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09-15-2020, 06:53 PM
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#1
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Member
Registered: Feb 2018
Posts: 43
Rep: 
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HP printer issue instalation in Archlinux
Hello, I have some problem installing my HP LaserJet CP1025nw color in Archlinux.
The steps I follow was:
1. Install CUPS, following the Arch Wiki.
Here also enable and start the service.
2. Configure the printer in CUPS.
3. Install HPLIP and HPLIP-PLUGIN
4. Install foo2zjs-nightly from git.
Here some outputs:
Code:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 046d:c077 Logitech, Inc. M105 Optical Mouse
Bus 001 Device 004: ID 04e8:6860 Samsung Electronics Co., Ltd Galaxy series, misc. (MTP mode)
Bus 001 Device 006: ID 03f0:112a HP, Inc HP LaserJet CP 1025nw
Bus 001 Device 003: ID 04f3:0103 Elan Microelectronics Corp. ActiveJet K-2024 Multimedia Keyboard
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
As show this command the printer is recognized (is connected), but when I run:
The output is:
Code:
HP Linux Imaging and Printing System (ver. 3.20.6)
Printer/Fax Setup Utility ver. 9.0
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-root'
Searching... (bus=usb, search=(None), desc=0)
error: No devices found on bus: usb
And for the check tool of HP:
The output is:
Code:
/usr/bin/hp-check:685: SyntaxWarning: "is not" with a literal. Did you mean "!="?
if 'getfacl' not in g and '' is not g and 'file' not in g:
Saving output in log file: /home/rodrigo/hp-check.log
HP Linux Imaging and Printing System (ver. 3.20.6)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
warning: 0- version is not supported. Using 0-0 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 5.8.8-arch1-1 #1 SMP PREEMPT Wed, 09 Sep 2020 18:59:45 +0000 GNU/Linux
Host: escritorio
Proc: 5.8.8-arch1-1 #1 SMP PREEMPT Wed, 09 Sep 2020 18:59:45 +0000 GNU/Linux
Distribution: 0
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.20.6
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for 0 distro version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.20.6
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.20.6
html=/usr/share/doc/hplip-3.20.6
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.20.6
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no
Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.20.6
Current contents of '~/.hplip/hplip.conf' file:
warning: Could not access file: No such file or directory
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------------------------
| External Dependencies |
-------------------------
cups CUPS - Common Unix Printing System REQUIRED 1.1 2.3.3 OK 'CUPS Scheduler is running'
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.53.0 OK -
error: xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 - MISSING 'xsane needs to be installed'
error: scanimage scanimage - Shell scanning program OPTIONAL 1.0 - MISSING 'scanimage needs to be installed'
dbus DBus - Message bus system REQUIRED - 1.12.20 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.117 OK -
network network -wget OPTIONAL - 1.20.3 OK -
avahi-utils avahi-utils OPTIONAL - 0.8 OK -
------------------------
| General Dependencies |
------------------------
libjpeg libjpeg - JPEG library REQUIRED - - OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.3.3 OK -
cups-image CUPS image - CUPS image development files REQUIRED - 2.3.3 OK -
libpthread libpthread - POSIX threads library REQUIRED - b'2.32' OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
error: sane SANE - Scanning library REQUIRED - - MISSING 'sane needs to be installed'
error: sane-devel SANE - Scanning library development files REQUIRED - - MISSING 'sane-devel needs to be installed'
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.8 OK -
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK -
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.8.5 OK -
error: python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - MISSING 'python3-notify2 needs to be installed'
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING 'python3-pyqt4-dbus needs to be installed'
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING 'python3-pyqt4 needs to be installed'
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.16 OK -
python3-xml Python XML libraries REQUIRED - 2.2.9 OK -
python3-devel Python devel - Python development files REQUIRED 2.2 3.8.5 OK -
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 7.2.0 OK -
error: python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 - MISSING 'python3-reportlab needs to be installed'
--------------
| COMPILEDEP |
--------------
libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 10.2.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.3 OK -
---------------------
| Python Extentions |
---------------------
cupsext CUPS-Extension REQUIRED - 3.20.6 OK -
hpmudext IO-Extension REQUIRED - 3.20.6 OK -
----------------------
| Scan Configuration |
----------------------
'/etc/sane.d/dll.conf' not found.
hpaio HPLIP-SANE-Backend REQUIRED - 3.20.6 OK 'hpaio found in /etc/sane.d/dll.conf'
error: NOT FOUND OR FAILED TO LOAD! Please reinstall HPLIP and check for the proper installation of scanext.
error: scanext Scan-SANE-Extension REQUIRED - 3.20.6 MISSING 'scanext needs to be installed'
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
No devices found.
