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Old 02-16-2015, 01:18 AM   #16
JZL240I-U
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Interesting. Thanks for sharing your experiences .
 
Old 05-18-2015, 10:13 AM   #17
JZL240I-U
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Well, as they say, the guilty always come back to the scene of the crime ... .

At long last (before the next reorganization of my disks) I tried it what with the extraction of the .ima file, dd'ed it over to an USB-stick and booted that -- and got

Code:
- Init Disk Bad or missing Command Interpreter: command.com /P /E:256
Umm. Yes. Probably Seagate doesn't like me.


Last edited by JZL240I-U; 05-18-2015 at 10:16 AM.
 
Old 05-19-2015, 06:53 AM   #18
JZL240I-U
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Quote:
Originally Posted by JZL240I-U View Post
Ah okay. Thanks for the link. I think I'll risk it for learning's sake ... I'll mark this thread as solved...
I learned, that there is no real reason for win and mac versions. The update will run under FreeDOS. I'll undo the [solved] label of the thread, updating the firmware still doesn't work.

Last edited by JZL240I-U; 05-27-2015 at 07:44 AM.
 
Old 03-15-2016, 09:09 PM   #19
otaviolb
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Seagate Expansion Desktop

Similar problem here: Seagate Expansion Desktop is not recognized. Since it is USB3, USB2 compatible, not SATA, I am afraid to run the application as proposed by Alecz20.

Problem: The external HD 2TB from Seagate worked fine in linux. There are two ext2 partitions and one vfat partition (empty). One of the ext2 is my backup, which I need by this time. Now opensuse does not recognize it anymore, as I show next. Googling showed similar troubles to exist, but none of them solved.

First, the basics:
Code:
> cat  /etc/os-release 
NAME=openSUSE
VERSION="13.1 (Bottle)"
VERSION_ID="13.1"
PRETTY_NAME="openSUSE 13.1 (Bottle) (x86_64)"
ID=opensuse
ANSI_COLOR="0;32"
CPE_NAME="cpe:/o:opensuse:opensuse:13.1"
BUG_REPORT_URL="https://bugs.opensuse.org"
HOME_URL="https://opensuse.org/"
ID_LIKE="suse"

> uname -r 
3.12.53-40-desktop
Make sure that modules are loaded:
Code:
> sudo /sbin/modprobe xhci_hcd
> echo $?
0
What happens after plugging in the usb port?
Code:
> lsusb
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 009: ID 0bc2:3320 Seagate RSS LLC SRD00F2 [Expansion Desktop Drive]
What dev is it? Unknown:
Code:
> sudo /usr/sbin/fdisk -l

Disk /dev/sda: 1000.2 GB, 1000204886016 bytes, 1953525168 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes
Disk label type: dos
Disk identifier: 0x000777b1

   Device Boot      Start         End      Blocks   Id  System
/dev/sda1   *   123715584   165662719    20973568   83  Linux
/dev/sda2       165662720  1214240767   524289024   83  Linux
/dev/sda3       115345408   119539711     2097152   82  Linux swap / Solaris
/dev/sda4      1214240768  1953523711   369641472   83  Linux
Partition table entries are not in disk order
/dev/sda{1..5} belongs to the internal HD, not the external one. Additional outputs /dev/sda{1..3} were expected here, but they did not came.

