Buffer I/O error on dev sde, logical block 0, async page read

dapapa · 08-17-2021, 03:59 AM

Hello. I have a lenovo laptop (x1 carbon 4th gen) running luks encrypted debian. It was working fine until I replaced the battery. After rebooting the disk failed to load debian and stopped working. It was shown at bios but I could not mount it and open the partitions. I have connected the disk (m2 ssd) to another laptop with a usb adapter, in order mount the drive, decrypt the partition and recover my data, but I get the following message:

Code:

[  264.925745] scsi host8: usb-storage 2-3:1.0
[  265.941942] scsi 8:0:0:0: Direct-Access     INTEL SS DSCKKF256H6L     L11P PQ: 0 ANSI: 2 CCS
[  265.942459] sd 8:0:0:0: Attached scsi generic sg5 type 0
[  265.942723] sd 8:0:0:0: [sde] 500118192 512-byte logical blocks: (256 GB/238 GiB)
[  265.943155] sd 8:0:0:0: [sde] Write Protect is off
[  265.943156] sd 8:0:0:0: [sde] Mode Sense: 00 38 00 00
[  265.943645] sd 8:0:0:0: [sde] Asking for cache data failed
[  265.943654] sd 8:0:0:0: [sde] Assuming drive cache: write through
[  266.045097] sd 8:0:0:0: [sde] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE cmd_age=0s
[  266.045101] sd 8:0:0:0: [sde] tag#0 Sense Key : Hardware Error [current] 
[  266.045102] sd 8:0:0:0: [sde] tag#0 Add. Sense: No additional sense information
[  266.045104] sd 8:0:0:0: [sde] tag#0 CDB: Read(10) 28 00 00 00 00 00 00 00 08 00
[  266.045106] blk_update_request: I/O error, dev sde, sector 0 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0
[  266.045111] Buffer I/O error on dev sde, logical block 0, async page read

The output of fdisk:

Code:

user@debian:~$ sudo fdisk /dev/sde

Welcome to fdisk (util-linux 2.36.1).
Changes will remain in memory only, until you decide to write them.
Be careful before using the write command.

fdisk: cannot open /dev/sde: Input/output error

The output of smartctl:

Code:

user@debian:~$ sudo smartctl -a /dev/sde
smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.10.0-8-amd64] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     INTEL SSDSCKKF256H6L
Serial Number:    CVLY62550F1W256J
LU WWN Device Id: 5 5cd2e4 14d0a3805
Firmware Version: LBFL11P
User Capacity:    256,060,514,304 bytes [256 GB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    Solid State Device
Form Factor:      M.2
TRIM Command:     Available, deterministic
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ACS-3 (minor revision not indicated)
SATA Version is:  SATA 3.2, 6.0 Gb/s (current: 1.5 Gb/s)
Local Time is:    Tue Aug 17 08:46:23 2021 UTC
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: FAILED!
Drive failure expected in less than 24 hours. SAVE ALL DATA.
See vendor-specific Attribute list for failed Attributes.

General SMART Values:
Offline data collection status:  (0x01)	Offline data collection activity
					is in a Reserved state.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		(    0) seconds.
Offline data collection
capabilities: 			 (0x53) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					No Offline surface scan supported.
					Self-test supported.
					No Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 (  15) minutes.
SCT capabilities: 	       (0x0039)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 257
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  5 Reallocated_Sector_Ct   0x0032   100   100   000    Old_age   Always       -       64993
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       142
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       111
170 Unknown_Attribute       0x0033   100   100   010    Pre-fail  Always       -       64993
171 Unknown_Attribute       0x0032   076   076   010    Old_age   Always       -       636
172 Unknown_Attribute       0x0032   092   092   010    Old_age   Always       -       210
173 Unknown_Attribute       0x0032   100   100   000    Old_age   Always       -       47
174 Unknown_Attribute       0x0032   100   100   000    Old_age   Always       -       38
183 Runtime_Bad_Block       0x0032   100   100   000    Old_age   Always       -       24
184 End-to-End_Error        0x0033   000   000   097    Pre-fail  Always   FAILING_NOW 16777215
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       25120
190 Airflow_Temperature_Cel 0x0032   045   046   000    Old_age   Always       -       45 (Min/Max 38/46)
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       38
194 Temperature_Celsius     0x0032   045   046   000    Old_age   Always       -       45 (Min/Max 38/46)
199 UDMA_CRC_Error_Count    0x0032   100   100   000    Old_age   Always       -       0
225 Unknown_SSD_Attribute   0x0032   100   100   000    Old_age   Always       -       2873344
226 Unknown_SSD_Attribute   0x0032   100   100   000    Old_age   Always       -       0
227 Unknown_SSD_Attribute   0x0032   100   100   000    Old_age   Always       -       0
228 Power-off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       0
232 Available_Reservd_Space 0x0033   000   000   010    Pre-fail  Always   FAILING_NOW 0
233 Media_Wearout_Indicator 0x0033   093   093   001    Pre-fail  Always       -       0
236 Unknown_Attribute       0x0033   093   093   001    Pre-fail  Always       -       0
241 Total_LBAs_Written      0x0032   100   100   000    Old_age   Always       -       2873344
242 Total_LBAs_Read         0x0032   100   100   000    Old_age   Always       -       3526656
249 Unknown_Attribute       0x0032   100   100   000    Old_age   Always       -       1441825

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed: read failure       90%       140         14
# 2  Short offline       Completed: read failure       90%       140         14
# 3  Short offline       Completed: read failure       90%       140         14
# 4  Short offline       Completed: read failure       90%       140         14
# 5  Short offline       Completed: read failure       90%       140         14
# 6  Short offline       Completed: read failure       90%       139         14
# 7  Short offline       Completed: read failure       90%       139         14
# 8  Short offline       Completed: read failure       90%       139         14
# 9  Short offline       Completed: read failure       90%       139         14
#10  Short offline       Completed: read failure       90%       139         14
#11  Short offline       Completed: read failure       90%       139         14
#12  Short offline       Completed: read failure       90%       139         14
#13  Short offline       Completed: read failure       90%       139         14
#14  Short offline       Completed: read failure       90%       139         14
#15  Short offline       Completed: read failure       90%       138         14
#16  Short offline       Completed: read failure       90%       138         14
#17  Short offline       Completed: read failure       90%       138         14
#18  Short offline       Completed: read failure       90%       138         14
#19  Short offline       Completed: read failure       90%       138         14
#20  Short offline       Completed: read failure       90%       138         14
#21  Short offline       Completed: read failure       90%       137         14

SMART Selective self-test log data structure revision number 1
 SPAN             MIN_LBA           MAX_LBA  CURRENT_TEST_STATUS
    1     843415614194058  4785074722897923  Not_testing
    2  326229498192920576   281474976645120  Not_testing
    3     843415613800842  4785079017865219  Not_testing
    4  326229498192920576   281474976645120  Not_testing
    5  217016197727584650  4785079017865217  Not_testing
 2987         77309411487       77309477022  Read_scanning is in a Reserved state
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 65535 minute delay.

Anyone have any idea what to do now? Thanks in advance.

smallpond · 08-17-2021, 08:50 AM

USB adapters can be iffy. Before replacing the drive, you can try putting it back in the original slot and booting from a live distro to see if you have better luck.

dapapa · 08-17-2021, 08:57 AM

I have already tried that before using the usb adapter. The behaviour was the same though.