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
cp1025nw
--------
Type: Unknown
Device URI: usb://HP/LaserJet%20CP%201025nw?serial=0YM51TSKPR1a
--------------
| PERMISSION |
--------------
error: Unsupported model: HP_LaserJet_CP_1025nw
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
None
Missing Optional Dependencies
-----------------------------
None
Total Errors: 9
Total Warnings: 1
I have no idea what happen. I suppose that the issue is between the connection (I mean feedback) between the printer and the PC, but I can't fix it.
Thank you.
Ruy
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09-16-2020, 11:07 AM
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#2
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Senior Member
Registered: Aug 2016
Posts: 3,345
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I am on fedora and used to do the hplip install using the hplip-(version).run file downloaded directly from HP here before the distribution packages became clean enough to do everything needed. The .run file takes care of the compiling and installing for you and with the .tar.gz file you have to do that manually.
One thing I found with that method of installing/updating hplip was that it worked best when installed directly by the user instead of root. It would ask for the root password during the install so that when needed it had access to put the bits where needed. Both the .run file and hp-setup were smart enough to know when they needed root access and when not. Hp-setup also pulls in the plugin for you. You can download the hplip-plugin-xxx.run file from here and point hp-setup to that if you wish, or allow hp-setup to download it for you. AFAIK the plugin is only needed to support the scanner.
HP has detailed information on how to do the hplip installation using the .run file here .
I had a lot of problems doing the install as root, similar to what you are having when using sudo.
I would suggest doing a removal of both all configured HP printers and the hplip software, then reinstall as a regular user. That should solve the issues you are having.
Here are some other items I find as possibly problematic:
1. Configuring the printer in cups is not necessary and can be counter-productive, especially if it uses the wrong driver. Hp-setup will configure the printer for you with the proper driver if installed correctly.
2. Why are you installing foo2zjs-nightly? Is it really needed for the printer? That is an additional printer driver and may conflict with HPLIP, especially when installed after hplip.
3. If your printer is capable of scanning ( I don't think it is ) and you wish to use your scanner you will need to install scanning software. It recommends xsane in the check ouput.
4. For the best results you should fix all the errors shown in the dependencies area, especially the REQUIRED and MISSING ones. Those can prevent the full and functional install. The OPTIONAL and MISSING ones can be ignored, but some functionality may be impacted.
Fix the compile errors first then worry about the install and setup after the compile completes properly!
Last edited by computersavvy; 09-16-2020 at 11:13 AM.
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09-17-2020, 02:59 PM
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#3
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LQ Guru
Registered: Jan 2006
Location: Ireland
Distribution: Slackware, Slarm64 & Android
Posts: 17,262
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I think you can get away from root in /etc/cups/cupsd.conf. I use the interface at http://localhost:631 for most setup stuff once the printer is in.
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09-18-2020, 07:06 PM
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#4
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Member
Registered: Feb 2018
Posts: 43
Original Poster
Rep: 
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Hello computersavvy, thanks for your answer, I'll try to clarify the items you sugest:
1. I was wrong, configure the printer in CUPS is not neccesary, with hp-setup is enough.
2. Again, I was wrong. foo2zjs-nightly is an alternative to hplip, is one or the other, not the boot. I was reading the wiki and said that since 2018 exist some conflicts between the both.
3. The printer is not capable of scanning (is only a printer).
4. Yes, I was trying, but not work. I must be said that I try to install the dependencies required but I can't, especially with python3-pyqt4. Now pyqt4 is not working, is for old version of python, actually is used pyqt5. I install pyqt5 but still not working.
Today I uninstall cups, cups-pdf, foo2zjs-nightly, hplip and hplip-plugin, and try to reinstall the printer again, but nothing. The same problem.
And then I try to install it from .run as you suggest, but when I run the command:
Code:
sh hplip-3.20.6.run
I get the output:
Code:
ModuleNotFoundError: No module named 'distro'
As alternative I try with the package, and when I try:
The output is:
Code:
==> ERROR: PKGBUILD no existe.
So, I leave the work for today. I'm too tired to try found a solution now, so I will return tomorrow  .
Thank you.
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09-18-2020, 07:09 PM
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#5
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Member
Registered: Feb 2018
Posts: 43
Original Poster
Rep: 
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Hello business_kid, thank you for the answer.
I try to configure the printer in this way (with the browser), but the driver is not loaded so is not detected, it require a PPD file, which I can't find.
Thank you.
