Nathan,
Thank you for writing back.
I see that you need information about the BIOS and the chip set in your
Notebook.
The BIOS software has a number of different roles, but its most
important role is to load the operating system. When you turn on your
computer and the microprocessor tries to execute its first instruction,
it has to get that instruction from somewhere.
It cannot get it from the operating system because the operating system
is located on a hard disk, and the microprocessor cannot get to it
without some instructions that tell it how. The BIOS provides those
instructions. Some of the other common tasks that the BIOS performs
include:
* A power-on self-test (POST) for all of the different hardware
components in the system to make sure everything is working properly
* Activating other BIOS chips on different cards installed in the
computer - For example, SCSI and graphics cards often have their own
BIOS chips.
* Providing a set of low-level routines that the operating system uses
to interface to different hardware devices - It is these routines
that give the BIOS its name. They manage things like the keyboard,
the screen, and the serial and parallel ports, especially when the
computer is booting.
* Managing a collection of settings for the hard disks, clock, etc.
The BIOS is special software that interfaces the major hardware
components of your computer with the operating system. It is usually
stored on a Flash memory chip on the motherboard, but sometimes the chip
is another type of ROM.
When you turn on your computer, the BIOS does several things. This is
its usual sequence:
1) Check the CMOS Setup for custom settings
2) Load the interrupt handlers and device drivers
3) Initialize registers and power management
4) Perform the power-on self-test (POST)
5) Display system settings
6) Determine which devices are bootable
7) Initiate the bootstrap sequence
The first thing the BIOS does is check the information stored in a tiny
(64 bytes) amount of RAM located on a complementary metal oxide
semiconductor (CMOS) chip. The CMOS Setup provides detailed information
particular to your system and can be altered as your system changes. The
BIOS uses this information to modify or supplement its default
programming as needed. We will talk more about these settings later.
Interrupt handlers are small pieces of software that act as translators
between the hardware components and the operating system. For example,
when you press a key on your keyboard, the signal is sent to the
keyboard interrupt handler, which tells the CPU what it is and passes it
on to the operating system. The device drivers are other pieces of
software that identify the base hardware components such as keyboard,
mouse, hard drive and floppy drive. Since the BIOS is constantly
intercepting signals to and from the hardware, it is usually copied, or
shadowed, into RAM to run faster.
For more information you regarding the BIOS, I recommend you visit the
following URL:
http://electronics.howstuffworks.com/bios1.htm
Note : Copy and paste the URL in the Address bar in the browser.
Click next page in the web site to get full details about the BIOS.
To get details about the chip set details, I recommend you contact our
CTO Tech Support technicians at 1-888-202-4711. We will be happy to
assist you for information on Presario products.
I hope this information helps you. Please reply if you have any
comments or questions, or if I can help you further.
Regards,
Manoj V
HP Consumer eSupport
For additional or future service assistance, you can post your question
to the Customer Communities at:
http://www.compaq.com/communities
"Our advice is strictly limited to the question(s) asked and is based on
the information provided to us. HP does not assume any responsibility
or liability for the advice given and shall not be liable for any
direct, indirect, special, incidental or consequential damages in
connection with the use of this information. Always back up your data.
For more information, including technical information updates, please
visit our Web site at
http://www.hp.com/go/support."
<!-- *KBU-CCS_0901_1.00-KBU* -->
Original Message Follows:
-------------------------
well, I thank you for the suggestion of resetting the bios, but since
the
bios is pretty stark...well it didn't work. Is there perhaps a
'technician'
version of the bios for this machine? One that actually has settings in
it?
I would like to try and disable the PnP settings, as well as a few other
things that may be giving headaches. I have searched quite a bit for
information on the 1200 laptop and linux...and seems that everybody has
had
trouble with it. Only one instance of it actually getting running, and
I
can't even get a hold of that individual anymore.
I guess I am sort of an enthusiast, and I usually build my own machines.
This laptop is the only exception, as it is mighty difficult to attain
parts
to form my own brand of laptop with. Is there no option other than
telling
me to go talk to RedHat? There is one bios/rom patch on the compaq
website
for this model, but I am pretty sure I've already installed it...I
cannot be
sure since there is no revision numbers or anything on the bios that are
easily readable...I can read them, but then the bios link on the website
does not give any information either to compare it with. I think its
revision or version 6.0. The website seems to say that the bios flash
is
simply for one obscure program that I don't even run and therefore have
no
problem with. Can you elaborate on what exactly that bios does?
So that you know, Knoppix is the easiest brand of linux to test with
right
now, as it is designed to boot off a CD and be used as a demonstration
disc.
The last line in the Knoppix startup refers to the cardmgr starting. In
other distros, it refers to usb. Any information about the chipset used
in
this computer would be very useful.
thank you,
nathan jay skoglund
----- Original Message -----
From: "Compaq Consumer Support" <CompaqConsumer@cs.brigade.com>
To: <skogy@hotmail.com>
Sent: Sunday, July 06, 2003 10:57 PM
Subject: Re: 1201Z or 1200Z [1259785] (KMM6571014V50238L0KM)
Dear Nathan,
I understand that USB ports are not probed in Linux and it locks up.
As a preliminary troubleshooting step I suggest you reset the BIOS and
check if it helps.
To reset the computer to its default BIOS settings, perform the
following steps:
1. Restart the computer.
2. Press F10 key when the red Compaq logo appears during Startup.
3. Select English for language.
4. Select "Set Defaults and Exit."
The BIOS of the computer will be set to default.
If the problem persists, I suggest you contact RedHat technical support
for further assistance.
You can refer to the following link for assistance.
http://www.usbman.com/linuxusb.htm
Note: We do not have test data regarding installation of Linux in
your notebook.You can contact the manufacturer of the Linux OS for
further inquiries.
Regards,
Sashi
HP Consumer eSupport
For additional or future service assistance, you can post your question
to the Customer Communities at:
http://www.compaq.com/communities
"Our advice is strictly limited to the question(s) asked and is based on
the information provided to us. HP does not assume any responsibility
or liability for the advice given and shall not be liable for any
direct, indirect, special, incidental or consequential damages in
connection with the use of this information. Always back up your data.
For more information, including technical information updates, please
visit our Web site at
http://www.hp.com/go/support."
Original Message Follows:
-------------------------
FIRST_NAME: Nathan
LAST_NAME: Skoglund
EMAIL:
skogy@hotmail.com
SN: 2V19JC2ZHT1B
PRODUCT_TYPE: Notebook
MODEL: 1201Z or 1200Z
COUNTRY: United States
OS: Windows XP Home Edition
SKILL: Advanced
PROBLEM_AREA: Locking Up
INTERMITTENT: no
WORKED_BEFORE: no
HARDWARE_CHANGED: no
HTTP_REFERRER: consumeremail
REFERENCE_NO: 1259785
MFG_DATE: 8/17/2001
COMMENTS:
I would like to load Red Hat 9.0 on this laptop. Unfortunately it seems
to lock up whenever the USB ports are probed...even with nothing
connected
to them. Obviously the controller has issues. This has been tested and
reproduced by multiple people, and I myself have reproduced this with
Red
Hat, Mandrake, Slackware, Icepack, and KNoppix. All seem to hang at the
exact same spot on install while initializing USB ports...and can be
avoided by passing a kernel command to not load USB. Please help. I
would appreciate any aid you could give.