However, kernel sees something, like serial numer, vendor:
Code:
> sudo dmesg | tail
[440442.772236] SFW2-INext-DROP-DEFLT IN=enp3s0 OUT= MAC= SRC=fe80:0000:0000:0000:76d0:2bff:fe81:e911 DST=ff02:0000:0000:0000:0000:0000:0000:00fb LEN=84 TC=0 HOPLIMIT=255 FLOWLBL=0 PROTO=UDP SPT=5353 DPT=5353 LEN=44 
[440698.724327] SFW2-INext-DROP-DEFLT IN=enp3s0 OUT= MAC= SRC=fe80:0000:0000:0000:76d0:2bff:fe81:e911 DST=ff02:0000:0000:0000:0000:0000:0000:00fb LEN=84 TC=0 HOPLIMIT=255 FLOWLBL=0 PROTO=UDP SPT=5353 DPT=5353 LEN=44 
[441210.436975] SFW2-INext-DROP-DEFLT IN=enp3s0 OUT= MAC= SRC=fe80:0000:0000:0000:76d0:2bff:fe81:e911 DST=ff02:0000:0000:0000:0000:0000:0000:00fb LEN=84 TC=0 HOPLIMIT=255 FLOWLBL=0 PROTO=UDP SPT=5353 DPT=5353 LEN=44 
[442233.848545] SFW2-INext-DROP-DEFLT IN=enp3s0 OUT= MAC= SRC=fe80:0000:0000:0000:76d0:2bff:fe81:e911 DST=ff02:0000:0000:0000:0000:0000:0000:00fb LEN=84 TC=0 HOPLIMIT=255 FLOWLBL=0 PROTO=UDP SPT=5353 DPT=5353 LEN=44 
[443712.658629] usb 2-1.1: new high-speed USB device number 9 using ehci-pci
[443712.805098] usb 2-1.1: New USB device found, idVendor=0bc2, idProduct=3320
[443712.805103] usb 2-1.1: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[443712.805105] usb 2-1.1: Product: Expansion Desk
[443712.805108] usb 2-1.1: Manufacturer: Seagate
[443712.805110] usb 2-1.1: SerialNumber: NA4M02XA
Let's see the response from another application:
Code:
> sudo /usr/sbin/blkid
/dev/sda1: UUID="d679b743-8a0f-4439-8c2d-6f67149f1ba7" TYPE="ext4" PTTYPE="dos" 
/dev/sda2: UUID="79538291-9baf-4ec0-b492-434e9d9770ad" TYPE="ext4" 
/dev/sda3: UUID="87ec14ce-789c-4846-a2ef-920dcc3f32cf" TYPE="swap" 
/dev/sda4: UUID="567afd55-bdb6-4bda-a5b8-a2594b4836ec" TYPE="ext4"
These are the available modules :
Code:
> lsmod
Module                  Size  Used by
xhci_hcd              183164  0 
nls_utf8               12557  0 
cifs                  341536  0 
fscache                68245  1 cifs
ppdev                  17671  0 
parport_pc             37318  0 
lp                     17759  0 
parport                46395  3 ppdev,parport_pc,lp
bnep                   19704  2 
bluetooth             396881  5 bnep
xt_pkttype             12504  3 
xt_LOG                 17716  12 
xt_limit               12711  12 
fuse                   95763  3 
btrfs                1007017  0 
raid6_pq              106004  1 btrfs
xor                    21411  1 btrfs
ufs                    83039  0 
qnx4                   13317  0 
hfsplus               111490  0 
hfs                    58773  0 
minix                  36095  0 
msdos                  17332  0 
jfs                   193489  0 
xfs                  1021485  0 
libcrc32c              12644  1 xfs
reiserfs              258956  0 
af_packet              39846  2 
ip6t_REJECT            12939  3 
xt_tcpudp              12884  7 
nf_conntrack_ipv6      14798  3 
nf_defrag_ipv6         34651  1 nf_conntrack_ipv6
ip6table_raw           12683  1 
ipt_REJECT             12541  3 
iptable_raw            12678  1 
xt_CT                  12956  4 
iptable_filter         12810  1 
ip6table_mangle        12700  0 
nf_conntrack_netbios_ns    12665  0 
nf_conntrack_broadcast    12589  1 nf_conntrack_netbios_ns
nf_conntrack_ipv4      15012  3 
nf_defrag_ipv4         12758  1 nf_conntrack_ipv4
ip_tables              27239  2 iptable_raw,iptable_filter
xt_conntrack           12760  6 
nf_conntrack          115037  6 nf_conntrack_ipv6,xt_CT,nf_conntrack_netbios_ns,nf_conntrack_broadcast,nf_conntrack_ipv4,xt_conntrack
ip6table_filter        12815  1 
ip6_tables             27025  3 ip6table_raw,ip6table_mangle,ip6table_filter
x_tables               34093  15 xt_pkttype,xt_LOG,xt_limit,ip6t_REJECT,xt_tcpudp,ip6table_raw,ipt_REJECT,iptable_raw,xt_CT,iptable_filter,ip6table_mangle,ip_tables,xt_conntrack,ip6table_filter,ip6_tables
nls_iso8859_1          12713  0 
nls_cp437              16991  0 
vfat                   17411  0 
fat                    65905  2 msdos,vfat
x86_pkg_temp_thermal    14261  0 
intel_powerclamp       14727  0 
intel_rapl             18783  0 
coretemp               13435  0 
usb_storage            62302  0 
kvm                   488988  0 
crct10dif_pclmul       14307  0 
crc32_pclmul           13133  0 
crc32c_intel           22094  2 
aesni_intel            52901  0 
ablk_helper            13597  1 aesni_intel
cryptd                 16262  2 aesni_intel,ablk_helper
