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Old 07-22-2013, 07:45 AM   #1
syklone
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External caddy not recognized.


I hope someone here can help me with this, my distro is Ubuntu 12.04.

Using 10.04, I was able to use a drive cloning caddy as a hot swappable interface, for hard drives. I could put a hard drive in the slot, and mount it in Ubuntu and use it as storage for anything I wanted to put there. Specifically, I would use it as a storage location for customer data, if I had to format their HDD for Windows. I could put both drives in, and copy from one to the other.

Since I upgraded to 12.04 the device has worked intermittently, but is now only being recognized as a 0.5 kB Hard Disk ATA USBRAID:NULL

It will not recognize any hard drive that is inserted.

I have done the following;

I have plugged the device into a Windows box, it work as intended, which leads me to believe that the device is functioning properly. I have tried 2 other similar devices, with the same result.

I have rebooted without the device connected, and reconnected it.
Tried several USB ports on the computer.
Tried other devices in the USB ports.
lsusb indicates that is the device that I am working with. (lsusb with and without it connected that was the only difference)
Bus 001 Device 013: ID 0678:0286 ACard Technology Corp.

is the device that I am working with. (lsusb with and without it connected that was the only difference)

Can anyone here help me get this working properly again please?

Last edited by syklone; 07-22-2013 at 07:49 AM.
 
Old 07-22-2013, 06:42 PM   #2
GlennsPref
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Hi, do you have a package called autofs installed?

I think it could have been missed in the upgrade.

HTHś, Glenn
 
Old 07-24-2013, 06:20 AM   #3
syklone
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Sorry, I missed your response.

I have installed it by sudo apt-get install autofs

Which by the text in terminal seems to have upgraded it.
I have reconnected it, and I am still getting the same result. I will try rebooting to see if that helps.


Edit: After a reboot, I am still experiencing the same problem.

Last edited by syklone; 07-24-2013 at 06:27 AM.
 
Old 07-24-2013, 07:20 AM   #4
GlennsPref
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OK, btw, it should not take a reboot to see the effect of that method.

Automount is another package name that comes to mind,
but I'm pretty sure that was for older versions of the kernel (v2.6.6...).

Have you been able to make your $USER a member of the usb group?
I don't usually...

I will check with a usb "ide/pata/sata/..." dock and see in the logs what happend.

"Nothing!" "with a sata drive and a flash stick"

