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Old 09-19-2005, 02:29 PM   #1
Krovikan
LQ Newbie
 
Registered: Sep 2005
Location: Catalonia
Distribution: OpenSuSE 12.2
Posts: 10

Rep: Reputation: 0
Unhappy HP PSC1610 + HPLIP + scan don't work


Hello all:

I have a HP PSC1610 All in One in a SuSE 9.3

PHLIP installed (trough compilation) is 0.9.5

Thanks to the tutorial of HPLIP web I can compile and install. Now I can open HP Device Manager with full support for printer (is configured at CUPS with URI and in YAST with URI too).

Scaner is configured at YAST.

But its imposible to make works the scaner. When I try Scan at HP Device Manager, XScan say me:
Code:
Error to open device 'hpaio:/usb/PSC_1600_series?serial=HU529DR14KL0': Error while E/S of device.
I read fully the thread "hplip 0.9.3 problems on Slackware 10.1" at Slackware section (found with Search) but the scaner don't work.

Some information:

Code:
krovikan@linux:~/Software> /usr/share/hplip/toolbox

 HP Linux Imaging and Printing System (ver. 0.9.5)
 HP Device Manager ver. 5.1

 Copyright (c) 2003-5 Hewlett-Packard Development Company, LP
 This software comes with ABSOLUTELY NO WARRANTY.
 This is free software, and you are welcome to distribute it
 under certain conditions. See COPYING file for more details.

 Listening on localhost port 32784
Code:
krovikan@linux:~/Software> /usr/share/hplip/probe

 HP Linux Imaging and Printing System (ver. 0.9.5)
 Device Detection (Probe) Utility ver. 1.3

 Copyright (c) 2003-5 Hewlett-Packard Development Company, LP
 This software comes with ABSOLUTELY NO WARRANTY.
 This is free software, and you are welcome to distribute it
 under certain conditions. See COPYING file for more details.

   Device URI                                   Model                           
   -------------------------------------------  ------------------              
   hp:/usb/PSC_1600_series?serial=HU529DR14KL0  HP PSC_1600_series
Code:
krovikan@linux:~/Software> hp-info

 HP Linux Imaging and Printing System (ver. 0.9.5)
 Device Information Utility ver. 3.2

 Copyright (c) 2003-5 Hewlett-Packard Development Company, LP
 This software comes with ABSOLUTELY NO WARRANTY.
 This is free software, and you are welcome to distribute it
 under certain conditions. See COPYING file for more details.

 Using device: hp:/usb/PSC_1600_series?serial=HU529DR14KL0

 Device Parameters:
   Parameter                     Value(s)                                       
   ----------------------------  ----------------------------------------------------------
   3bit-status-code              24                                             
   3bit-status-name              NoFault                                        
   agent1-ack                    True                                           
   agent1-desc                   Black cartridge                                
   agent1-dvc                    15400                                          
   agent1-health                 0                                              
   agent1-health-desc            OK                                             
   agent1-hp-ink                 False                                          
   agent1-id                     15                                             
   agent1-kind                   3                                              
   agent1-known                  False                                          
   agent1-level                  94                                             
   agent1-level-trigger          0                                              
   agent1-sku                    96/94                                          
   agent1-type                   1                                              
   agent1-virgin                 True                                           
   agent2-ack                    True                                           
   agent2-desc                   Tri-color cartridge                            
   agent2-dvc                    4920                                           
   agent2-health                 0                                              
   agent2-health-desc            OK                                             
   agent2-hp-ink                 False                                          
   agent2-id                     17                                             
   agent2-kind                   3                                              
   agent2-known                  False                                          
   agent2-level                  94                                             
   agent2-level-trigger          0                                              
   agent2-sku                    97/95                                          
   agent2-type                   2                                              
   agent2-virgin                 True                                           
   agent3-ack                    False                                          
   agent3-desc                   Photo cartridge                                
   agent3-dvc                    0                                              
   agent3-health                 1                                              
   agent3-health-desc            Not installed                                  
   agent3-hp-ink                 False                                          
   agent3-id                     0                                              
   agent3-kind                   3                                              
   agent3-known                  False                                          
   agent3-level                  0                                              
   agent3-level-trigger          7                                              
   agent3-sku                    99                                             
   agent3-type                   3                                              
   agent3-virgin                 False                                          
   back-end                      hp                                             
   cups-printers                 PSC1610                                        
   cups-uri                      hp:/usb/PSC_1600_series?serial=HU529DR14KL0    
   dev-file                                                                     
   device-state                  0                                              
   device-uri                    hp:/usb/PSC_1600_series?serial=HU529DR14KL0    
   deviceid                      MFG:HP;MDL:PSC 1600                            
                                series;CMD:MLC,PCL,PML,DW-PCL,DESKJET,DYN;1284.4DL:4d,4e,1
                                ;CLS:PRINTER;DES:5740;SN:HU529DR14KL0;S:038000C48400102100
                                2c178005ec288005e;J: ;Z:0102,0503c289013389,0600;
   duplexer                      0                                              
   error-state                   0                                              
   host                                                                         
   in-tray1                      True                                           
   in-tray2                      False                                          
   is-hp                         True                                           
   media-path                    3                                              
   panel                         0                                              
   panel-line1                                                                  
   panel-line2                                                                  
   photo-tray                    0                                              
   port                          1                                              
   r                             0                                              
   revision                      3                                              
   rg                            2                                              
   rr                            0                                              
   rs                            2000000                                        
   scan-uri                      hpaio:/usb/PSC_1600_series?serial=HU529DR14KL0 
   serial                        HU529DR14KL0                                   
   status-code                   1000                                           
   status-desc                   The printer is idle.                           
   supply-door                   0                                              
   top-door                      1                                              

