Disk error: ATA2.00 status DRDY

papaiso · 02-19-2020, 05:58 PM

Hi

I have an HP Z2 running on Debian 9 kernel 4.9.189-3+deb9u2.
The system boots from the default nvme drive but my root file system sits on a separate 1Tb SSD drive.
Suddenly I started having errors at boot:

ata2.00 status : [DRDY]
ata2.00 failed command: WRITE FPDMA QUEUED
ata2.00 cmd 61/50:d0:78:14:e4....
ata2.00 res 40/00:cc:58....

and this keeps repeating several times, then I get press CTRL+D or enter root password for maintenance.

when I press CTRL+D the system boots normally, but it is quite unstable.

Since the system boots but it seems to have problems mounting the root fs I have assumed that the issue was a defective SSD drive, so I replaced it.

After replacing the drive, everything worked well for several weeks, but now, suddenly the error is back again.

Is it a hardware issue? What is it causing it?
Thanks

Screenshot of the error
https://www.asuswebstorage.com/navigate/a/#/s/2C238948FA294DA7A5B2452609C73A8C4

mrmazda · 02-20-2020, 08:08 PM

Quote:

Originally Posted by papaiso

https://www.asuswebstorage.com/navigate/a/#/s/2C238948FA294DA7A5B2452609C73A8C4

All I get from trying to open that is a white viewport. http://pastebin.com/ always works for me.

I would try smartctl -t long to see if device failure is indicated.

papaiso · 02-21-2020, 02:16 AM

Hi mrmazda, thanks for replying.

smartctl -t
bash: smartctl: command not found

do I have to install it?

beachboy2 · 02-21-2020, 03:00 AM

papaiso,

Code:

sudo apt install smartmontools gsmartcontrol

papaiso · 02-21-2020, 05:59 AM

OK done...

Quote:

=== START OF OFFLINE IMMEDIATE AND SELF-TEST SECTION ===
Sending command: "Execute SMART Extended self-test routine immediately in off-line mode".
Drive command "Execute SMART Extended self-test routine immediately in off-line mode" successful.
Testing has begun.
Please wait 10 minutes for test to complete.
Test will complete after Fri Feb 21 22:39:44 2020

Use smartctl -X to abort test.

No visual output of any kind. I guess it generated some sort of report somewhere. Where can I find it?

mrmazda · 02-21-2020, 06:05 AM

Code:

# man smartctl
# smartctl -x /dev/<device> | less

papaiso · 02-21-2020, 06:29 AM

WOW! The manual of smartctl is infinite!

Anyway... it figure it out...

sudo smartctl -l selftest /dev/sdb

smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.9.0-11-amd64] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF READ SMART DATA SECTION ===
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed without error 00% 224 -

So... the test is negative.

So it may be an issue with the controller on the motherboard... or the SATA cable...

It would be helpful to know what this stuff mean...

ata2.00 status : [DRDY]
ata2.00 failed command: WRITE FPDMA QUEUED
ata2.00 cmd 61/50:d0:78:14:e4....
ata2.00 res 40/00:cc:58....