here's where dmesg shows the beginning of the process, numerous times, and once with and ethernet/usb device.
dmesg
Code:
[ 7393.108852] usb 6-1: new full-speed USB device number 2 using ohci_hcd
[ 7393.236502] usb 6-1: device descriptor read/64, error -62
[ 7393.464803] usb 6-1: device descriptor read/64, error -62
[ 7393.688071] usb 6-1: new full-speed USB device number 3 using ohci_hcd
[ 7393.816637] usb 6-1: device descriptor read/64, error -62
[ 7394.044872] usb 6-1: device descriptor read/64, error -62
[ 7394.267982] usb 6-1: new full-speed USB device number 4 using ohci_hcd
[ 7394.670750] usb 6-1: device not accepting address 4, error -62
[ 7394.794206] usb 6-1: new full-speed USB device number 5 using ohci_hcd
[ 7395.196872] usb 6-1: device not accepting address 5, error -62
[ 7395.196901] hub 6-0:1.0: unable to enumerate USB device on port 1
[ 7397.121076] delay: estimated 134, actual 45
[ 7435.894298] delay: estimated 134, actual 45
[ 7436.221961] delay: estimated 177, actual 44
[ 7436.237067] delay: estimated 177, actual 45
[ 7469.924368] usb 6-2: new full-speed USB device number 6 using ohci_hcd
[ 7470.051945] usb 6-2: device descriptor read/64, error -62
[ 7470.280111] usb 6-2: device descriptor read/64, error -62
[ 7470.503468] usb 6-2: new full-speed USB device number 7 using ohci_hcd
[ 7470.629954] usb 6-2: device descriptor read/64, error -62
[ 7470.858096] usb 6-2: device descriptor read/64, error -62
[ 7471.081490] usb 6-2: new full-speed USB device number 8 using ohci_hcd
[ 7471.483988] usb 6-2: device not accepting address 8, error -62
[ 7471.606667] usb 6-2: new full-speed USB device number 9 using ohci_hcd
[ 7472.009312] usb 6-2: device not accepting address 9, error -62
[ 7472.009336] hub 6-0:1.0: unable to enumerate USB device on port 2
[ 7503.439907] usb 6-1: new full-speed USB device number 10 using ohci_hcd
[ 7503.566539] usb 6-1: device descriptor read/64, error -62
[ 7503.795706] usb 6-1: device descriptor read/64, error -62
[ 7504.019963] usb 6-1: new full-speed USB device number 11 using ohci_hcd
[ 7504.147606] usb 6-1: device descriptor read/64, error -62
[ 7504.376837] usb 6-1: device descriptor read/64, error -62
[ 7504.599004] usb 6-1: new full-speed USB device number 12 using ohci_hcd
[ 7505.002642] usb 6-1: device not accepting address 12, error -62
[ 7505.125256] usb 6-1: new full-speed USB device number 13 using ohci_hcd
[ 7505.527906] usb 6-1: device not accepting address 13, error -62
[ 7505.527949] hub 6-0:1.0: unable to enumerate USB device on port 1
[ 7527.855091] usb 2-2: new full-speed USB device number 3 using xhci_hcd
[ 7527.856846] usb 2-2: Device not responding to set address.
[ 7528.058181] usb 2-2: Device not responding to set address.
[ 7528.257726] usb 2-2: device not accepting address 3, error -71
