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Old 06-26-2022, 08:21 PM   #1
ObsoleteMan
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HP ELITEBOOK 8760W display and touchpad issues


Hi there,

I recently bought an HP ELITEBOOK 8760W and after installing Debian 11.3 Firmware I noticed a couple of things:
1. The brightness slider in System Settings is there but does not work at all.
2. The right mouse button below the touchpad also does not work.

Here are some specs:

Display NVIDIA GF104GLM [Quadro 3000M]
Touchpad Synaptics Inc. PnP device SYN0182

I must decide to return it or keep with it.

Any ideas are appreciated.

Mike
 
Old 06-26-2022, 09:50 PM   #2
frankbell
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I gather that it is a used machine? I did a web search and turned up reviews from nearly a decade ago.

I can't speak to the NVidia issue, but the touch pad issue, with one button that works and one that does not, sounds like a hardware problem to me, which would merit a return.

Just my two cents.
 
Old 06-27-2022, 11:09 PM   #3
ObsoleteMan
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Your tow cents are worth five bucks;-}

Yes, it is from Ebay. I've tried Knoppix as well as Mint and Deb 10, and the button still don't work. Therefore your view of the mouse problem makes sense. If I could fix the screen brightness issue and find a replacement touchpad I will keep the machine. after all it is a 86.00 fixer upper. I've contacted the seller about the mouse problem and suggested a replacement trackpad assembly instead of a return.

In the meantime, I've downloaded the NVIDIA GF104GLM [Quadro 3000M] display driver for Linux and I'll work on that tomorrow.

Thanks and keep you posted
 
Old 06-27-2022, 11:12 PM   #4
ObsoleteMan
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Your two cents are worth five bucks;-}

Yes, it is from Ebay. I've tried Knoppix as well as Mint and Deb 10, and the button still don't work. Therefore your view of the mouse problem makes sense. If I could fix the screen brightness issue and find a replacement touchpad I will keep the machine. after all it is a 86.00 fixer upper. I've contacted the seller about the mouse problem and suggested a replacement trackpad assembly instead of a return.

In the meantime, I've downloaded the NVIDIA GF104GLM [Quadro 3000M] display driver for Linux and I'll work on that tomorrow.

Thanks and keep you posted
 
Old 07-05-2022, 01:25 PM   #5
ObsoleteMan
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HP ELITEBOOK 8760W follow up brightness issue

After trying Debian, Knoppix, and Mint I found Manjaro had the graphics drivers needed for brightness control. Perhaps Debian 11.3 will include the correct drivers in a future update. In the meantime, Manjaros' it. That's one problem out of the way.

I'm sure the trackpad button is a hardware problem, but I can live with that for now.

Thank you Mr. Bell for your advice.
 
  


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