snd_hda_codec_hdmi     50353  1 
r8169                  75790  0 
mii                    13934  1 r8169
snd_hda_codec_via      27860  1 
snd_hda_intel          52401  5 
snd_hda_codec         205305  3 snd_hda_codec_hdmi,snd_hda_codec_via,snd_hda_intel
eeepc_wmi              13151  0 
ie31200_edac           12728  0 
iTCO_wdt               13480  0 
sr_mod                 22411  0 
snd_hwdep              13602  1 snd_hda_codec
asus_wmi               28287  1 eeepc_wmi
cdrom                  46652  1 sr_mod
iTCO_vendor_support    13718  1 iTCO_wdt
snd_pcm               110211  3 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec
serio_raw              13434  0 
mei_me                 14259  0 
lpc_ich                21093  0 
lrw                    13286  1 aesni_intel
gf128mul               14951  1 lrw
glue_helper            13990  1 aesni_intel
pcspkr                 12718  0 
battery                18832  0 
edac_core              62291  1 ie31200_edac
i2c_i801               22557  0 
shpchp                 32951  0 
mei                    86782  1 mei_me
aes_x86_64             17131  1 aesni_intel
snd_seq                69752  0 
sparse_keymap          13948  1 asus_wmi
snd_timer              29433  2 snd_pcm,snd_seq
snd_seq_device         14497  1 snd_seq
snd                    87502  19 snd_hda_codec_hdmi,snd_hda_codec_via,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_seq,snd_timer,snd_seq_device
rfkill                 26772  3 bluetooth,asus_wmi
mfd_core               13435  1 lpc_ich
soundcore              15047  1 snd
snd_page_alloc         18710  2 snd_hda_intel,snd_pcm
sg                     40629  0 
dm_mod                111018  0 
autofs4                42930  2 
nouveau              1018564  2 
ttm                   100549  1 nouveau
drm_kms_helper         56976  1 nouveau
drm                   314474  4 nouveau,ttm,drm_kms_helper
i2c_algo_bit           13413  1 nouveau
mxm_wmi                13021  1 nouveau
fan                    13018  0 
thermal                18738  0 
video                  19304  2 asus_wmi,nouveau
button                 13971  1 nouveau
wmi                    19193  3 asus_wmi,nouveau,mxm_wmi
processor              40763  0 
thermal_sys            36793  6 x86_pkg_temp_thermal,intel_powerclamp,fan,thermal,video,processor
scsi_dh_rdac           17447  0 
scsi_dh_hp_sw          12895  0 
scsi_dh_emc            17258  0 
scsi_dh_alua           21698  0 
scsi_dh                14882  4 scsi_dh_rdac,scsi_dh_hp_sw,scsi_dh_emc,scsi_dh_alua
And just in case, an output more verbose. I just snipped other bus information, pasted only what came after Bus 002 Device 009:
Code:
> lsusb -v 
...
Bus 002 Device 009: ID 0bc2:3320 Seagate RSS LLC SRD00F2 [Expansion Desktop Drive]
Couldn't open device, some information will be missing
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.10
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0 
  bDeviceProtocol         0 
  bMaxPacketSize0        64
  idVendor           0x0bc2 Seagate RSS LLC
  idProduct          0x3320 SRD00F2 [Expansion Desktop Drive]
  bcdDevice            1.00
  iManufacturer           2 
  iProduct                3 
  iSerial                 1 
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           85
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0xc0
      Self Powered
    MaxPower              100mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass         8 Mass Storage
      bInterfaceSubClass      6 SCSI
      bInterfaceProtocol     80 Bulk-Only
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x02  EP 2 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       1
      bNumEndpoints           4
      bInterfaceClass         8 Mass Storage
      bInterfaceSubClass      6 SCSI
      bInterfaceProtocol     98 
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
        Data-in pipe (0x03)
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x02  EP 2 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
        Data-out pipe (0x04)
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
        Status pipe (0x02)
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x04  EP 4 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
        Command pipe (0x01)
The output of these commands are the same after waiting ten or more minutes after plugging in. Changing usb port does not help.