[ 7528.359315] usb 2-2: new full-speed USB device number 4 using xhci_hcd
[ 7528.361087] usb 2-2: Device not responding to set address.
[ 7528.562479] usb 2-2: Device not responding to set address.
[ 7528.762035] usb 2-2: device not accepting address 4, error -71
[ 7528.864622] usb 2-2: new full-speed USB device number 5 using xhci_hcd
[ 7528.866373] usb 2-2: Device not responding to set address.
[ 7529.067770] usb 2-2: Device not responding to set address.
[ 7529.267260] usb 2-2: device not accepting address 5, error -71
[ 7529.368939] usb 2-2: new full-speed USB device number 6 using xhci_hcd
[ 7529.370741] usb 2-2: Device not responding to set address.
[ 7529.572054] usb 2-2: Device not responding to set address.
[ 7529.771645] usb 2-2: device not accepting address 6, error -71
[ 7529.771677] hub 2-0:1.0: unable to enumerate USB device on port 2
[ 7572.691635] usb 6-2: new full-speed USB device number 14 using ohci_hcd   <--this is the usb/ethernet dongle
[ 7572.851254] usb 6-2: New USB device found, idVendor=0bda, idProduct=8150   <-- this is how I know, the device number 0bda:8150 Google it, you'll see) (notice all the other device(s) have no ID's (also known as PCIID)
[ 7572.851262] usb 6-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 7572.851267] usb 6-2: Product: USB 10/100 LAN
[ 7572.851271] usb 6-2: Manufacturer: REALTEK
[ 7572.851275] usb 6-2: SerialNumber: 4494
[ 7572.886377] rtl8150 6-2:1.0: eth1: rtl8150 is detected
[ 7572.886431] usbcore: registered new interface driver rtl8150
[ 7573.076391] net eth1: eth1: allmulti set
[ 7573.076417] net eth1: eth1: allmulti set
[ 7573.076523] net eth1: eth1: allmulti set
[ 7573.076558] net eth1: eth1: allmulti set
[ 7705.027067] delay: estimated 133, actual 44
[ 7705.042011] delay: estimated 134, actual 45
[ 7708.177500] usb 6-2: may be reset is needed?..
[ 7708.178176] usb 6-2: USB disconnect, device number 14
[ 7708.178482] usb 6-2: Rx status -108
[ 7756.736326] usb 6-1: new full-speed USB device number 15 using ohci_hcd
[ 7756.863900] usb 6-1: device descriptor read/64, error -62
[ 7757.092272] usb 6-1: device descriptor read/64, error -62
[ 7757.316522] usb 6-1: new full-speed USB device number 16 using ohci_hcd
[ 7757.443937] usb 6-1: device descriptor read/64, error -62
[ 7757.672193] usb 6-1: device descriptor read/64, error -62
[ 7757.895481] usb 6-1: new full-speed USB device number 17 using ohci_hcd
[ 7758.298147] usb 6-1: device not accepting address 17, error -62
[ 7758.420762] usb 6-1: new full-speed USB device number 18 using ohci_hcd
[ 7758.823381] usb 6-1: device not accepting address 18, error -62
[ 7758.823459] hub 6-0:1.0: unable to enumerate USB device on port 1
glenn@GamesBox:~                                    (24-07 21:58)
you may search here for your id's
http://www.pcidatabase.com/

