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Having trouble installing a piece of hardware? Want to know if that peripheral is compatible with Linux?

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Old 06-22-2020, 10:47 AM   #1
GPGAgent
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HP D1470 Inkjet Printer - printing black is very faint


My HP D1470 inkjet printer is not printing black correctly.
It's connected via a USB cable.
I've done all the usual things which are

1 Loaded the latest HPLIP printer software 3.20.6 and rebooted machine
2 Used a new black cartridge
3 Physically cleaned the print head and the contacts in the carrier and cartridge
4 Cleaned the printer via HP Device Manager menu of HPLIP Status Service app
(Two cycles worth of the three cleaning processes the option executes)
5 Aligned the printheads

This has made no difference.

Colour seems to be okay.

Any other tips before I bin the machine and buy a new printer?

And if I do buy a new printer what should I get - I print about 150 sheets a month.
 
Old 06-23-2020, 07:04 PM   #2
scasey
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Does it work on Windows?
I ask because this appears to be something you should go tp HP support with, not a Linux forum.
https://support.hp.com/gb-en/product.../model/3439295
 
Old 06-24-2020, 01:46 PM   #3
GPGAgent
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Quote:
Originally Posted by scasey View Post
Does it work on Windows?
I ask because this appears to be something you should go tp HP support with, not a Linux forum.
https://support.hp.com/gb-en/product.../model/3439295
I don't use Windows, I use Linux and I thought the Hardware forum would be a good place, thanks for your reply tho'

Just in case:

Linux - Hardware This forum is for Hardware issues.
Having trouble installing a piece of hardware? Want to know if that peripheral is compatible with Linux?

And yes I did go to https://support.hp.com/gb-en/product.../model/3439295
 
Old 06-24-2020, 02:48 PM   #4
beachboy2
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GPGAgent,

As per scasey's advice, before you give up on this printer, ask your 20 year old mate at work to try it on W10 and see if it works:

https://www.linuxquestions.org/quest...er-4175677571/
 
Old 06-27-2020, 05:03 AM   #5
business_kid
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+1 on scasey & beachboy2.

Every problem of that nature I've run down on inkjets has been a cartridge, or colour settings. I've left inkjets behind as toner doesn't dry out.
 
Old 06-27-2020, 11:56 PM   #6
obobskivich
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Is the printer loading some wild color profile? I don't know what distro/DE you're using, but on XFCE in 'Settings' go for 'Color Profiles' and it should have both your display(s) and printer in there - maybe it has selected something dumb? I'm not sure I've ever seen this happen on printers before, but I've seen it happen plenty with monitors either bringing their own color profile or specifying something improperly in their EDID and they have to be reset to something more generic. This can happen in Linux and Windows - fortunately neither of them seems to 'hide' Color Profiles in their DE.

Sorry that I'm not sure on how you'd go find this via CLI commands.
 
Old 06-28-2020, 11:23 AM   #7
DavidMcCann
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Do you have the manual? You can download it from the HP site. My printer is a laser, but in the trouble-shooting section it mentions pale printing and suggests you check that the ink-saving (or draft) mode is not enabled and that the resolution is not set too low.
 
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