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Old 11-12-2006, 04:38 PM   #1
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Registered: Oct 2005
Distribution: Fedora, Red Hat, BSD
Posts: 9

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Question How do I check my Motorola Modem to see if it works properly, What's Next step?

Dear Helper,

I have downloaded the "SM56_5.1_I386.rpm" driver from manufacturer website ,
Although my redhat version is 7.2, the two drivers that site contained was for redhat 7.1 , redhat 7.3,
So I downloaded the one for redhat 7.1 and installed properly (error free) on my computer,

How do I check my Modem to see if it works properly,

Also, how can I connect to the internet, what's next step,
I have configured the Internet configuration part,
The books and help text say that I only need to use Mozilla and it will connect automatically, but really nothing happens,

Please help me,
Anything would help,


PS Here I paste my scanModem ModemData.txt file.

Only plain text email is forwarded by the List Server.
Do use the following as the email Subject Line:
SomeName, YourCountry Red Hat Linux release 7.2 (Enigma)
Kernel kernel 2.4.7-10
This will alert cogent experts, and distinguish cases in the Archives.
YourCountry will enable Country Code guidance.
Occassionally responses are blocked by an Internet Provider mail filters.
So in a day, also check the Archived responses at .
Local Linux experts can be found through:
-------------------------- System information ----------------------------
Red Hat Linux release 7.2 (Enigma)
Linux version 2.4.7-10 ( (gcc version 2.96 20000731 (Red Hat Linux 7.1 2.96-98)) #1 Thu Sep 6 17:27:27 EDT 2001
scanModem update of: 2006_November_07
The modem symbolic link is /dev/modem -> /dev/sm56

USB modem not detected.

Modem or host audio card candidates have firmware information:

PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
02:02.0 1057:3052 1057:3020 Modem: Motorola: Unknown device 3052

Modem interrupt assignment and sharing:

--- Bootup diagnositcs for card in PCI slot 02:02.0 ----
PCI: Found IRQ 10 for device 02:02.0
PCI: Sharing IRQ 10 with 02:02.0

=== Finished modem firmware and bootup diagnostics section. ===
=== Next deducing cogent software ===

For candidate modem in PCI bus: 02:02.0
Class 0703: 1057:3052 Modem: Motorola: Unknown device 3052
Primary PCI_id 1057:3052
Support type needed or chipset: Motorola

Vendor=1057 is Motorola with some service provided through
vendor=11d4 Analog Devices Inc. Drivers are available for VERY FEW 2.4.n kernels
and for 2.6.n only a Fedora 2.6.9-1.667 at
A driver is NOT available for this kernel 2.4.7-10.

Motorola seems to be only providing source code to some equipment mnaufacturers,
who may provide particular compiled Linux drivers with their products.
See details in Motorola.txt

---------------- end Motorola section ------------------------

Completed candidate modem analyses.

A UDEV device file system is not active.

Versions adequately match for the compiler installed: 2.96
and the compiler used in kernel assembly: 2.96

Kernel-header resources needed for compiling are not manifestly ready!

If compiling is necessary packages must be installed, providing:

Checking pppd properties:
-rwxr-xr-x 1 root root 177244 Aug 10 2001 /usr/sbin/pppd

In case of an "error 17" "serial loopback" problem, see:

To enable dialout without Root permission do:
$ su - root (not for Ubuntu)
chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
chmod a+x /usr/sbin/pppd

Checking settings of: /etc/ppp/options

Don't worry about the following, it is for the experts
should trouble shooting be necessary.
================================================== ========

Checking for modem support lines:
/device/modem symbolic link: lrwxrwxrwx 1 root root 9 Nov 12 12:17 /dev/modem -> /dev/sm56
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:

Within /etc/modprobe.conf files:

Within any ancient /etc/devfs files:

Within ancient kernel 2.4.n /etc/module.conf files:

--------- end modem support lines --------
Old 11-13-2006, 12:51 AM   #2
Simon Bridge
LQ Guru
Registered: Oct 2003
Location: Waiheke NZ
Distribution: Ubuntu
Posts: 9,211

Rep: Reputation: 198Reputation: 198
Your next step is to trash RH7.2 in favour of a modern distro. If your hardware will not run anything larger (or you have some other, overwhelmingly compelling, reason), try at least RH9. Seriously.

Having installed the driver, you have to configure the modem using the internet configuration wizard from a submenue off the "hat" menue. (It's been ages, so I don't recall the exact layout.)

Once configured, there is a network device control which will let you dial out. Once a connection is established, mozilla will be able to do its work.

Honestly though, you will have a nightmare time trying to run that distro... your kernel is wildly out of date. According to
The latest stable version of the Linux kernel is:
The latest 2.4 version of the Linux kernel is:
This basically means you will need to update everything... sometime.

Honestly though - you will face
Old 11-15-2006, 02:50 PM   #3
Senior Member
Registered: Nov 2004
Distribution: Mandriva mostly, vector 5.1, tried many.Suse gone from HD because bad Novell/Zinblows agreement
Posts: 1,606

Rep: Reputation: 53
How do I check my Modem to see if it works properly,
yes newer distro would be very good

testing the modem is best done with wvdial rather than kppp
Explanation about wvdial and testing your connection are tested at length at
and in some of the scanmodem outputs you have

one of the great tool is ping, and one of the pitfall is resolv.conf not being up to date


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