Hi,

I just got an HP 1310 printer/scanner/copier for Christmas. Having some trouble making it work with my laptop running Mandrake 9.1.

I have installed the drivers successfully, apparently, and the printer seems to be detected. CUPS reports that the printer is idle and accepting jobs. If I try to print something, nothing happens. The computer reports no error messages, but the job never gets printed. It just remains "processing" in the printer queue. Also, two processes "hpijs" and "foomatic-rip" take it in turns to hog my cpu time until I cancel the print job.

How can I troubleshoot this problem? I'm a bit stuck when the software apparently thinks everything is fine, which it clearly isn't.

The printer is turned on and online as far as I can tell!

Cheers.

Just a though,
if using KDE, check the radio button on right/bottom side of the KPrinter window has CUPS enabled.
I spent some time looking around time before I realized that was the stupid trick.
Hope this helps
Ciao

Yeah, that's set OK.

I notice that it reports the state as "Idle (accepting jobs)" even if the printer is turned off, so this is clearly no indication that the computer is able to communicate with the peripheral.

I need some help as to how to troubleshoot problems like this; when it just doesn't seem to be working at all.

It works fine with Mandrake 10.0 and Slackware 10.0 though.

Hi

What CPU do you have on your machine? As you are using 9.1 probably a slow one? On my P2 printing
a file using higher resolutions takes ages. Try setting resolution to "300dpi, black + colour, draft", print some text
and see what happens. If it is using all your CPU ressources wait some time (lets say a minute) before cancelling.

Did your printer ever worked before? Are you using HPOJ? If yes, can you scan?

2.0 GHz Celeron. Not the fastest CPU in the world, but nevertheless processor speed is clearly not the problem here.

I fixed the problem by overwriting my Mandrake installation with Slackware on my laptop.

Thanks.