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Old 11-24-2020, 08:41 PM   #1
bfdbfd
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Asus Strix Soar (Soundcard) Not Working


Hi peoples

Well, I have switched my laptop over to ubuntu with no real problems, but, I am having an issue with my desktop. For some reason, I cannot get my soundcard working. I have an Asus Strix Soar. It's supposed to be supported, but, I get nothing at all. Can anyone help?? This is really bugging me! I cant switch over with no sound!

Headphones work and it works in windows. I am connecting to my speakers via Digital S/PDIF Output. Here's a screenshot of the settings - https://imgur.com/a/JIaMnz4

Cheers

Last edited by bfdbfd; 11-25-2020 at 12:04 AM.
 
Old 11-27-2020, 10:34 PM   #2
obobskivich
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First thing I'd try is open alsamixer (open a terminal and just type in 'alsamixer' without quotes) and make sure the SPDIF isn't muted (it will show 'MM' if it is) - you may have to select the Strix soundcard over your GPU/onboard/any other devices in the system, press F6 to do so, and then find the Strix card, and then see if SPDIF shows MM. If it does, press M with that column selected (use arrow keys to move around) and it should then show 00 or 100 or some other value (something not 'MM').
 
Old 12-04-2020, 10:15 AM   #3
bfdbfd
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Hi there I cannot get this thing working, I am totally lost. This is so frustrating! Can anyone help (please)? A screenshot of my alsamixer config is at the link below.

https://imgur.com/a/k8suVbh
 
Old 12-04-2020, 10:27 AM   #4
obobskivich
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Is that the total number of adjustable levels? Or can you go onto another 'page' (press the 'right' arrow a few times)
 
Old 12-04-2020, 10:29 AM   #5
bfdbfd
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Quote:
Originally Posted by obobskivich View Post
Is that the total number of adjustable levels? Or can you go onto another 'page' (press the 'right' arrow a few times)
Yep, that is it. Thanks so much for your help!
 
Old 12-04-2020, 12:04 PM   #6
obobskivich
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The only remaining 'guess' I have is see if 'PCM Capture' or 'Input Ga' have any impact - but otherwise I'm really not sure why it isn't working (I'm assuming you've already 'done the obvious' and checked physical connections and that the speakers/external decoder are working).
 
Old 12-04-2020, 11:11 PM   #7
bfdbfd
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Hi. Yes, the card works fine in windows. And, it works with headphones plugged in. This is a real pain.
 
Old 12-05-2020, 06:28 AM   #8
bfdbfd
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I'm going to try an analog connection. I will see how it goes
 
  


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