I had a problem very similar to this when I moved away from my evil roommates (and off cable) last summer. IIRC, my problem was that "it" was looking for the modem where it wasn't (/dev/hsfmodem, perhaps--I can't remember anymore). At any rate, it works for me now, with the 'Modem Device' set as "/dev/tty/SHSF0"
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