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Old 11-01-2010, 02:54 AM   #1
wahnwitz
LQ Newbie
 
Registered: Nov 2010
Location: Germany
Distribution: Ubuntu 10.10
Posts: 3

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Canon Pixma Ip2700 /Ubuntu 10.10 is not printing


Since four days I am trying to get my printer working. I am a newbie, so it took me two days to install the drivers. My actual problem is: The printer does not want to print. The symbol opens for a second and later I can read "printjob completed". But it does not print anything.
Did anyone experienced something similar and found a way to solve this problem?
I have read dozens of threads regarding this topic, but nothing worked. I have a wife and three kids and I can not afford to invest a week in "installing a printer".
In "system settings" I can see my printer and there is a white hook on a green bubble. Looks good, but it refuses to do its job.

Is there a way to check the usb connection between my laptop and the printer?

I have added a textfile with the results of a check I did.
Attached Files
File Type: txt troubleshoot.txt (72.7 KB, 22 views)

Last edited by wahnwitz; 11-01-2010 at 03:52 AM.
 
Old 11-02-2010, 12:32 AM   #2
hilyard
Member
 
Registered: Jan 2010
Location: Inland PNW
Distribution: Lite | siduction
Posts: 291

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Hints only (I'm tired!)

PHP Code:
sudo apt-get install alien 
PHP Code:
#Below the hyphens is the corrected cnijfilter-common
#Thanks go to Maximus, not me
#----------------------------------------------------------------------------------------------


#Packager: Maximus (maximuus[at]gmail[dot]com)

pkgname=cnijfilter-common
pkgver
=3.30.1
pkgrel
=1mb
source
=("http://files.canon-europe.com/files/soft38679/software/iP2700_Linux_Package.tar")
sourcetemplate=http://people.salixos.org/maximus/$pkgname/$pkgver/
url=http://software.canon-europe.com/products/0010838.asp

doinst() {
#for some reason the libraries aren't linked properly when packaging so lets do it here
ln -sf /usr/lib/libcnnet.so.1.1.1 /usr/lib/libcnnet.so
}

slackdesc=\
(
#|-----handy-ruler------------------------------------------------------|
"cnijfilter-common - Canon IJ Printer Driver for Linux"
"This IJ Printer Driver provides printing functions for Canon Inkjet"
"printers operating under the CUPS (Common UNIX Printing System)"
"environment."
"It is a repack of the .deb distributed by Canon, into a handy Slack"
"format."
)


build() {

    
#extract source
    
cd $startdir/src
    tar 
-zxvf cnijfilter-ip2700series-3.30-1-i386-deb.tar.gz
    cd 
./cnijfilter-ip2700series-3.30-1-i386-deb/packages
    ar p cnijfilter
-common_3.30-1_i386.deb data.tar.gz tar zx
    
    
#move directory structure to package
    
cp -r usr/* $startdir/pkg/usr/
    
    #move docs
    mkdir -p $startdir/pkg/usr/doc/$pkgname-$pkgver
    cp $startdir/pkg/usr/share/doc/$pkgname/* $startdir/pkg/usr/doc/$pkgname-$pkgver/
    rm -rf $startdir/pkg/usr/share
    

#----------------------------------------------------------------------------------------------- 
See https://help.ubuntu.com/8.04/serverguide/C/cups.html
especially
PHP Code:
sudo /etc/init.d/cupsys restart 
 
Old 11-02-2010, 09:32 AM   #3
wahnwitz
LQ Newbie
 
Registered: Nov 2010
Location: Germany
Distribution: Ubuntu 10.10
Posts: 3

Original Poster
Rep: Reputation: 0
Thanks so far

Hi Hilyard,
I have had a first look at your post. Thank you for the effort. As I am a newbie, it ist really difficult to me to understand the way to solve my problem.

sudo /etc/init.d/cups restart lead to:
"Rather than invoking init scripts through /etc/init.d, use the service(8)
utility, e.g. service cups restart

Since the script you are attempting to invoke has been converted to an
Upstart job, you may also use the restart(8) utility, e.g. restart cups
cups start/running, process 2843"

So I guess that I have a problem with cups and that I need to restart it, but the commands do not help me.
 