Model Parameters:
   Parameter                     Value(s)                                       
   ----------------------------  ----------------------------------------------------------
   align-type                    1                                              
   clean-type                    1                                              
   color-cal-type                3                                              
   copy-type                     0                                              
   embedded-server-type          0                                              
   fax-type                      0                                              
   icon                          PSC_1600_series.png                            
   io-control                    0                                              
   io-mfp-mode                   2                                              
   io-mode                       1                                              
   io-scan-port                  0                                              
   io-support                    2                                              
   model                         PSC_1600_series                                
   model-ui                      HP PSC 1600 series                             
   panel-check-type              1                                              
   pcard-type                    1                                              
   r-type                        1                                              
   r0-agent1-kind                3                                              
   r0-agent1-sku                 96/94                                          
   r0-agent1-type                1                                              
   r0-agent2-kind                3                                              
   r0-agent2-sku                 97/95                                          
   r0-agent2-type                2                                              
   r0-agent3-kind                3                                              
   r0-agent3-sku                 99                                             
   r0-agent3-type                3                                              
   r1-agent1-kind                3                                              
   r1-agent1-sku                 96/94                                          
   r1-agent1-type                1                                              
   r1-agent2-kind                3                                              
   r1-agent2-sku                 97/95                                          
   r1-agent2-type                2                                              
   r1-agent3-kind                3                                              
   r1-agent3-sku                 99                                             
   r1-agent3-type                3                                              
   r2-agent1-kind                3                                              
   r2-agent1-sku                 96/94                                          
   r2-agent1-type                1                                              
   r2-agent2-kind                3                                              
   r2-agent2-sku                 97/95                                          
   r2-agent2-type                2                                              
   r2-agent3-kind                3                                              
   r2-agent3-sku                 99                                             
   r2-agent3-type                3                                              
   r3-agent1-kind                3                                              
   r3-agent1-sku                 96/94                                          
   r3-agent1-type                1                                              
   r3-agent2-kind                3                                              
   r3-agent2-sku                 97/95                                          
   r3-agent2-type                2                                              
   r3-agent3-kind                3                                              
   r3-agent3-sku                 99                                             
   r3-agent3-type                3                                              
   r4-agent1-kind                3                                              
   r4-agent1-sku                 339/338                                        
   r4-agent1-type                1                                              
   r4-agent2-kind                3                                              
   r4-agent2-sku                 344/343                                        
   r4-agent2-type                2                                              
   r4-agent3-kind                3                                              
   r4-agent3-sku                 348                                            
   r4-agent3-type                3                                              
   r5-agent1-kind                3                                              
   r5-agent1-sku                 130/131                                        
   r5-agent1-type                1                                              
   r5-agent2-kind                3                                              
   r5-agent2-sku                 134/135                                        
   r5-agent2-type                2                                              
   r5-agent3-kind                3                                              
   r5-agent3-sku                 138                                            
   r5-agent3-type                3                                              
   r6-agent1-kind                3                                              
   r6-agent1-sku                 130/131                                        
   r6-agent1-type                1                                              
   r6-agent2-kind                3                                              
   r6-agent2-sku                 134/135                                        
   r6-agent2-type                2                                              
   r6-agent3-kind                3                                              
   r6-agent3-sku                 138                                            
   r6-agent3-type                3                                              
   r7-agent1-kind                3                                              
   r7-agent1-sku                 853/852                                        
   r7-agent1-type                1                                              
   r7-agent2-kind                3                                              
   r7-agent2-sku                 857/855                                        
   r7-agent2-type                2                                              
   r7-agent3-kind                3                                              
   r7-agent3-sku                 858                                            
   r7-agent3-type                3                                              
   scan-type                     1                                              
   status-type                   2                                              
   support-type                  2                                              
   tech-class                    DJGenericVIP                                   
   tech-type                     2

