Compaq nx9000 laptop connects only on 10Mbps

arunabh_biswas · 02-07-2009, 04:44 AM

Dear Experts,

I got a laptop from my customer whose make/model is Compaq nx9000 business notebook. It has NIC card of 10/100 Mbps. As per my customer feedback, its was working fine but from last week it shows and connects on 10Mbps. I tried to connect the laptop with another laptop and PC as well with a crossover cable but it showing the same speed. Customer having a gigabit switch an their end, when they connect it in the network, atfirst it displays the network status in the systray that it continouly connecting and disconnecting to/from network. After couple of minutes it remains on 10 Mbps. Scan the laptop for virus using Symantec, avast, macafee etc. But still the problem persist.

For your reference the Laptops details in the below link...

http://h18000.www1.hp.com/products/q...11598_div.HTML

Pls suggest.

TB0ne · 02-08-2009, 01:54 PM

Quote:

Originally Posted by arunabh_biswas

Dear Experts,

I got a laptop from my customer whose make/model is Compaq nx9000 business notebook. It has NIC card of 10/100 Mbps. As per my customer feedback, its was working fine but from last week it shows and connects on 10Mbps. I tried to connect the laptop with another laptop and PC as well with a crossover cable but it showing the same speed. Customer having a gigabit switch an their end, when they connect it in the network, atfirst it displays the network status in the systray that it continouly connecting and disconnecting to/from network. After couple of minutes it remains on 10 Mbps. Scan the laptop for virus using Symantec, avast, macafee etc. But still the problem persist.

For your reference the Laptops details in the below link...

http://h18000.www1.hp.com/products/q...11598_div.HTML

Pls suggest.

What version/distro of Linux are you running??

arunabh_biswas · 02-12-2009, 06:28 AM

Quote:

Originally Posted by TB0ne

What version/distro of Linux are you running??

Dear TB0ne,

Its Windows XP SP2.

farslayer · 02-12-2009, 08:43 AM

Have you tried booting from a Live Linux CD to test the NIC and see if the issue is driver related in windows ?

Otherwise it sounds like it could be a hardware issue.

TB0ne · 02-12-2009, 11:03 AM

Quote:

Originally Posted by arunabh_biswas

Dear TB0ne,

Its Windows XP SP2.

Ok...this is LINUX questions.

I don't know anything about Windows, and if you're having a Windows problem, a Windows/Microsoft forum may be a better place for you.