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09-19-2020, 05:16 AM
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#6
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LQ Guru
Registered: Jan 2006
Location: Ireland
Distribution: Slackware, Slarm64 & Android
Posts: 17,262
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Let me clear up a few things. Cups uses python2 IIRC. hp-setup should download the PPD for you.I've even had the browser interface do it.
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09-19-2020, 05:54 AM
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#7
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LQ Guru
Registered: Sep 2003
Location: Auckland, NZ
Distribution: openSUSE Leap
Posts: 5,961
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Not quite. The ppd files (for supported models) are included as part of the hplip package.
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09-19-2020, 05:27 PM
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#8
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Member
Registered: Feb 2018
Posts: 43
Original Poster
Rep: 
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Hello guys, the problem I don't understand is why there are not communication between the PC and the printer, if it is read with the lsusb. I suppose that is caused for the python library required, but I can't find it in the repositories.
When I install hplip from pacman, it not work.
But, in the other hand, when I try to install it with the makepkg or with the .run file, I can't do it.
The output I get when I try to install hplip with the .run file is:
Code:
HP Linux Imaging and Printing System (ver. 3.20.6)
HPLIP Installer ver. 5.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Installer log saved in: hplip-install_Sat-19-Sep-2020_18:21:32.log
Traceback (most recent call last):
File "/home/rodrigo/Downloads/HPLIP/Instalar/hplip-3.20.6/base/password.py", line 85, in get_distro_name
os_name = platform.dist()[0]
AttributeError: module 'platform' has no attribute 'dist'
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "./install.py", line 241, in <module>
text_install.start(language, auto, test_depends, test_unknown, assume_network, max_retries, enable, disable)
File "/home/rodrigo/Downloads/HPLIP/Instalar/hplip-3.20.6/installer/text_install.py", line 63, in start
core = CoreInstall(MODE_INSTALLER, INTERACTIVE_MODE)
File "/home/rodrigo/Downloads/HPLIP/Instalar/hplip-3.20.6/installer/core_install.py", line 240, in __init__
self.passwordObj = password.Password(ui_mode)
File "/home/rodrigo/Downloads/HPLIP/Instalar/hplip-3.20.6/base/password.py", line 118, in __init__
self.__readAuthType() # self.__authType
File "/home/rodrigo/Downloads/HPLIP/Instalar/hplip-3.20.6/base/password.py", line 141, in __readAuthType
distro_name = get_distro_name().lower().replace(" ","")
File "/home/rodrigo/Downloads/HPLIP/Instalar/hplip-3.20.6/base/password.py", line 87, in get_distro_name
import distro
ModuleNotFoundError: No module named 'distro'
Thank you.
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09-21-2020, 05:57 AM
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#9
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LQ Guru
Registered: Jan 2006
Location: Ireland
Distribution: Slackware, Slarm64 & Android
Posts: 17,262
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It's telling you there's no module 'distro' or somesuch
Code:
bash-5.0$ find -name 'dist*'
./distutils
./distutils/dist.pyo
./distutils/dist.py
./distutils/dist.pyc
./site-packages/distro-1.4.0-py2.7.egg-info
./site-packages/nuget/distutils.command.bdist_wininst.py
./site-packages/distro.py
./site-packages/distro.pyc
./site-packages/setuptools/command/dist_info.py
./site-packages/setuptools/command/dist_info.pyc
./site-packages/setuptools/dist.py
./site-packages/setuptools/dist.pyc
./site-packages/pip/_internal/distributions
./site-packages/pip/_internal/utils/distutils_args.py
./site-packages/pip/_internal/utils/distutils_args.pyc
./site-packages/pip/_vendor/distro.py
./site-packages/pip/_vendor/distro.pyc
./site-packages/pip/_vendor/distlib
bash-5.0$
I imagine you're missing some of the ones in site-packages/
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09-21-2020, 08:24 AM
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#10
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Member
Registered: Feb 2018
Posts: 43
Original Poster
Rep: 
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Hello business_kid, after the last post, I was looking and reading in internet and I found the same result. So I install the python-distro and python2-distro packages and try to install with the .run file.
Code:
[rodrigo@escritorio Instalar]$ sh hplip-3.20.6.run
The output is:
Code:
HP Linux Imaging and Printing System (ver. 3.20.6)
HPLIP Installer ver. 5.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Installer log saved in: hplip-install_Mon-21-Sep-2020_09:10:10.log
\
note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.
error: Auto installation is not supported for 'unknown' distro so all dependencies may not be installed.
Please install manually as mentioned in 'http://hplipopensource.com/hplip-web/install/manual/index.html' web-site
Press 'y' to continue auto installation. Press 'n' to quit auto instalation(y=yes, n=no*): n
When I go to the link page, is not found.
