 in the FileNames.h (so called kernel "h"eaders) collection installed in  /usr/include/ .

 For martian_modem, additional required packages are libc6-dev (and for Debian/Ubuntu,  linux-libc-dev). The also required headers of package libc6 are commonly installed by default. 



Compressed files at: /usr/src/linux-source-2.6.20.tar.bz2





If a driver compilation files with message including some lack of some FileName.h (stdio.h for example. 

Some additional kernel-header files need installation to /usr/include.

For Debian/Ubuntu related distributions, run the following command to display the needed package list:

$ sudo apt-get -s install linux-kernel-devel

While some of the files may be on the install CD, others may have to be found through http://packages.ubuntu.com



For Ubuntu Feisty, additional packages required were:

 libc6-dev linux-libc-dev

available through http://packages.ubuntu.com/ , if not on the install CD.

Such packages may have different names for other Linux distributions.

Try installing just the libc6-dev, then test the compile again.





Checking pppd properties:

        -rwsr-xr-- 1 root dip 269224 2007-04-04 20:41 /usr/sbin/pppd



In case of an "error 17" "serial loopback" problem, see:

    http://phep2.technion.ac.il/linmodems/archive-sixth/msg02637.html



To enable dialout without Root permission do:

        $ su - root  (not for Ubuntu)

        sudo chmod a+x /usr/sbin/pppd

or under Ubuntu related Linuxes

        sudo chmod a+x /usr/sbin/pppd



Checking settings of:        /etc/ppp/options

asyncmap 0

noauth

crtscts

lock

hide-password

modem

proxyarp

lcp-echo-interval 30

lcp-echo-failure 4

noipx



In case of a message like:

  Warning: Could not modify /etc/ppp/pap-secrets: Permission denied

see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html



Read Modem/YourSystem.txt concerning other COMM channels: eth0 eth0:avah wlan0

Which can interfere with Browser naviagation.



 Don't worry about the following, it is for the experts

 should trouble shooting be necessary.

==========================================================



 Checking for modem support lines:

 --------------------------------------

    /device/modem symbolic link:  

slmodemd created symbolic link /dev/ttySL0:  

    Within /etc/udev/ files:



    Within /etc/modprobe.conf files:

/etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2

/etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2

/etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklist unwanted modem drivers

/etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem

/etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem

    Within any ancient /etc/devfs files:



    Within ancient kernel 2.4.n /etc/module.conf files:



--------- end modem support lines --------

Date: Fri, 12 Oct 2007 15:28:32 +0200
> From: discuss@linmodems.org
> To: "M"
> CC: Marvin Stodolsky
>
> Subject: Re: M, Canada kernel 2.6.20-16-386
>
> So all you need for your Conexant HSF modem is the Linuxant driver.
> Open again ModemData.txt, find the line starting with
> For owners of a Dell etc...
> and read instructions from there on through
> Writing Conexant.txt

I was using an old version of scanModem ...

Thanks to everyone for your help - I will post the results.

- Michael

[Solved] Modem Detection & Install Sucessful Acer 5610Z

Followed instructions from scanModem output file ModemData.txt:

Code:

For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read Conexant.txt



 The hsfmodem package serves a great variety of Conexant chipset modems. 

 From  http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php

 download hsfmodem_VersionSpec_k2.6.20_16_386_ubuntu_i386.deb.zip 

 with 2.6.20_16_386 equivalent to 2.6.20-16-386, your kernel version.

 Under Linux unpack with:

 $ unzip hsfmodem*.zip

 Then install with:

 $ sudo dpkg -i hsfmodem*.deb

The modem was found after a reboot and the Ubuntu Restricted Driver module shows it listed.

After reboot it was necessary to:

Code:

sudo hsfconfig

The only other issue was an error in the Volume Control on my panel. I removed it and then re-added it again and it appears to function properly.

I hope others with my model laptop may benefit from this too.
Thanks to all for your help.