Well, ohci_hcd and usb_storage are being used, and It takes better if the usb plug is "fully" connected.
I mean, it appeared to not work as you were describing, and eventually I pushed the usb connector into the socket of the drive bay and now it's working again.
Code:
[ 8566.527026] delay: estimated 177, actual 44
[ 8768.662644] usb 9-2: new high-speed USB device number 7 using ehci-pci
[ 8768.739472] hub 9-0:1.0: unable to enumerate USB device on port 2
[ 8769.023431] usb 6-2: new full-speed USB device number 19 using ohci_hcd
[ 8769.163099] usb 6-2: not running at top speed; connect to a high speed hub
[ 8769.171015] usb 6-2: New USB device found, idVendor=1a40, idProduct=0201
[ 8769.171024] usb 6-2: New USB device strings: Mfr=0, Product=1, SerialNumber=0
[ 8769.171030] usb 6-2: Product: USB 2.0 Hub [MTT]
[ 8769.173026] hub 6-2:1.0: USB hub found
[ 8769.174976] hub 6-2:1.0: 7 ports detected
[ 8769.478050] usb 6-2.2: new full-speed USB device number 20 using ohci_hcd
[ 8769.562688] usb 6-2.2: not running at top speed; connect to a high speed hub
[ 8769.826792] usb 6-2.2: New USB device found, idVendor=1307, idProduct=0361
[ 8769.826800] usb 6-2.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 8769.826805] usb 6-2.2: Product: MultiCard Device
[ 8769.826809] usb 6-2.2: Manufacturer: Generic
[ 8769.826813] usb 6-2.2: SerialNumber: 000000000000100
[ 8769.897541] usb 6-2.7: new full-speed USB device number 21 using ohci_hcd
[ 8769.984325] usb 6-2.7: not running at top speed; connect to a high speed hub
[ 8769.996290] usb 6-2.7: New USB device found, idVendor=152d, idProduct=2352
[ 8769.996298] usb 6-2.7: New USB device strings: Mfr=10, Product=11, SerialNumber=5
[ 8769.996303] usb 6-2.7: Product: USB Mass Storage
[ 8769.996307] usb 6-2.7: Manufacturer: Communicator
[ 8769.996310] usb 6-2.7: SerialNumber: 409FFFFFFFFF
[ 8770.047122] Initializing USB Mass Storage driver...
[ 8770.047598] scsi8 : usb-storage 6-2.2:1.0
[ 8770.047860] scsi9 : usb-storage 6-2.7:1.0
[ 8770.048050] usbcore: registered new interface driver usb-storage
[ 8770.048051] USB Mass Storage support registered.
[ 8771.053827] scsi 9:0:0:0: Direct-Access     ST312082 7AS                   PQ: 0 ANSI: 2 CCS
[ 8771.059671] sd 9:0:0:0: [sdd] 234441648 512-byte logical blocks: (120 GB/111 GiB)
[ 8771.066614] sd 9:0:0:0: [sdd] Write Protect is off
[ 8771.066622] sd 9:0:0:0: [sdd] Mode Sense: 34 00 00 00
[ 8771.068605] scsi 8:0:0:0: Direct-Access     Generic  SD/MMC           0.00 PQ: 0 ANSI: 2
[ 8771.076597] sd 9:0:0:0: [sdd] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
[ 8771.099684] scsi 8:0:0:1: Direct-Access     Generic  microSD          0.00 PQ: 0 ANSI: 2
[ 8771.108466] sd 8:0:0:0: [sde] Attached SCSI removable disk
[ 8771.134373]  sdd: sdd1
[ 8771.134395] scsi 8:0:0:2: Direct-Access     Generic  MS/MS-PRO        0.00 PQ: 0 ANSI: 2
[ 8771.154448] sd 8:0:0:1: [sdf] Attached SCSI removable disk
[ 8771.186308] sd 9:0:0:0: [sdd] Attached SCSI disk
[ 8771.428418] sd 8:0:0:2: [sdg] Attached SCSI removable disk
[ 8777.053480] usb 6-2.4: new full-speed USB device number 22 using ohci_hcd
[ 8777.252799] usb 6-2.4: not running at top speed; connect to a high speed hub
[ 8777.264648] usb 6-2.4: New USB device found, idVendor=054c, idProduct=0439
[ 8777.264651] usb 6-2.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 8777.264654] usb 6-2.4: Product: Storage Media
[ 8777.264655] usb 6-2.4: Manufacturer: Sony
[ 8777.264657] usb 6-2.4: SerialNumber: 7B3211108301002143
[ 8777.266908] scsi10 : usb-storage 6-2.4:1.0
[ 8778.563370] scsi 10:0:0:0: Direct-Access     Sony     Storage Media    0100 PQ: 0 ANSI: 0 CCS
[ 8778.573377] sd 10:0:0:0: [sdh] 15820800 512-byte logical blocks: (8.10 GB/7.54 GiB)
[ 8778.579249] sd 10:0:0:0: [sdh] Write Protect is off
[ 8778.579251] sd 10:0:0:0: [sdh] Mode Sense: 43 00 00 00
[ 8778.585256] sd 10:0:0:0: [sdh] No Caching mode page present
[ 8778.585259] sd 10:0:0:0: [sdh] Assuming drive cache: write through
[ 8778.621159] sd 10:0:0:0: [sdh] No Caching mode page present
[ 8778.621167] sd 10:0:0:0: [sdh] Assuming drive cache: write through
[ 8778.630187]  sdh: sdh1
[ 8778.669986] sd 10:0:0:0: [sdh] No Caching mode page present
[ 8778.669994] sd 10:0:0:0: [sdh] Assuming drive cache: write through
[ 8778.670001] sd 10:0:0:0: [sdh] Attached SCSI removable disk
[ 8788.569759] delay: estimated 134, actual 45
[ 8788.936502] delay: estimated 310, actual 45
[ 8953.836063] delay: estimated 177, actual 44
glenn@GamesBox:~ 
My Point? I'm wondering if you may have a damaged connector, either the cable or one of the sockets.

