Hi I can used this share and worked. succesfull
The model number Hp Laserjet 1020.
Method 1:
You may refer to the below links and use the troubleshooters. Check if it lists and helps resolve any issues: Open the Printer troubleshooter:
Hp Support & Downloads
Method 2:
You may check if you have the latest drivers installed for the device. You may refer to the below link for getting the latest drivers and check –
Hp Laserjet 1020 Driver
Good Luck.