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Old 03-29-2012, 12:13 PM   #1
acraig
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Question Being forced to witch from DSL to U-verse Need advice


I have been using DSl for more than a a year and because of move (less than 2 miles, same city) have to change internet to U-verse or go without high speed internet altogether.

So, my question is should I be afraid? I will be receiving a Motorolla surfboard modem, which I was told by ATT support works like Zoom ADSL modem, in that you login and set up through a browser using an IP address. If anyone here has experience with this "hardline" tech (I know some are using the 2 wire wireless version), please let me know what to expect/ do to get u-verse working with Linux. It's been around for 5 years so there has to be someone who knows how it works.

Any help will be appreciated.
 
Old 03-29-2012, 01:09 PM   #2
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I'm on wireless here - no problem. The key issue is, can you see your aerial. In my case, the answer is yes, it's on a mountain overlooking the city. 10MB, but they are Nazis about the download limit.

Others use geostationery satellites, and it's a less reliable situation, with reports of speeds varying around the city. In the open spaces, it's not too bad.
 
Old 03-29-2012, 02:57 PM   #3
acraig
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Thanks for responding business_kid. Is there a connection similarity between wireless and hardwire? I won't be using wireless. The modem is a motorolla surfboard. Never heard of it before today.
 
Old 03-29-2012, 04:10 PM   #4
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There's a lot of wireless here in Ireland.

Everything seems to use dhcp or pppoe. The modem usually has to synch and then you're away. The pc interface is usually quite OK. PPPOE has a learning curve.
 
Old 03-29-2012, 04:42 PM   #5
acraig
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AT&T support told me that it would be like Zoom adsl, meaning NO ppoe software connection needed. I'm in the US.

I had no idea AT&T was in Ireland.
 
Old 03-30-2012, 03:23 AM   #6
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[OT]AT&T aren't here. Names here are 02/Esat/BT; Vodafone (sp?); Eircom (Semi-State); and some smaller ones and resellers, like Digiweb(my isp).

But one thing I never follow is who has shares in what, and there are international link-ups
 
Old 03-30-2012, 04:13 PM   #7
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ATT kind of cheats. There is a service called U-verse that is really only dsl.
The full U-verse would be in speeds much higher than any dsl could obtain.

Wireless is just in your home. I never use it.


What is the speed they are selling?

Last edited by jefro; 03-30-2012 at 04:15 PM.
 
Old 03-30-2012, 05:54 PM   #8
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By this stage, nobody in Ireland knows what you are getting in - myself included.

If you get protocols from them, We can comment on difficulties. Otherwise look for comparisons on websites
 
Old 03-30-2012, 08:41 PM   #9
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Looks like a common dslam gateway. http://www.motorola.com/Video-Soluti...ways-and-eMTAs

The common part is you still have copper (usually) coming into your modem/home. Then the option of wired and wireless is within your home. There is very little different between dsl and u-verse in all respects to the user. You will have to create a new uverse user account and such. They will try to force you to use windows but if you ask the tech support they can direct you to the correct web page to allow you to finish up.

Last edited by jefro; 03-30-2012 at 08:45 PM.
 
Old 04-03-2012, 03:09 PM   #10
acraig
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Quote:
Originally Posted by jefro View Post
ATT kind of cheats. There is a service called U-verse that is really only dsl.
The full U-verse would be in speeds much higher than any dsl could obtain.

Wireless is just in your home. I never use it.


What is the speed they are selling?
I am getting 3mbps. Just like my dsl. But they offer up to 12mbps.

Last edited by acraig; 04-03-2012 at 03:20 PM.
 
Old 04-03-2012, 03:17 PM   #11
acraig
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Originally Posted by jefro View Post
Looks like a common dslam gateway. http://www.motorola.com/Video-Soluti...ways-and-eMTAs

The common part is you still have copper (usually) coming into your modem/home. Then the option of wired and wireless is within your home. There is very little different between dsl and u-verse in all respects to the user. You will have to create a new uverse user account and such. They will try to force you to use windows but if you ask the tech support they can direct you to the correct web page to allow you to finish up.
I was told that it was a fiber optics line. There is no DSLAM in the area I am moving to, which is only 1.8 miles from where I now live. They are phasing out DSL. Other companies can provide that, but not U-verse, because they invented it. i already told them I am a Linux user when I signed up and they say it works with all OS. They promise a refunded if not.
 
Old 04-03-2012, 09:55 PM   #12
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I kind of doubt you have a fiber in but maybe. Kind of rare still. Only in very new and techie type of places. I'd think fiber would go higher then 12. I get 3 on copper dsl.

Only the phone company would know if their home office has a dslam module. A local phone tech may know. They have installers that may know a lot but the internet is like a different company to the normal voice/dsl techs.

To get the modem to work you will have to go to some web site and put in at least a new password I'd think.
 
Old 04-05-2012, 04:28 AM   #13
acraig
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Originally Posted by jefro View Post
I kind of doubt you have a fiber in but maybe. Kind of rare still. Only in very new and techie type of places. I'd think fiber would go higher then 12. I get 3 on copper dsl.

Only the phone company would know if their home office has a dslam module. A local phone tech may know. They have installers that may know a lot but the internet is like a different company to the normal voice/dsl techs.

To get the modem to work you will have to go to some web site and put in at least a new password I'd think.
You're right. I checked their website and it's up to 24 mbps. The area I am moving to is not "new" per se, but the apartment complex I am moving to is a few blocks from a DSLAM, and apparently that is far enough. I was told when I tried to move my dsl service that it was not possible for that area, because it had been set up for u-verse only. They have said they are NOT going to install a DSLAM because it would be counterproductive for them. They are phasing out dsl altogether. With u-verse they have no competition, they can charge what they want. Dsl, on the other hand, has many providers, and most are cheaper.

I really just wanted to know if anyone using the motorolla modem with u-verse has had any issues getting online in Linux. The website never mentions Linux, just Mac and Windows. And despite what the guy in sales told me about no complaints, he admitted that he is not a Linux user nor does he know a Linux user with U-verse.
 
Old 04-05-2012, 04:55 PM   #14
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I had u-verse for a while and it was OK. It is not special or magical or any other thing that makes it better.

ATT is so full of %#$$ they'd say anything.

It make no difference dsl or u-verse. It is just data.

Like I said. You can get lucky and a service rep will tell you how to get past any issues with linux. You can also get unlucky and have them simply say, install windows and their program. You have no reasonable expectation that they will ever support linux.

Last edited by jefro; 04-05-2012 at 04:56 PM.
 
Old 04-06-2012, 08:20 PM   #15
acraig
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Originally Posted by jefro View Post
I had u-verse for a while and it was OK. It is not special or magical or any other thing that makes it better.

ATT is so full of %#$$ they'd say anything.

It make no difference dsl or u-verse. It is just data.

Like I said. You can get lucky and a service rep will tell you how to get past any issues with linux. You can also get unlucky and have them simply say, install windows and their program. You have no reasonable expectation that they will ever support linux.
I guess I will find out in two weeks from today. I hope it's an easy transition. I know the modem is usable for the Linux OS, I checked, but that doesn't mean it will connect easily. I had trouble with the DSL modem (ZOOM) when I first set it up, because the IP address for connecting to the modem was not included with the modem, had to connect with dialup to locate it online. Hoping there is no unpleasant repeat of those circumstances.

Thank you all for responding to my post! Once I'm setup in 2 weeks, I'll let you know how it went.
 
  


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