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08-03-2022, 06:51 AM
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#1
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LQ Newbie
Registered: Aug 2022
Posts: 8
Rep:
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How to convince the hardware manufacturer to provide the drivers?
Greetings to this Community and thanks for accepting me.
I recently bought a Huawei laptop, which comes with Windows, with the intention of installing Linux. I thought hardware support for standard commercial products was normal in 2022, but I was wrong. To my disappointment, I discovered that there is currently no driver for the ES8336 sound card and AMD processor.
I contacted Huawei, AMD and Everest Semiconductor (ES), but so far none of them seem interested in providing support.
I admit I was naive to think that a private company could start software development without expecting to make money from it (desktop Linux users are still a relatively small community, I think), but now I am curious to understand why there is so much hardware supported. What approach was used to convince the manufacturer to provide the drivers?
EDIT: I know that there has been a similar question in the past, but the answers were focused on solving the particular issue rather than addressing the topic in general.
Last edited by andreaconsole; 08-03-2022 at 06:54 AM.
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08-03-2022, 07:21 AM
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#2
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LQ Addict
Registered: Mar 2012
Location: Hungary
Distribution: debian/ubuntu/suse ...
Posts: 24,253
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There is no answer. They do what they want, what they think is most useful for them.
With those new hardware, we usually have to wait a few months or a year to have a working driver (on linux).
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2 members found this post helpful.
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08-03-2022, 08:13 AM
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#3
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Moderator
Registered: Mar 2011
Location: USA
Distribution: MINT Debian, Angstrom, SUSE, Ubuntu, Debian
Posts: 9,954
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They need a business reason to do so. Likely they will eventually as pan64 notes.
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1 members found this post helpful.
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08-03-2022, 09:36 AM
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#4
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LQ Newbie
Registered: Aug 2022
Posts: 8
Original Poster
Rep:
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OK, thank you.
I think you are right. The problem with the sound card goes back more than a year; I hope this means that the solution is close, despite the negative responses I'm getting...
Last edited by andreaconsole; 08-03-2022 at 09:43 AM.
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08-03-2022, 10:35 AM
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#6
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LQ Guru
Registered: Oct 2004
Distribution: Arch
Posts: 5,415
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08-03-2022, 10:36 AM
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#7
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LQ Newbie
Registered: Aug 2022
Posts: 8
Original Poster
Rep:
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Thank you for your clarification. I oversimplified because I don't expect to find the solution to my specific problem here. In fact I'm trying to explore unusual approaches after having checked also with the linux sof project community, who is on the front line for this topic. I've tried Kubuntu with the latest kernel, and also a custom kernel that solves the issue for intel systems. Then I was told that AMD is a different beast that requires specific developments (5.18 and 5.19 address es8336 only for intel platforms), the first step being having AMD developing a driver to integrate in the kernel.
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08-03-2022, 10:37 AM
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#8
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LQ Guru
Registered: Oct 2004
Distribution: Arch
Posts: 5,415
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Yes, I read further on that after I posted. Looks like there is work on it.
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08-03-2022, 10:38 AM
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#9
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LQ Newbie
Registered: Aug 2022
Posts: 8
Original Poster
Rep:
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Yes, intel support is almost granted. But there is nothing regarding AMD apart from people complaining. You will see that I'm already active in AMD-related topics(as a complainer).
Last edited by andreaconsole; 08-03-2022 at 11:28 AM.
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08-03-2022, 01:26 PM
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#10
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LQ Guru
Registered: Nov 2003
Location: Canada
Distribution: distro hopper
Posts: 11,352
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What issue are you seeing with Linux on that laptop, exactly?
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08-04-2022, 11:03 AM
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#12
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LQ Veteran
Registered: Jul 2006
Location: London
Distribution: PCLinuxOS, Salix
Posts: 6,243
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Support for that sound card was introduced into version 5.16 of the kernel this spring. You could try one of the distros listed here: 5.18 kernel
I can't see that a sound card would work differently with Intel and AMD. I've always used AMD desktops with no problems.
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08-04-2022, 02:48 PM
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#15
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LQ Newbie
Registered: Aug 2022
Posts: 8
Original Poster
Rep:
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I see it is about an Alldocube GT Book, which has an Intel processor. As I said, support for Intel is almost ready, even if it needs some "ironing" and some case by case patch.
Have you seen somewhere anyone having success with an AMD powered laptop?
Last edited by andreaconsole; 08-04-2022 at 02:49 PM.
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