AMD Radeon R7 M440 2GB on linux 18.1 Serena mint won't be recognized

Kirito443 · 03-29-2017, 01:42 AM

I have HP note book 15-AY102NJ that comes with AMD Radeon R7 M440 2GB.
Unfortunately Mint doesn't recognize my video card.

Please Help me!

specs:
Intel® Core™ i7-7500U Processor 2.7GHz
AMD Radeon R7 M440 2GB

Linux HP-Notebook 4.4.0-70-generic #91-Ubuntu SMP Wed Mar 22 12:47:43 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux

$ cat /etc/linuxmint/info
RELEASE=18.1
CODENAME=serena
EDITION="Cinnamon 64-bit"
DESCRIPTION="Linux Mint 18.1 Serena"
DESKTOP=Gnome
TOOLKIT=GTK
USER_GUIDE_URL=help:linuxmint
GRUB_TITLE=Linux Mint 18.1 Cinnamon 64-bit

pan64 · 03-29-2017, 01:57 AM

does it mean you have no display at all, or just you have no GUI, but command line?

Kirito443 · 03-29-2017, 01:55 PM

Quote:

Originally Posted by pan64

does it mean you have no display at all, or just you have no GUI, but command line?

I have a display because of an Intel Graphic card embedded on the motherboard, at least thats why I deducted.
If I check what graphic cards are installed I only receive the Intel one and not the RADEON, although its installed.
I am thinking maybe a driver problem, But I am new to linux, so I have no idea what to do

pan64 · 03-30-2017, 12:27 AM

how did you check your graphic card at all? did you try switch off the intel card in bios?

Kirito443 · 03-30-2017, 12:46 AM

Quote:

Originally Posted by pan64

how did you check your graphic card at all? did you try switch off the intel card in bios?

I ran this command:lspci | grep -i --color 'vga\|3d\|2d'.
If I switch off the intel card in the Bios, won't I be left with not display?

pan64 · 03-30-2017, 01:18 AM

I don't know that laptop, so I have no idea about the settings, but you can always try to reset bios settings in case of such kind of troubles.

Kirito443 · 03-30-2017, 04:13 AM

Quote:

Originally Posted by pan64

I don't know that laptop, so I have no idea about the settings, but you can always try to reset bios settings in case of such kind of troubles.

I reseted the bios, still no change.
I don't have advanced settings there so I can't try to turn off the intel Graphic card...

Kirito443 · 03-30-2017, 05:52 AM

!UPDATE!

after running the command:lspci -v
I found:

01:00.0 Display controller: Advanced Micro Devices, Inc. [AMD/ATI] Topaz XT [Radeon R7 M260/M265 / M340/M360 / M440/M445] (rev ff) (prog-if ff)

!!! Unknown header type 7f
Kernel driver in use: amdgpu
Kernel modules: amdgpu

Does this mean it is recognized? or that "!!! Unknown header type 7f" means there is a problem?

Please Help me.

pan64 · 03-30-2017, 06:00 AM

I think that means it is detected, but there is no driver, so you may need to find another driver (which supports that)

Kirito443 · 03-30-2017, 07:50 AM

How would I do that?
I read that fglrx isn't supported anymore at linux mint 18,
How can I install the correct driver? Searched the web didn't find anything useful

pan64 · 03-30-2017, 08:09 AM

http://support.amd.com/en-us/downloa...=Ubuntu+x86+64
probably this, but I'm not really sure.

Kirito443 · 03-31-2017, 08:13 AM

Tried that, can't find a working driver.

Anyone knows what can I do? Maybe I did somthing wrong? I followed the installation instructions

damo666 · 05-31-2017, 12:36 AM

Not sure if this can help you at all through process of elimination...
But I have a

Code:

07:00.0 Display controller: Advanced Micro Devices, Inc. [AMD/ATI] Topaz XT [Radeon R7 M260/M265] (rev ff)

I needed NO work to get a suitable driver installed with installation of Mint 18.1

damo666 · 05-31-2017, 12:50 AM

And I assume this is my driver? driver=amdgpu

Code:

damo@damo-Aspire-E5-553G:~$ sudo lshw -c video
[sudo] password for damo: 
  *-display               
       description: VGA compatible controller
       product: Carrizo
       vendor: Advanced Micro Devices, Inc. [AMD/ATI]
       physical id: 1
       bus info: pci@0000:00:01.0
       version: c9
       width: 64 bits
       clock: 33MHz
       capabilities: pm pciexpress msi vga_controller bus_master cap_list rom
       configuration: driver=amdgpu latency=0
       resources: irq:231 memory:e0000000-efffffff memory:d2800000-d2ffffff ioport:5000(size=256) memory:d3600000-d363ffff memory:d0200000-d021ffff

cascade9 · 06-02-2017, 07:55 AM

Intel/AMD? That is 'Hybrid Grahpics'. As far as I know what you need is "vga switcheroo"-

https://help.ubuntu.com/community/HybridGraphics

I hope that helps enough to get things going as I have very little experience with vga switcheroo.