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Having trouble installing a piece of hardware? Want to know if that peripheral is compatible with Linux?


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Old 10-01-2007, 07:51 PM   #1
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HP D1420 Printer Problem

I recently purchased an inexpensive printer to use as a second printer. I use HP PSC1400 as my main printer. The new printer was a HP D1420. There are no drivers listed for the D1400 series in the add printer dialog. I'm running Debian 4.0. Has anyone had any experience getting this printer to work or have any suggestions? I'm relatively new to Linux, but have quite a bit of general PC knowledge. I'm not afraid of or unfamiliar with the terminal, but admit to a lot of ignorance at this point on getting things to work that require the command line. For example, I downloaded the new file, but don't know how to install it. I tried various ways of running the script, including copying it and pasting it into a terminal window after logging on as SU, but nothing seems to work. Any suggestions.
Old 10-01-2007, 08:57 PM   #2
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First install CUPS printer software. Then install the latest HP printer drivers from
Old 10-01-2007, 09:21 PM   #3
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Thanks. I already had the CUPS printer software installed, but there were no drivers shown for the D1420. I went on the HP site and did some searching and found the D1420 is supported but you need to use the Deskjet 3320 driver. I went back and installed that driver and the printer seems to work fine. I'll have to see if the margins et al. come out ok as I do more printing with it. The test page did not print the line on the bottom of the box. I'm going to try a few other print jobs. At only about $38 for the printer with color available it's worth a little time to make it work. Thanks for the reply.
Old 10-01-2007, 10:22 PM   #4
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One thing I do still need help with is installing the updated HP file. How do I install the file?
Old 10-02-2007, 05:40 AM   #5
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I've done it a lot as my D4160 has problems with older versions of hplip. But the instructions are long and complicated as they involve first what is not in their website instructions, that is completely purging everything hp from your system first.

I don't know which distro you use but in Debian I aptitude search hp and then aptitude purge and give it the list of hp stuff. Let it go ahead and remove whatever it needs to. In OpenSUSE, well just wait a few days and install OpenSUSE 10.3 and you won't need to bother uninstalling hplip or using installer script as it comes with the latest.

It is kind of impossible to get the new hplip installed over the ones installed by the distro's without purging the older stuff first.

Then you need to print out the installation instructions on the hplip website.

Follow the instructions for the automatic installer (that .run file you have) only if it supports your distro, otherwise download the tar manual install file.

Whichever, you'll need to follow the directions and get everything they say to install as dependency's, all those dev files, etc, installed even though they may have slightly different names on your distro.

You likely have some of it left over and installed already which is fine. That line they give to install it really doesn't work as they are named differently on different distro's. On Debian just do aptitude search for the stuff and then aptitude show for the different things to see what they are and see if they install some of the other stuff as dependencies or recommends, which aptitude includes by default.

Once you have that stuff in there you can go ahead and run the file. You right click it and in the Properties Permissions tab it should be read/write, read, read and make executable.

Then you do whatever it says to type into the terminal to get it to run, including any --switches the directions say to use.

It was a bit easier on OpenSUSE when I needed to do it there, as the installer is capable of downloading and using YaST to install what it needs on its own.

Do not run the installer as root! It'll mess things up! It will ask you for your root password when it needs it.

It really does a nice job of setting it all up. It runs hp-setup to install the printer when it's done. Make sure to follow all the instructions regarding what to do for its closing scripts when the install and setup is completed. It sets the right permissions, links and stuff.

Then, to further configure things hp-toolbox is terrific, with lots of tools for configuration, level indicators, print settings, etc.

For future upgrades you can use the installer (keep all the folders it makes where they are) to uninstall things but really, once you've used their installer the new versions can upgrade over what it finds. It'll remove some of it and just overwrite the rest with newer file versions.

I forget exactly the command to start it. But the instructions tell you. Stick the .run file in your home folder, open a terminal there and type in what they tell you. But purge the older stuff and install the dependencies first.


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