If I run the command:
Code:
[rodrigo@escritorio ~]$ find -name 'dist*'
There are no output.
I install this two packages because are the only ones in the Arch repository.
Thank you.
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09-22-2020, 03:19 PM
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#11
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LQ Guru
Registered: Jan 2006
Location: Ireland
Distribution: Slackware, Slarm64 & Android
Posts: 17,262
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Don't know about the .run file. I always installed the package in whatever distro I was abusing at the time. I forgot to say, whatI did in my last post was
Code:
cd /usr/lib(64)/python2.7
find -name 'dist*'
It needs to keep track of the Python version number, and the linux version. Hope that's clearer.
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09-22-2020, 06:01 PM
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#12
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Member
Registered: Feb 2018
Posts: 43
Original Poster
Rep: 
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Hello business_kid, I'm using the .run file because the pacman package give me errors, so I try to install it from the .run file.
Here the code:
Code:
[rodrigo@escritorio ~]$ cd /usr/lib64/python2.7
[rodrigo@escritorio python2.7]$ find -name 'dist*'
./site-packages/distro.pyo
./site-packages/setuptools/command/dist_info.py
./site-packages/setuptools/command/dist_info.pyc
./site-packages/setuptools/command/dist_info.pyo
./site-packages/setuptools/dist.py
./site-packages/setuptools/dist.pyo
./site-packages/setuptools/dist.pyc
./site-packages/distro-1.5.0-py2.7.egg-info
./site-packages/distro.py
./site-packages/distro.pyc
./distutils
./distutils/dist.py
./distutils/dist.pyo
./distutils/dist.pyc
Perhaps this is usefull for the python versions:
Code:
[rodrigo@escritorio ~]$ /usr/bin/python3 -V
Python 3.8.5
[rodrigo@escritorio ~]$ /usr/bin/python2 -V
Python 2.7.18
I'm using Archlinux:
Code:
[rodrigo@escritorio ~]$ cat /proc/version
Linux version 5.8.10-arch1-1 (linux@archlinux) (gcc (GCC) 10.2.0, GNU ld (GNU Binutils) 2.35) #1 SMP PREEMPT Thu, 17 Sep 2020 18:01:06 +0000
Thank you.
Last edited by ruy; 09-22-2020 at 06:02 PM.
Reason: Forget the appreciation.
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09-23-2020, 11:06 AM
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#13
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LQ Guru
Registered: Jan 2006
Location: Ireland
Distribution: Slackware, Slarm64 & Android
Posts: 17,262
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Ok, just a quick check: I've got 14 entries in site-packages, you've got 10. Why not sort that out. There's a thing in python called pip (for python2.x) and pip3(for python3.x).
It installs and uninstalls modules. Man pip is your friend. You don't appear to have any site-packages/pip/ stuff.
Things can be installed without having pip install them. You might have to diff them to be sure. I'd also point out that solving problems usually requires more effort at your end than I've seen from you to date. Problems in linux don't usually go away magically. You may have to bend them straight.
Have you Arch Linux?
Last edited by business_kid; 09-23-2020 at 11:09 AM.
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09-23-2020, 05:18 PM
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#14
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Member
Registered: Feb 2018
Posts: 43
Original Poster
Rep: 
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Hello business_kid, I have a very bad experience installing and using pip. In my notebook I install pip and when I update the system, it break it and I have to do a clean installation, so I decided not use pip, instead pip I use the official repositories python-package, as I use a little number of modules from python I have no problem since I install it in this way.
When I have some problem I follow this way:
1. Search in internet and the official forums and pages (in this case Arch wiki) and other sources, and I try to solve it myself.
2. If the point 1 fail (I can't solve the problem), I go to some forum (like this) to find some help from people who knows a lot more.
In this case I try a lot of things but still not working, so I came here. I know that there are not magical solutions, but I have no idea which is the problem.
I have Arch Linux in my notebook since around 3 years ago and in this PC (desktop) from 4 months ago (previously it had installed windows 7). I love this distro and usually I have no problems with it.
Thank you.
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09-24-2020, 04:42 AM
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#15
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LQ Guru
Registered: Jan 2006
Location: Ireland
Distribution: Slackware, Slarm64 & Android
Posts: 17,262
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Then I'm not sure I can help you. Personally, I'd recommend a different distro.
Arch is one of these 'roll up your sleeves type distros and you need to compile stuff. The .run file presumes a normal distro, and is hardly suitable. Pip is normally simple, no issuesIt seems like yo0urt python is hosed and cups requires python. Go figure.
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