That is what I am able to do after googlink around. Insights are welcome.
 
Old 03-16-2016, 03:07 AM   #20
JZL240I-U
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Did you try to look at it with gparted or with the SUSE partitioner?
 
Old 03-16-2016, 08:29 AM   #21
alecz20
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It seems the computer only detects the enclosure, not the drive inside. I would not flash this drive as it is. Instead try it on another machine or take out of the enclosure and connect it directly.
To rule out any Software issue, boot from a LiveCD/LiveUSB and check.
This is how dmesg should look like:
Code:
usb 3-3.4: New USB device found, idVendor=0bc2, idProduct=3320
usb 3-3.4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
usb 3-3.4: Product: Expansion Desk
usb 3-3.4: Manufacturer: Seagate
 usb 3-3.4: SerialNumber: NAxxxxx
usb-storage 3-3.4:1.0: USB Mass Storage device detected
usb-storage 3-3.4:1.0: Quirks match for vid 0bc2 pid 3320: 2000000
scsi host11: usb-storage 3-3.4:1.0
...
scsi 9:0:0:0: Direct-Access     Seagate  Expansion Desk   0319 PQ: 0 ANSI: 6
sd 9:0:0:0: Attached scsi generic sg8 type 0
sd 9:0:0:0: [sdg] 732566646 4096-byte logical blocks: (3.00 TB/2.72 TiB)
sd 9:0:0:0: [sdg] Write Protect is off
sd 9:0:0:0: [sdg] Mode Sense: 2b 00 10 08
sd 9:0:0:0: [sdg] Write cache: enabled, read cache: enabled, supports DPO and FUA
sd 9:0:0:0: [sdg] 732566646 4096-byte logical blocks: (3.00 TB/2.72 TiB)
  sdg: sdg1 sdg2 sdg3
sd 9:0:0:0: [sdg] 732566646 4096-byte logical blocks: (3.00 TB/2.72 TiB)
sd 9:0:0:0: [sdg] Attached SCSI disk
ref: http://www.linux-hardware-guide.com/...ternal-usb-3-0
 
Old 03-16-2016, 09:22 AM   #22
otaviolb
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Seagate Expansion Desktop

Thank you for both replies. I tested the external HD in an older machine but newer kernel, 4.1.12, gentoo install. It immediately attributed a /dev name. It mounted smoothly on the first try. All the data are there, partitions file systems etc. So the hardware is perfect.

The review on link given by Alecz20 made use of kernel 3.19.

My current kernel in opensuse is 3.12.53. I think I'll just wait for kernel upgrade.
 
Old 03-24-2016, 08:13 PM   #23
alecz20
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Kernel variant

I had a similar issue on an Ubuntu system after I messed up some things in the kernel. It appears that I removed a package that included USB support of some sort. I solved the issue by plugging the hard drive directly in the SATA port.

Check that you have the same Linux kernel components on both machines. particularly:

- linux-image-*-generic
- linux-image-extra-*-generic
 
  


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