[SOLVED] Confirm a dud camera?

business_kid · 11-16-2022, 12:59 PM

My video camera seems dud, but I'd like confirmation.

Instead of a black screen in Zoom resolving into my ugly mug, I have a permanent greyness. dmesg is glum reading.

Code:

[28714.075623] usb 3-4: new high-speed USB device number 20 using xhci_hcd
[28714.245433] usb 3-4: New USB device found, idVendor=0c45, idProduct=64a1, bcdDevice= 6.09
[28714.245437] usb 3-4: New USB device strings: Mfr=2, Product=1, SerialNumber=0
[28714.245439] usb 3-4: Product: USB 2.0 Camera
[28714.245441] usb 3-4: Manufacturer: Sonix Technology Co., Ltd.
[28714.257418] usb 3-4: Found UVC 1.00 device USB 2.0 Camera (0c45:64a1)
[28714.294257] input: USB 2.0 Camera: USB Camera as /devices/pci0000:00/0000:00:08.1/0000:2f:00.3/usb3/3-4/3-4:1.0/input/input27
[28714.299566] udevd[9019]: failed to execute '/opt/VirtualBox/VBoxCreateUSBNode.sh' '/opt/VirtualBox/VBoxCreateUSBNode.sh 189 275 ef': No such file or directory
[28719.013635] usb 3-4: USB disconnect, device number 20
[28719.160633] usb 3-4: new full-speed USB device number 21 using xhci_hcd
[28719.281650] usb 3-4: device descriptor read/64, error -71
[28719.507659] usb 3-4: device descriptor read/64, error -71
[28719.724637] usb 3-4: new full-speed USB device number 22 using xhci_hcd
[28719.845659] usb 3-4: device descriptor read/64, error -71
[28720.075650] usb 3-4: device descriptor read/64, error -71
[28720.178677] usb usb3-port4: attempt power cycle
[28720.558630] usb 3-4: new full-speed USB device number 23 using xhci_hcd
[28720.558695] usb 3-4: Device not responding to setup address.
[28720.762692] usb 3-4: Device not responding to setup address.
[28720.970637] usb 3-4: device not accepting address 23, error -71
[28721.084631] usb 3-4: new full-speed USB device number 24 using xhci_hcd
[28721.084694] usb 3-4: Device not responding to setup address.
[28721.290688] usb 3-4: Device not responding to setup address.
[28721.498637] usb 3-4: device not accepting address 24, error -71
[28721.498685] usb usb3-port4: unable to enumerate USB device

Error 71 is a Protocol error.

Lastly, /opt/VirtualBox/ doesn't exist atm, but that's some script being called from udev. Where would I Find that? I tried /lib/udev/rules.d but I can't find it there.

This is pretty unprovoked component failure on a new part, but that's life.

jailbait · 11-16-2022, 01:15 PM

Before declaring this problem to be a hardware problem I would check out /opt/VirtualBox/VBoxCreateUSBNode.sh. Does it exist? Do you have permission to execute that file? What is the purpose of the file? Where do you install it from?

business_kid · 11-16-2022, 02:27 PM

No, /Opt/VirtualBox/ doesn't exist. I thought it was a pretty fundamental usb negotiation error, and the script is only an aside.The script is stuff in udev I can do without. I think I mentioned most of that in the post.

Arnulf · 11-16-2022, 05:48 PM

If it's an external camera try it on another computer.

frankbell · 11-16-2022, 09:39 PM

If it's an internal camera, try booting to a Live CD/USB of one or two other distros and testing it out.

business_kid · 11-17-2022, 09:35 AM

Quote:

Originally Posted by Arnulf

If it's an external camera try it on another computer.

Thanks for the reply. It is an external camera. This proved infuriating.

