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Old 11-18-2008, 03:35 PM   #1
Disillusionist
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Dell Inspiron 531 not seeing SATA ports 2 or 3


I have just bought a 1TB second hard disk for my Dell Inspiron 531 (Vista machine although I don't think this is an OS specific issue).

My initial hard disk is in SATA port 0 and my DVD drive was in SATA port 1.

I installed the new hard drive in SATA port 2, however the machine didn't see the drive.

I swapped cables with the DVD, and the new hard drive was recognised, however then my DVD drive was not being recognised.

I have tried every combination of cable and SATA port, but have come to the conclusion that SATA ports 2 and 3 are not being seen.

To make matters worse, I cannot get to the BIOS because my keyboard is not available until after it has loaded the OS.

Does any one have any suggestions on how to procede from here?
 
Old 11-18-2008, 04:35 PM   #2
rayfordj
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If it is anything like my Dimension E520 was, you'll have to get into the BIOS and enable the port(s). Try different keyboard(s) until you find one that works to let you in the BIOS to enable the sata port(s).
 
Old 11-19-2008, 03:07 AM   #3
Disillusionist
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I have updated the BIOS from 1.0.8 to 1.0.12 and tried both the USB keyboards that I have in each and every USB port to no effect.

Why don't they put PS2 ports on computers these days?

I never had issues getting to the BIOS with a PS2 keyboard!
 
Old 11-19-2008, 06:27 AM   #4
Disillusionist
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Smile Working now :)

Just to update that I finally got into the BIOS and set the machine to see the 3rd and 4th SATA ports.

I have been asked how I got my machine working, so here are the stages:

1. Press [F2] repeatedly during boot-up until you get to the Setup screen
2. Go to Advanced and select Integrated Peripherals
3. Select Serial-ATA Configuration
4. Set SATA Controller to SATA-1+2
5. Press [F10] to save and exit
6. Confirm changes and exit

Last edited by Disillusionist; 11-21-2010 at 06:02 AM. Reason: documenting the process
 
  


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