Old 11-02-2010, 09:51 AM   #4
thorkelljarl
Senior Member
 
Registered: Jun 2008
Posts: 1,804

Rep: Reputation: 215Reputation: 215Reputation: 215
If I remember...

In posts about trouble shooting linux Canon printer drivers I have read, it is suggested that one disconnect and re-connect the USB cable. It seems that the printer(device) and the driver(software) need to recognize one another.

Last edited by thorkelljarl; 11-02-2010 at 10:02 AM.
 
Old 11-02-2010, 11:08 AM   #5
wahnwitz
LQ Newbie
 
Registered: Nov 2010
Location: Germany
Distribution: Ubuntu 10.10
Posts: 3

Original Poster
Rep: Reputation: 0
Thanks

Quote:
Originally Posted by thorkelljarl View Post
If I remember...

In posts about trouble shooting linux Canon printer drivers I have read, it is suggested that one disconnect and re-connect the USB cable. It seems that the printer(device) and the driver(software) need to recognize one another.
I have tried it, but it did not work. Just searching in different forums.
 
Old 11-03-2010, 01:15 AM   #6
hilyard
Member
 
Registered: Jan 2010
Location: Inland PNW
Distribution: Lite | siduction
Posts: 291

Rep: Reputation: 66
Said to work for ubuntu, install iP2700:


Download
http://support-asia.canon-asia.com/c...100272002.html

Disconnect printer

At console or terminal--

PHP Code:
# dpkg -i cnijfilter-common_3.30-1_i386.deb 
PHP Code:
# dpkg -i cnijfilter-ip2700series_3.30-1_i386.deb 
Administration => Printing => delete printers


Open browser, type in ADDRESS bar --
PHP Code:
 localhost:631 
(Give your sudo login password)

Choose printer
--------------------------------------------------------------------------------------------
Note: it may be a problem with the drivers provided in Europe and the ones fro Asia work -- let us know
--------------------------------------------------------------------------------------------
The above from a Spanish-language site http://gnburgos.blogspot.com/2010/07...ian-lenny.html and said elsewhere to also work for ubuntu
--------------------------------------------------------------------------------------------
The first distro I got it running on was salix . Hence, the first code.
Next, I had it running on peppermint, but I cannot remember exactly how I did it, regretably.

Best wishes!
 
1 members found this post helpful.
Old 07-20-2011, 02:36 PM   #7
Alexx
LQ Newbie
 
Registered: Jul 2011
Posts: 5

Rep: Reputation: Disabled
Just thought I'd add my experience as it may help others.

I'm in the UK. When I first connected my printer it was recognized correctly straight away and then added to the printer's list, a driver was then searched for and loaded. After that the symptoms were that jobs went correctly onto the print queue but then left the queue without ever printing anything. Then I found this thread.

I followed Hilyard's post ( above ) and that fixed the problem. I expand on Hilyard's post a bit as I think newish users will have difficultly following it.

I disconnected the printer.
Went to the suggested website. Selected open and extracted the files onto my computer. I think then I still had to find and double click on the downloaded file to get it properly expanded?

Then open the terminal as instructed, find the extracted files and go to the packages directory. Then copy and paste Hilyard's first two commands. They needed "sudo " put in front, or did for me.

Then I deleted my printer per Hilyard.

After that I ignored the rest, just connected the printer, it was recognized as before and added to the printer's list but this time using the asian driver just installed there was no problem.
 
Old 12-09-2011, 07:34 PM   #8
garydale
Member
 
Registered: Feb 2007
Posts: 142

Rep: Reputation: 23
similar problem with Ubuntu 11.10

I recently acquired a Canon Pixma iP2700 (against my better judgment but I needed a disposable photo printer in a hurry). It was immediately recognized by Ubuntu but printing was another matter. I wanted it to print nothing but 4x6 photos but ran into a problem where printing would stop 2/3 of the way down the page. The printer was effectively hung until I restarted it. This occurred 100% of the time. Ejecting the stopped page left a white (non-printed) bar about 1/4 inch wide before the print restarted.

Removing the printer and installing the Canon proprietary drivers (v3.30 - didn't need to use the Asian drivers) seems to have fixed that. However, I'm not getting borderless prints. Also, the installer didn't really work - it wouldn't detect the printer. Using CUPS to install it worked fine. The new drivers were at the top of the list.

Thanks everyone for pointing the way.
 
  


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