Greetings.
 
Old 09-20-2005, 05:46 PM   #2
Krovikan
LQ Newbie
 
Registered: Sep 2005
Location: Catalonia
Distribution: OpenSuSE 12.2
Posts: 10

Original Poster
Rep: Reputation: 0
Hello:

More data.

Code:
krovikan@linux:~> sane-find-scanner

  # No SCSI scanners found. If you expected something different, make sure that
  # you have loaded a SCSI driver for your SCSI adapter.

found USB scanner (vendor=0x03f0 [HP], product=0x4811 [PSC 1600 series]) at libusb:001:005
  # Your USB scanner was (probably) detected. It may or may not be supported by
  # SANE. Try scanimage -L and read the backend's manpage.

  # Not checking for parallel port scanners.

  # Most Scanners connected to the parallel port or other proprietary ports
  # can't be detected by this program.

  # You may want to run this program as root to find all devices. Once you
  # found the scanner devices, be sure to adjust access permissions as
  # necessary.
Code:
krovikan@linux:~> scanimage -L
device `hpaio:/usb/PSC_1600_series?serial=HU529DR14KL0' is a hp PSC_1600_series multi-function peripheral

Greetings
 
Old 09-21-2005, 07:34 PM   #3
sfcror
LQ Newbie
 
Registered: Oct 2003
Posts: 8

Rep: Reputation: 0
Had the same problem on fedora with a hp 1310...used xsane and it worked.
 
Old 09-22-2005, 11:35 AM   #4
Krovikan
LQ Newbie
 
Registered: Sep 2005
Location: Catalonia
Distribution: OpenSuSE 12.2
Posts: 10

Original Poster
Rep: Reputation: 0
Quote:
Originally posted by sfcror
Had the same problem on fedora with a hp 1310...used xsane and it worked.
I tried xsane (is the program that launch HP Device Manager) and I obtain the error message of my first post.
 
Old 09-25-2005, 08:19 PM   #5
sfcror
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Registered: Oct 2003
Posts: 8

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Hello,
If slackware is similar to fedora you will need to install the printer in the cups printing manager. In fedora this is accessed through the web browser. Once the printer is installed through cups you should be able to scan through xsane or a similar program.
 
Old 10-08-2005, 05:01 PM   #6
Krovikan
LQ Newbie
 
Registered: Sep 2005
Location: Catalonia
Distribution: OpenSuSE 12.2
Posts: 10

Original Poster
Rep: Reputation: 0
Quote:
Originally posted by sfcror
Hello,
If slackware is similar to fedora you will need to install the printer in the cups printing manager. In fedora this is accessed through the web browser. Once the printer is installed through cups you should be able to scan through xsane or a similar program.

Sorry for the days without answer. My motherboard was dead.

I have the printer configured in CUPS manager through http://localhost:631 before I write the post and don't work scanner.
 
Old 10-08-2005, 06:10 PM   #7
sfcror
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Registered: Oct 2003
Posts: 8

Rep: Reputation: 0
Try this link for instructions...thats where I found all the info
http://www.linuxprinting.org/show_pr...um=HP-PSC_1600
I see the all the hp drivers in your info you should just need to configure SANE.
use the run command from the menu and type xsane. when the program opens you should see your psc, if not add the printer. in mine there is a button for that.
after it is added to sane you will need to run xsane to scan the hp manager doesnt work (for me anyway) xsane works perfectly.
 
