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Having trouble installing a piece of hardware? Want to know if that peripheral is compatible with Linux?

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Old 01-11-2009, 02:06 PM   #1
TeddyB
LQ Newbie
 
Registered: Oct 2007
Location: Cleveland, OH
Distribution: Debian Etch, Knoppix for troubleshooting
Posts: 17
Blog Entries: 1

Rep: Reputation: 2
Debian Etch, Not Recognizing / mounting additional Memory in hardware upgrade


ok;

I am running Debian Etch ontop of an AMD64 3300+ (2.4Ghz) and the OS is 32bit. The Motherboard is a Epox 8NPA SLI and is designed to accept up to 2 GB of PC3200 RAM. I originaly had 1GB of ram and ordered a second stick of the EXACT same ram to top the system off to two.

the ram is: OCZ4001024ELPE (OCZ PC3200 1024MB Enhanced Latency Platinum Edition)

The stickers on the RAM are diffrent in design, though that could be expected after two and a half years, which is when I ordered the original Gig. the ONLY diffrence in data on the identification stickers is this. the ORIGINAL stick of ram reads 2-3-2-5 the new stick says 2-3-2@2.8v

Bios recongnises the presence of both sticks, and reads the following on POST

Code:
Pheonix - Award V6.00pg

2097152 K OK
DDR 400 @ 166 Mhz
Tcl: 2.5 Trcd: 3 Tms: 5 Trp: 2 (2T Timing)
I checked what I belive to be RAM voltage in the PC Health Status tab of my Bios simply because that appears to be the diffrence on the lables.

Code:
DIMM(V) 2.73 

(This jumped around a bit. but it appeared to be pretty constiant to this setting reguardless of what was in the RAM slots.)

okay;

so in troubleshooting I booted the system with just one stick of RAM at a time, verifying that both sticks work idependiantly, I swaped their positions, aswell as booting one stick in the second memory slot with the first slot being empty, this showing that both ram slots on the motherboard are funtional.

I have found information stating that OCZ did a revision to the ram design at some point. there is no data stating that the two revisions are incompatable, and there is no identifiers on the RAM itself as to them being of any specific revision.

I did boot a windows XP installation I had on the system that I hardly use and it showed 2GB of ram availible. Both in System under Control Panel aswell as in the memory tab of the task manager. leaving me to belive that the problem lies not with the ram or hardware but in my Debian Settings.

In BASH I ran

Code:
     # dmidecode -t memory
     
         #dmidecode 2.8
         SMBIOS 2.2 present.
         
         Handle 0X0005, DMI type 5, 20 bytes
         Memory Controller Information
            Error Detecting Method: 64-bit ECC
            Error Correcting Capabilities: None
            Supported Interleave: One-Way Interleave
            Maximum Memory Module Size: 4096MB
            Maximum Total Memory Size 8192MB
            Supported Speeds:
               70ns
               60ns
               50ns
            Supported Memory Types
               Standard
               DIMM
            Memory Module Voltage 2.9v
            Associated Memory Slots: 2
               0X0006
               0X0007
            Enabled Error Correcting Capabilities: None
            
         Handle 0X0006, DMI type 6, 12 bytes
         Memory Module Information
            Socket Designation: A0
            Bank Connections: 0 1
            Current Speed: 6 ns
            Type: Unknown EDO
            Installed Size: 1024 MB (Double-Bank Connection)
            Enabled Size: 1024 MB (Double-Bank Connection)
            Error Status: OK
            
         Handle 0X0007, DMI type 6, 12 bytes
         Memory Module Information
            Socket Designation: A1
            Bank Connections: 2 3
            Current Speed: 6 ns
            Type: Unknown EDO
            Installed Size: 1024 MB (Double-Bank Connection)
            Enabled Size: 1024 MB (Double-Bank Connection)
            Error Status: OK
            
         Handle 0X0019, DMI type 16, 15 bytes
         Physical Memory Array
            Location: System Board Or Motherboard
            Use: System Memory
            Error Correction Type: None
            Maximum Capacity: 8 GB
            Error Information Handle: Not Provided
            Number of Devices: 2
            
         Handle 0X001A, DMI type 17, 21 bytes
         Memory Device
            Array Handle: 0X0019
            Error Information Handle: Not Provided
            Total Width: 64 bits
            Data Width: 64 bits
            Size: 1024 MB
            Form Factor: DIMM
            Set: None
            Locator: A0
            Bank Locator: Bank0/1
            Type: Unknown
            Type Detail: None
            
         Handle 0X001B, DMI Type 17, 21 bytes
         Memory Device
            Array Handle: 0X0019
            Error Information Handle: Not Provided
            Total Width: 64 bits
            Data Width: 64 bits
            Size: 1024 MB
            Form Factor: DIMM
            Set: None
            Locator: A1
            Bank Locator: Bank2/3
            Type: Unknown
            Type Detail: None
but the contents of /proc/meminfo read:

Code:
 
          MemTotal:       906536 kB
          MemFree:        584092 kB
          Buffers:          9148 kB
          Cached:         182208 kB
          SwapCached:          0 kB
          Active:         183744 kB
          Inactive:       110116 kB
          SwapTotal:     2104472 kB
          SwapFree:      2104472 kB
          Dirty:               8 kB
          WriteBack:           0 kB
          AnonPages:      102516 kB
          Mapped:          75564 kB
          Slab:            17484 kB
          SReclaimable:    11712 kB
          SUnreclaim:       5772 kB
          PageTables:       2456 kB
          NFS_Unstable:        0 kB
          Bounce:              0 kB
          CommitLimit:   2557740 kB
          Committed_AS:   385636 kB
          VmallocTotal:   122564 kB
          VmallocUsed:      4060 kB
Now though most of this information is greek to me, I can tell that the system is only making use of 906536 kb (Around 906 MB ?) of Physical Ram. and KInfoCenter also Confirms that only 928,292,864 Bytes = 885.29 MB of Physical Memory is Availible

Now since I have done a number of test showing that the RAM, and Motherboard are functional, and since Windows XP mounted the Ram without issue. I am left worndering what I must do to get linux to make use of the additional memory. am I missing something?

Thanks For Your Time;
Tim
 
Old 01-11-2009, 04:35 PM   #2
bapigoo9
Member
 
Registered: Aug 2008
Posts: 107

Rep: Reputation: 16
If the bios sees the RAM, then your OS should also see the RAM unless something is preventing it like a limited kernel. You may need to rebuild the Linux kernel if it was not built to support more than 1 gig of RAM. What is your output:

> free

From dmidecode, it looks like you have the RAM installed correctly as both banks 0/1 and 2/3 are filled with the 1 gig DDR RAM. From dmidecode, your mobo supports 8 gig, with speeds of 50,60 and 70ns. Check the speed of your RAM. Try dmidecode with no options, and see if it reports the speed of your RAM, and double check. Also, both your RAM are double-banked. Check that your mobo accepts double-banked in those positions. Check or try other banks. Check your kernel for RAM support above 1 gig. If you do not know how to do that, start a new post?
 
  


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