I have a 1TB backup disk in SATA 1, and after tripping over my shoelaces once, I made it bootable. It boots the same same hardware, same EFI partition, initrd & kernel, same usb port. It has different kernel modules, different / & /home - all backups from the NVME. This is the dmesg output

Code:

[ 2594.799889] usb 3-4: new full-speed USB device number 3 using xhci_hcd
[ 2594.920882] usb 3-4: device descriptor read/64, error -71
[ 2595.151907] usb 3-4: device descriptor read/64, error -71
[ 2595.367883] usb 3-4: new high-speed USB device number 4 using xhci_hcd
[ 2595.538026] usb 3-4: New USB device found, idVendor=0c45, idProduct=64a1, bcdDevice= 6.09
[ 2595.538031] usb 3-4: New USB device strings: Mfr=2, Product=1, SerialNumber=0
[ 2595.538034] usb 3-4: Product: USB 2.0 Camera
[ 2595.538035] usb 3-4: Manufacturer: Sonix Technology Co., Ltd.
[ 2595.550287] usb 3-4: Found UVC 1.00 device USB 2.0 Camera (0c45:64a1)
[ 2595.586902] input: USB 2.0 Camera: USB Camera as /devices/pci0000:00/0000:00:08.1/0000:2f:00.3/usb3/3-4/3-4:1.0/input/input20
[ 2595.603417] udevd[2397]: failed to execute '/opt/VirtualBox/VBoxCreateUSBNode.sh' '/opt/VirtualBox/VBoxCreateUSBNode.sh 189 259 ef': No such file or directory

Here the camera came up working nearly all of the time

So I went back from the sata to the NVME, and the camera worked there

I diffed the two copies of uvcvideo.ko, which were identical. I fsck'ed the NVME partitions, and they were fine. So, abandoning a logical process of elimination, I thought about the number of protocol errors in the dmesg outputs.....

Am I correct in saying that I shouldn't have any protocol errors, it shouldn't refuse any adresses?
I tried it just now

Code:

[  387.015265] usb 3-4: new high-speed USB device number 4 using xhci_hcd
[  387.654438] usb 3-4: new full-speed USB device number 5 using xhci_hcd
[  387.776456] usb 3-4: device descriptor read/64, error -71
[  388.001462] usb 3-4: device descriptor read/64, error -71
[  388.104318] usb usb3-port4: attempt power cycle
[  388.484464] usb 3-4: new full-speed USB device number 6 using xhci_hcd
[  388.484534] usb 3-4: Device not responding to setup address.
[  388.688427] usb 3-4: Device not responding to setup address.
[  388.896304] usb 3-4: device not accepting address 6, error -71
[  389.010294] usb 3-4: new full-speed USB device number 7 using xhci_hcd
[  389.010368] usb 3-4: Device not responding to setup address.
[  389.216436] usb 3-4: Device not responding to setup address.
[  389.424307] usb 3-4: device not accepting address 7, error -71
[  389.424341] usb usb3-port4: unable to enumerate USB device
[  397.986461] usb 3-4: new high-speed USB device number 8 using xhci_hcd
[  398.724488] usb 3-4: device descriptor read/64, error -71
[  399.002349] usb 3-4: New USB device found, idVendor=0c45, idProduct=64a1, bcdDevice= 6.09
[  399.002354] usb 3-4: New USB device strings: Mfr=2, Product=1, SerialNumber=0
[  399.002356] usb 3-4: Product: USB 2.0 Camera
[  399.002358] usb 3-4: Manufacturer: Sonix Technology Co., Ltd.
[  399.012335] usb 3-4: Found UVC 1.00 device USB 2.0 Camera (0c45:64a1)
[  399.048688] input: USB 2.0 Camera: USB Camera as /devices/pci0000:00/0000:00:08.1/0000:2f:00.3/usb3/3-4/3-4:1.0/input/input21
[  399.054004] udevd[2554]: failed to execute '/opt/VirtualBox/VBoxCreateUSBNode.sh' '/opt/VirtualBox/VBoxCreateUSBNode.sh 189 263 ef': No such file or directory

It has refused or puked on addresses 4, 5, 6, & 7 but is finally working on address 8. I'm going to buy a camera, because when I want it, it won't be there.

As for the Virtualbox script error, I've dug anything VB related out of udev rules and deleted all init scripts. The problem remains

EDIT: 1 hour later, and the camera is teetotally borked, protocol errors and refusing addresses.