Old 10-17-2005, 02:54 PM   #8
Krovikan
LQ Newbie
 
Registered: Sep 2005
Location: Catalonia
Distribution: OpenSuSE 12.2
Posts: 10

Original Poster
Rep: Reputation: 0
Hello again:

I try the next:

- Remove hplip 0.95 with ./configure --prefix=/usr & make uninstall & make clean
- Remove second version in conflict of hplip and hpijs version 0.88 with Yast
- Delete all files and directories remaining with search "hplip" and "hpijs"
- Reboot computer

Now I have a clean system.

Then:

- Turn on printer
- Cancel the notification of Yast about New hardware detected.
- Build the new version of hplip 0.96 with ./configure --prefix=/usr & make & make install
- Restart hplip and cups
- Type "hp-makeuri -busb /dev/usb/lp0"
- Configure PSC1610 with YAST with Other, Other Configuration, Other printers (define URI)
- Configure PSC1610 in CUPS at http://localhost:631/ and choosing route /dev/usb/lp0, connection URI and model HP PSC 1600 series

I start HP Device Manager and scanner don't work.

Then I'll go to YAST to configure scanner:

- Select Other
- Try HP Most OfficeJet, PSC etc (printer,scaner, copier) with hpaio(hplip)

When I click Next appears a message that say:

Code:
hplip is not installed. It will install now.
The message have a counter of 10 seconds with buttons Stop, Accept, Cancel

If I hit Cancel appears an error message "hplip is needed and must be installed" and after other message "hpaio controller requires hplip"

Seems that the system don't know that hplip 0.96 is installed.

I run SuSEconfig but nothing.


Anyone have ideas?
 
Old 10-17-2005, 05:44 PM   #9
sfcror
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Registered: Oct 2003
Posts: 8

Rep: Reputation: 0
Hello,
I have Fedora core 3. In my system when I call the HP Device Manager and click the scan button it calls my scanning program (which is xsane). It does not use a HP scanner. It sounds like you have the drivers installed correctly and correctly configured in Yast. I would check to see what (if any) scan program you have in Suse. If none go to xsane.org and download xsane.
 
Old 10-18-2005, 11:52 AM   #10
Krovikan
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Registered: Sep 2005
Location: Catalonia
Distribution: OpenSuSE 12.2
Posts: 10

Original Poster
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I have sane 1.0.16-0.pm.5 and xsane 0.97-3

HP Device Manager always launch xsane. But always I have the error message:

Error to open device 'hpaio:/usb/PSC_1600_series?serial=HU529DR14KL0': Error while E/S of device.

One thing, the dependencies with ghostscript are broken now, because I desinstalled hplip-hpijs 0.8.8-10 (how I say in the last post, hplip 0.8.8 and hplip-hpijs 0.8.8)

This version have /usr/bin/hpijs 0.8.8

I see that in /usr/bin I have a version of hpijs of hplip 0.9.6

What you think about desinstall ghostscript? Is necesary?

This dependencies and the system that don't know what installed packages have, turn me crazy.


And now, printer say me that color cartridge is incompatible... Argggggg

Thanks for all the help that you are offering me.
 
Old 10-20-2005, 05:36 AM   #11
Saquel
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Registered: Sep 2005
Distribution: Debian
Posts: 12

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Hello

I had some problems to get the scanner-side working but eventually I got it working with hpoj. (not with the hplip, which I use for printing). So basicly every time I use scanner I install hpoj and after I'm done I remove it because when hpoj installed the normal printing doesn't work.

If anyone know how to get scanning and printing working together let me know too.
 
Old 10-20-2005, 08:11 PM   #12
sfcror
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Registered: Oct 2003
Posts: 8

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Hello,
when you run sane does the printer show in the scanning window? If not you have to add it to sane. Here is the link I used to get this printer working

http://www.linuxprinting.org/show_pr...um=HP-PSC_1600

Between the instructions there and the sane configuration instructions the printer both prints and scans
 
Old 10-21-2005, 01:34 PM   #13
Krovikan
LQ Newbie
 
Registered: Sep 2005
Location: Catalonia
Distribution: OpenSuSE 12.2
Posts: 10

Original Poster
Rep: Reputation: 0
Hello:

I can see this URL every times, but I am lost.

The error with color cartridge is a bug. Updating firmware is the solution.
 
  


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