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Old 09-21-2004, 05:16 PM   #1
natm
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Registered: Sep 2004
Distribution: Ubuntu 7.04
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how to get online with fedora core 2?


I have a new dell dimension 2400 with the standard modem. I am running fedora core 2 and when I try to get online it says something about how it's not configured. I am using the standard tool and put in the ISP name and number and username and password. I am not sure if this is a hardware or software error so I put it here.

 
Old 09-22-2004, 06:19 AM   #2
DaneM
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Registered: Oct 2003
Location: Chico, CA, USA
Distribution: Linux Mint
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Hello, natm.

The first thing you should do is to find out exactly what modem you have in your computer. First, try to get the information from the Dell web site or by emailing somebody there. You will need the brand, the model and, most importantly, the CHIPSET's brand and model.

If you can't get the info this way, you'll have to take a look at the modem itself. To do this, open your computer case (this may void your warranty!) and remove your modem card. BE SURE THAT YOUR COMPUTER IS UNPLUGGED AND THAT YOU ARE TOUCHING THE METAL COMPUTER CASE WHEN YOU DO THIS! Improper handling at this point could fry your computer permanantly. Write down every bit of letters and numbers that you can find on the modem's board. Make note of where you found these letters and numbers. Now search google for the letters and numbers found on the largest chip on the modem. This should tell you what you need to know to continue. If not, look for the other text.

Hopefully, you've managed to figure out what kind of modem you have and which chipset is on it (most importantly). Now search the web for drivers for that particular chipset, or if you were unable to find any info on the chipset, search for drivers by the modem brand and model. Hopefully somebody's written one that works with your kernel. (Find out which kernel version you have.) From there, you'll probably just need to follow the instructions that come with the driver. If that doesn't work, post your results (errors, etc.) and a description of your problem(s) and I'll help you figure it out as time and brainpower permits.

Another quick tip is to make sure that you've got the right device selected in your dialing program (KPPP?). If it's KPPP, open it up and go to configure, modem, query modem. If you get something like "ATI 1: blahblahblah"...."ATI 7: blahblahblahblah" and it looks like something a modem might say, you've got the right device selected. If not, go to the device tab and start playing guess-and-check with the modem device pulldown menu, querying the modem each time you change the device location.

I hope this helps.

--Dane

Last edited by DaneM; 09-22-2004 at 06:21 AM.
 
Old 09-22-2004, 08:10 AM   #3
Skyline
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Registered: Jun 2003
Distribution: Debian/other
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In addition, have a look at the scanModem tool and other resources at the Linmodems.org website:

http://linmodems.org/
 
  


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