Check again, The device works in M$WIN (and is 1 year old) it should work with GNU/Linux.

Regards Glenn

Last edited by GlennsPref; 07-24-2013 at 07:23 AM.
 
Old 07-24-2013, 07:42 AM   #5
syklone
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If I type in dmesg (thanks for that command)

Code:
[ 4296.321236] usb 1-3: new high-speed USB device number 8 using ehci_hcd
[ 4296.454576] usb 1-3: New USB device found, idVendor=0678, idProduct=0285
[ 4296.454585] usb 1-3: New USB device strings: Mfr=1, Product=7, SerialNumber=3
[ 4296.454590] usb 1-3: Product: Virtual Hub
[ 4296.454594] usb 1-3: Manufacturer: ACARD Tech.
[ 4296.454598] usb 1-3: SerialNumber: 1300014302F91B7\xffffffcc\xffffffa2\xffffffa2
[ 4296.455367] hub 1-3:3.0: USB hub found
[ 4296.455570] hub 1-3:3.0: 2 ports detected
[ 4296.724946] usb 1-3.1: new high-speed USB device number 9 using ehci_hcd
[ 4296.817787] usb 1-3.1: New USB device found, idVendor=0678, idProduct=0286
[ 4296.817793] usb 1-3.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 4296.817797] usb 1-3.1: Product: USB Mirror
[ 4296.817801] usb 1-3.1: Manufacturer: ACARD Tech.
[ 4296.820273] scsi11 : usb-storage 1-3.1:2.0
[ 4297.817487] scsi 11:0:0:0: Direct-Access     ATA      USBRAID:NULL     097D PQ: 0 ANSI: 2
[ 4297.818584] sd 11:0:0:0: Attached scsi generic sg4 type 0
[ 4297.821968] sd 11:0:0:0: [sdd] 1 512-byte logical blocks: (512 B/512 B)
[ 4297.824339] sd 11:0:0:0: [sdd] Test WP failed, assume Write Enabled
[ 4297.826317] sd 11:0:0:0: [sdd] Cache data unavailable
[ 4297.826322] sd 11:0:0:0: [sdd] Assuming drive cache: write through
[ 4297.829318] sd 11:0:0:0: [sdd] Test WP failed, assume Write Enabled
[ 4297.831318] sd 11:0:0:0: [sdd] Cache data unavailable
[ 4297.831323] sd 11:0:0:0: [sdd] Assuming drive cache: write through
[ 4297.833307] sd 11:0:0:0: [sdd]  
[ 4297.833313] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[ 4297.833317] sd 11:0:0:0: [sdd]  
[ 4297.833320] Sense Key : Illegal Request [current] 
[ 4297.833327] sd 11:0:0:0: [sdd]  
[ 4297.833331] Add. Sense: Invalid field in cdb
[ 4297.833335] sd 11:0:0:0: [sdd] CDB: 
[ 4297.833337] Read(10): 28 00 00 00 00 00 00 00 01 00
[ 4297.833350] end_request: critical target error, dev sdd, sector 0
[ 4297.833355] quiet_error: 30 callbacks suppressed
[ 4297.833359] Buffer I/O error on device sdd, logical block 0
[ 4297.835299] sd 11:0:0:0: [sdd]  
[ 4297.835303] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[ 4297.835306] sd 11:0:0:0: [sdd]  
[ 4297.835308] Sense Key : Illegal Request [current] 
[ 4297.835314] sd 11:0:0:0: [sdd]  
[ 4297.835317] Add. Sense: Invalid field in cdb
[ 4297.835321] sd 11:0:0:0: [sdd] CDB: 
[ 4297.835323] Read(10): 28 00 00 00 00 00 00 00 01 00
[ 4297.835334] end_request: critical target error, dev sdd, sector 0
[ 4297.835339] Buffer I/O error on device sdd, logical block 0
[ 4297.837294] sd 11:0:0:0: [sdd] Unhandled sense code
[ 4297.837298] sd 11:0:0:0: [sdd]  
[ 4297.837301] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[ 4297.837304] sd 11:0:0:0: [sdd]  
[ 4297.837306] Sense Key : Medium Error [current] 
[ 4297.837310] sd 11:0:0:0: [sdd]  
[ 4297.837315] Add. Sense: Recorded entity not found
[ 4297.837318] sd 11:0:0:0: [sdd] CDB: 
[ 4297.837320] Read(10): 28 00 00 00 00 00 00 00 01 00
[ 4297.837330] end_request: critical target error, dev sdd, sector 0
[ 4297.837334] Buffer I/O error on device sdd, logical block 0
[ 4297.839293] sd 11:0:0:0: [sdd]  
[ 4297.839296] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[ 4297.839300] sd 11:0:0:0: [sdd]  
[ 4297.839302] Sense Key : Illegal Request [current] 
[ 4297.839306] sd 11:0:0:0: [sdd]  
[ 4297.839308] Add. Sense: Invalid field in cdb
[ 4297.839312] sd 11:0:0:0: [sdd] CDB: 
[ 4297.839314] Read(10): 28 00 00 00 00 00 00 00 01 00
[ 4297.839324] end_request: critical target error, dev sdd, sector 0
[ 4297.839328] Buffer I/O error on device sdd, logical block 0
[ 4297.841286] sd 11:0:0:0: [sdd]  
[ 4297.841289] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[ 4297.841292] sd 11:0:0:0: [sdd]  
[ 4297.841294] Sense Key : Illegal Request [current] 
[ 4297.841298] sd 11:0:0:0: [sdd]  
[ 4297.841301] Add. Sense: Invalid field in cdb
[ 4297.841304] sd 11:0:0:0: [sdd] CDB: 
[ 4297.841306] Read(10): 28 00 00 00 00 00 00 00 01 00
[ 4297.841318] end_request: critical target error, dev sdd, sector 0
[ 4297.841321] Buffer I/O error on device sdd, logical block 0
[ 4297.841333] ldm_validate_partition_table(): Disk read failed.

I see a lot of errors there. Are these pertinent?
 
Old 07-24-2013, 08:04 AM   #6
GlennsPref
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seems to be the same error, each time it(the system) tries to laod.


Looks like the OS thinks it should be a cd! edited by glenn, that's rubbish.
CDB = Command Descriptor Block

(Add. Sense: Invalid field in cdb)

Or it's has bad blocks at the first sector to be read.

The drive was not able to be read due to an invalid partition table.

If you know what the partition table should be, you can rewrite the mbr and set the mount points without any data loss!. (but that's another story)


try a different disk.

see how you go.

Last edited by GlennsPref; 07-24-2013 at 06:16 PM. Reason: Ooops! Be sure brain is in gear before engaging mouth!
 
Old 07-24-2013, 08:16 AM   #7
syklone
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Right now, I am only plugging in the sata to usb dock. (it has two ports for hard drives, both are empty)

My optical drive is mounted at /dev/sr0

The drive dock is mounted at /dev/sde Is there a way to 'tell the driver' that this is a HDD dock, and not an optical drive?
 
Old 07-24-2013, 06:09 PM   #8
GlennsPref
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OK, I didn't think ist was a cd either.

Does the dock have an entry in /etc/fstab?

I say this because of uuid(s) for disks may change, and the fstab may be left behind,
requiring a manual edit to change the uuid.

CDB (Command Descriptor Block)

some info found on the error message,
http://en.community.dell.com/support.../20411298.aspx
http://support.novastor.com/customer...d-field-in-cdb

Do these relate to your problem?

About rewriting the MBR.

If you find the MBR is corrupted, maybe by a virus/trojan (at least in the old days)

you may rewrite the MBR with dd

the mbr is placed at the head of the drive and is always directed to sd(x), like sdb

and not sd(x)(n), like sdb5.

To rewrite the entire MBR, do
Code:
dd if=/dev/zero of=/dev/sd(x) bs=512 count=1
To leave the partition table intact, do
Code:
dd if=/dev/zero of=/dev/sd(x) bs=446 count=1
I use dd to write iso's to disk, and to backup/restore the MBR

(I haven't had to do a MBR backup/restore in years) Can be handy for virus removal/cleaning

Anyway, see how you go.
 
Old 07-25-2013, 06:36 AM   #9
syklone
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fstab only contains the following.

Code:
proc            /proc           proc    nodev,noexec,nosuid 0       0
UUID=b7bb547c-7519-4810-8df1-dc9fe1e758ac /               ext4    errors=remount-ro 0       1
UUID=0738cd66-81e7-4fdb-b422-4c97c9f5b040 none            swap    sw              0       0
I am certain that this is not virus related, because if I put the hard drive in an enclosure, it works perfectly. Also the dock works fine in Windows. For what its worth, I tried it on a Mac and it does not work there either. I am wondering if I will have to wait till the next LTS to use this equipment again.


I did check those articles, they don't appear to apply.

Last edited by syklone; 07-25-2013 at 07:13 AM. Reason: Grammar and punctuation.
 
Old 07-25-2013, 03:03 PM   #10
jefro
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Any time you connect and disconnect stuff there could be issues. I suspect this device. Try a new device, try booting to a live cd of ubuntu 10 and current to see if changes happen. Maybe a knoppix disk too or other distro just to test this.
 
Old 07-26-2013, 06:03 AM   #11
syklone
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I have tested with a third device of a different brand. This one works.

At the moment, I am in the middle of using it to back up a hard drive, so once that is done, I will boot the live cd and see what happens.
 
  


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